If you are a current Motorola Solutions employee, please click this link to apply through your Workday account.Company Overview

At Motorola Solutions, we create technologies our customers refer to as their lifeline. Our technology platforms in communications, software, video and services help our customers work safely and more efficiently. Whether it’s helping firefighters see through smoke, enabling police officers to see around street corners, or reliably keeping the lights on in homes and businesses around the world, our work supports those who put their lives on the line to keep us safe. Bring your passion, potential and talents to Motorola Solutions, and help us usher in a new era in public safety and security.

Department OverviewOur customers are public safety agencies, governments, and military organizations that use our mission-critical communications systems. The Security Update Service team, part of the Motorola Solutions cybersecurity services organization, protects mission-critical systems by ensuring security updates are verified, tested, and installed.
Job Description

As a remote security update service technician, you will be responsible for applying monthly and quarterly operating system security patch updates to mission-critical systems and ensuring they are protected from cyber threats. This position will follow documented processes to ensure that critical infrastructure is returned to service as soon as possible in a timely manner. 

Responsibilities 

• Verify and apply security patches and updates for Windows and Linux based operating systems, VMware solutions, and other technologies

• Troubleshoot system and network issues that result from updates 

• Work directly with customers to provide reporting and status of updates 

• Communicate relevant patch information with customers and other teams

• Coordinate with Motorola and customers for scheduled maintenance 

• Perform preventative maintenance checks to ensure proper system operation

• Hands on experience with Windows and/or Linux operating systems 

• High level knowledge of networking concepts (i.e. network devices, IP addresses, ports, and protocols)

• High level knowledge of virtualization concepts (VMWare ESXI)

• Experience performing troubleshooting, break fix, or technical support on Windows or Linux operating systems

• Must have strong organizational skills

Basic Requirements

• High School Diploma

• 1 or more years of technical experience.

Travel RequirementsUnder 10%
Relocation ProvidedNone
Position TypeExperienced
Referral Payment PlanNo

Our U.S. Benefits include:

• Incentive Bonus Plans
• Medical, Dental, Vision benefits effective Day 1
• 401K with Company Match and Day 1 vesting
• 9 Paid Holidays
• Generous Paid Time Off Packages
• Employee Stock Purchase Plan
• Paid Parental & Family Leave
• and more!

EEO Statement

Motorola Solutions is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran's status, or, any other protected characteristic.