Solution Advisor, Pharmacy Utilization & Value Management at Lumere

| Chicago
!Sorry, this job was removed at 12:41 p.m. (CST) on Friday, August 30, 2019

What you will be doing:

Lumere Solution Advisors are responsible for ensuring that Lumere’s clients, health systems, are successful in reducing unnecessary variation in care and cost. Specifically, as a Solution Advisor for Pharmacy Utilization & Value Management, you will build and lead Lumere’s support model and provide expert guidance to clients that enables them to make financially-impactful, clinically-informed decisions about medication use and drug spend management using Lumere’s research and analytical tools.

The successful candidate will be an experienced consultant to hospital Pharmacy & Therapeutics (P&T) committees (or a clinical pharmacist with operational & financial responsibilities) who has a track record of successfully managing complex, multi-stakeholder utilization initiatives. This person is passionate about tackling difficult problems in healthcare and is excited by the ambiguity and opportunity that comes with working in a dynamic, fast-growing technology company.

Responsibilities include:

  • Own development and execution of the client support model for Lumere’s Pharmacy solutions
    • Apply your expertise in drug formulary management, medication use, and clinical protocols to identify clients’ support needs
    • Build and manage the execution of a standardized support model that complements Lumere’s software products
    • Serve as a trusted, expert advisor to ensure clients are realizing full value from Lumere’s solutions by understanding pain points and developing a path for each to realize value
    • Serve as a coordinator of people resources within Lumere to ensure clients’ needs are being met
    • Develop scalable content resources as needed (e.g., PowerPoint presentations, best practice recommendations, other guides and tools for the client)
    • Work with internal operational leaders to determine how we will quantify and measure value delivered to our clients
    • Scale your expertise by hiring and managing a team of Solutions Associates
  • Partner directly with Product Managers to translate customers’ needs to our product roadmap
    • Provide feedback on the product pipeline based on client feedback and your expertise in formulary management and drug utilization best practices
    • Serve as a liaison between the Product team and client-facing employees to build coordinated roll-out plans for product updates and launches
    • Adapt support model based on new product features
  • Contribute to marketing strategy and content production
    • Advise on marketing campaign themes and strategy using knowledge of health system priorities and challenges
    • Develop content (whitepapers, blog posts, videos) for current and prospective clients (~1 per quarter)
    • Attend conferences to bolster Lumere’s market presence and stay informed of industry best practices (1-2 per year)


  • 5-7 years experience as a consultant to hospital pharmacy programs or as a hospital-based clinical pharmacist with operational & financial responsibilities (consulting experience preferred); must include experience in:
  • Participating in hospital- or health system-based Pharmacy and Therapeutics (P&T) Committees
  • Formulary optimization or implementing clinical protocols for a health system
  • PharmD from an ACPE-accredited pharmacy education program
  • Registered Pharmacist (RPh) Licensure in at least one state or District of Columbia
  • Excellent project management skills and ability to collaborate across multiple internal and external stakeholders
  • Ability to quickly identify underlying drivers of problems, quickly develop hypotheses, and execute on a path to solve
  • Ability to effectively influence and communicate complicated ideas to senior leaders in health system
  • Team-oriented, doer mentality
  • Growth company DNA -- ability to thrive in a dynamic, fast-paced startup environment
  • Ability to travel to client sites as necessary (20-30% travel)
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Technology we use

  • Engineering
  • Sales & Marketing
    • JavascriptLanguages
    • PythonLanguages
    • SqlLanguages
    • D3JSLibraries
    • jQueryLibraries
    • Twitter BootstrapLibraries
    • DjangoFrameworks
    • Vue.jsFrameworks
    • PostgreSQLDatabases
    • RedisDatabases
    • WordpressCMS
    • HubSpotCRM
    • IntercomCRM
    • SalesforceCRM
    • IntercomEmail


Millennium Park in the summer, Kris Kringle Market in the winter, great restaurant options all year round...our corner of The Loop has it all!

An Insider's view of Lumere

What are some social events your company does?

Lumere sponsors an annual event known as the Bleacher Bash where employees take the afternoon off to cheer on the Chicago Cubs from the outfield bleachers of Wrigley Field. After the game we head to a nearby karaoke bar for a night of singing and team bonding. I've helped with planning and take great pride in contributing to the culture at Lumere.


Category Advisor

How do you collaborate with other teams in the company?

We collaborate with Product, Research and Data Ops to update our analytics services to handle a specific subset of medical device data. Our Ops teams get the data, our medical research teams teach us how to interpret it, and our product teams hammer out the UI and task breakdown. It’s complicated and interdependent, which makes it satisfying work.


Junior Software Engineer

What is your vision for the company?

In addition to helping our customers push the frontiers of evidence-based medicine, we want to be one of the best places in Chicago for technologists to hone their craft. We think the best way to do that is to build a great team that's as excited about advancing our technology as our mission in healthcare.



What are Lumere Perks + Benefits

Volunteer in local community
Culinary Care
Friends outside of work
Eat lunch together
Intracompany committees
Affinity Groups, Sports teams, GrassRoots Environmental Group, Book Clubs, Manager Forums, etc.
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Available as part of our health insurance plan offerings
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
We offer 4 plans along with Dental and Vision Insurance.
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
Company Equity
Employee Stock Purchase Plan
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
We provide up to 6 weeks of parental leave for the primary caretaker and also provides 2 weeks of leave for the secondary caretaker.
Flexible Work Schedule
Lumere provides flexible work hours.
Remote Work Program
Family Medical Leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Generous PTO
We operate with a flexible PTO accrual plan with increases at 2 and 5 years of service.
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Recreational Clubs
Professional Development Benefits
Job Training & Conferences
Lunch and learns
We look forward to gathering in the Vault for our monthly town hall.
Cross functional training encouraged
Promote from within
Time allotted for learning
Online course subscriptions available

Additional Perks + Benefits

Health and wellness initiatives: discounted gym membership, in-office yoga and meditation, variety of snack and beverage options, monthly catered lunch, and more! • Competitive compensation package (includes equity • Social events: Books and Brews, game nights, recreational sports leagues, team outings, fireside chats, and volunteer programs • Ongoing professional development and mentorship opportunities • Open and collaborative office environment, standing desks, beer and cold brew on tap, and casual dress

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