Senior Manager, eCommerce Fulfillment Development
Description
Announced in May 2018, Peapod Digital Labs is an Ahold Delhaize USA company that will serve as the engine that powers U.S. ecommerce and digital strategies. Peapod Digital Labs will accelerate growth in digital and personalization capabilities for the great local brands of Ahold Delhaize USA and will serve as the innovation lab for the U.S. portfolio of companies, driving digital and eCommerce innovation, technology and experience to meet the changing needs of customers of Ahold Delhaize USA’s local brands, regardless of when, where and how consumers choose to shop. Peapod continues to be a consumer-facing eCommerce brand, and is part of Peapod Digital Labs, focused on growing Peapod sales to consumers.
Recipe for Success - What's “in store” for the role
- Collaborate with cross-functional teams (Marketing, Merchandising, Retail operations, etc.) to translate Customer Value Proposition and efficiency drivers into business needs and proposed improvements.
- Develop and maintain an appropriately prioritized roadmap for development and implementation, and align with IT business systems appropriately.
- Work with development teams and technical leads to determine scope and priorities for system development cycles.
- Work with cross-functional teams within PDL and the ADUSA brands to ensure that they understand and agree with the vision for the channel.
- Aid the development of appropriately detailed specifications for system requirements so that they are clearly understood by IT development teams, by leveraging IT Business Systems Product Owners.
- Inspire and motivate the development teams to deliver innovative and exciting solutions with an appropriate sense of urgency.
- Act as an ambassador for the channel internally and as the primary contact for strategic queries related to the channel.
The Essentials In Your Cart - The required ingredients
- Deliver key messages to stakeholders on deploys and escalate issues accordingly.
- Interpret and adhere to standard legal, compliance, and business rules during program design and development.
- Takes the initiative to keep both own skills up to date and to maintain an awareness of developments in the retail and IT industry
Extra Spices - What you should bring to the table
- Bachelor's degree, Masters preferred
- 8 - 10 years of relevant retail experience
- Hands-on knowledge of store/e-commerce fulfillment processes and systems, and an understanding of “the day in the life of…”
- Experience in a customer-facing business environment
Join Us at Our Table - PDL Life
Peapod Digital Labs is a forward-thinking company with a strong heritage and recognizes who powers our progress – our people! We offer a great variety of benefits and perks to our employees that includes great choice of health care options, including PPO and HSA plans (with company contributions), dental, vision flexible spending accounts, a 401k with strong company match and immediate vesting, generous and flexible paid time off, and great employee discount on your groceries. Oh yeah, and snacks & drinks of course!
We are an equal opportunity employer. We comply with all applicable federal, state and local laws. Qualified applicants are considered without regard to sex, race, color, ancestry, national origin, citizenship status, religion, age, marital status (including civil unions), military service, veteran status, pregnancy (including childbirth and related medical conditions), genetic information, sexual orientation, gender identity, legally recognized disability, domestic violence victim status or any other characteristic protected by law.