Senior IT Business Analyst - Services at Motorola Solutions
If you are a current Motorola Solutions employee, please click this link to apply through your Workday account.Company Overview
At Motorola Solutions, we create technologies our customers refer to as their lifeline. Our technology platforms in communications, software, video and services help our customers work safely and more efficiently. Whether it’s helping firefighters see through smoke, enabling police officers to see around street corners, or reliably keeping the lights on in homes and businesses around the world, our work supports those who put their lives on the line to keep us safe. Bring your passion, potential and talents to Motorola Solutions, and help us usher in a new era in public safety and security.
Department OverviewOur IT organization has a critical role in driving extraordinary business results. Through a strong partnership with other areas of our business, we bring innovative thinking to every conversation and deliver with integrity. We’re looking for people who bring great ideas and who make our partners’ ideas better. Intellectually curious advisors (not order takers) who focus on outcomes to creatively solve business problems. People who not only embrace change, but who accelerate it.
We are seeking a Senior IT Business Analyst who is a lifetime student, passionate about the use of technology to achieve business goals. S/he is self-motivated, thrives on working across multiple teams, and can use technology to solve complex business problems. The role focuses in the ERP areas of Quoting, Service Contracts, Subscriptions, and Installed Base. This is a lead position where you will be responsible for working with business and IT leads to drive complex efforts. You will have end to end accountability starting from business case development, to leading the implementation end to end. The first opportunity is to lead the next release for Oracle’s Subscription platform, diversified later into subsequent releases and/or other efforts across other services functional areas.
Scope of Responsibilities / Expectations
Work with business partners across all business functional areas (primarily Services) to understand their requirements, develop creative solutions, and lead the development, testing and implementation.
Collaborate effectively with both business and IT partners to meet commitments. Work through issues and challenges to complete tasks on time and on budget.
Determine the objectives of an assignment, and exercise judgment in selecting methods, techniques and evaluation criteria to achieve measurable business outcomes.
Use your business acumen, technical skills, and knowledge of Oracle applications to estimate effort, engage IT partners, and lead solution delivery.
Translate rapidly transforming business needs into functional requirements, including proposing alternative solutions or options for implementation. Work with the various IT development teams or IT external partners to manage software demonstrations and proof of concepts (POC) to aid quick business decision making.
Proactively manage conflicting priorities, and drive prioritization discussions using strategic value.
Evaluate business processes, uncover areas for improvement, and identify creative ways to grow our software subscription business
Strong leadership & partnering skills to lead strategic projects, manage business case development, prioritize projects, and manage resource staffing through implementation
Detail oriented, with the ability to trace problems at the root, whether the cause is data or system related. Implement rapid resolutions and manage customer expectations, including broad communications.
Experience in some of these Oracle functional areas - Service Contracts, Installed Base, Financials, CPQ, or Subscription Mgmt. modules.
Working knowledge of: WedADi and Oracle Workflow & Approvals Mgmt Engine
Ability to work collaboratively with cross-functional & geographically dispersed teams
Experience with Agile methodology for project delivery
Excellent communication and interpersonal skills. Ability to communicate to a wide variety of audiences, both business and technical
Must be able to manage project task execution independently and get associated team members to deliver their tasks on time, both with and without direct authority
Self motivated, ability to work independently, and drive execution independently
Very strong team player. Should possess the ability to foster teamwork and a positive working environment for the project team, in light of changes and challenges.
Must be well rounded, and have the ability to quickly come up to speed when exposed to multiple business and technical functions
Ability to work in a fast-paced environment, and generate new ideas to improve our business with the latest technology!
- A bachelor's degree or Master's degree in Computer Science, or a related discipline
- 7+ years of demonstrated IT business system analyst experience in Oracle R12 EBS or Oracle Cloud applications
- 2+ years of experience in a delivery leadership role
Referral Payment PlanYes
Motorola Solutions is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran's status, or, any other protected characteristic.