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Chicago, IL

Sr Business Process Specialist at Caterpillar

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Career Area:
Information Technology
Job Description:
JOB PURPOSE: To serve as an experienced, individual contributor on compliance and export control requirements that are complex in nature and that support and enhance Global Information Services performance and compliance.
JOB DUTIES: The Export Control Program Manager (ECPM) is responsible for divisional compliance and export control related functions. The key role is that of an individual contributor. This position will be accountable for contributing to the identification, analysis and resolution of export control needs and problems for which the incumbent is to build a reputation as an expert. This position performs complex analysis work based on enterprise requirements from the Export Control Manual. The ECPM will also review and interpret export control regulations and determine appropriate divisional actions for compliance. Frequent written and oral communication with all levels of leadership requires the ability to communicate legal and technical information in a concise and accurate manner. Incumbents may work more directly with different business units, and/or other ECPMs to incorporate general compliance regulations.
Decisions made by this role may significantly impact: division compliance performance, compliance risk assessment and leverage new technologies.
The incumbent must manage their own development, continuously learning through experience, stay abreast of technology and export control regulations. Key skills to be developed are data extraction/analysis, failure analysis and problem solving, application of assessment tools such as ServiceNow GRC, and practical application of compliance theory and concepts from an IT perspective.
Responsible Activities:
  • Ensure appropriate export control policies are in place for the division
  • Identify business unit divisional export control required learning modules
  • Provide export control guidance to all members of the business unit
  • Provides required enterprise reports and metrics to Trade Center of Excellence
  • Ensure execution of required reoccurring reviews and surveys
    Technical Control Plan review
    HR 1905 survey
    Privileged Access Screenings
    Annual Firewall review
    Annual Lead Generation assessment
    Sanctioned Country mitigation
  • Participate in enterprise export control/compliance development and improvement projects
  • Lead export control projects to deploy new legal requirements or process improvements
  • Keep up to date on new technologies and regulations that impact export controls
  • As requested, review contractual export control language
  • Ensure identification and documentation of Export Control Classification Numbers (ECCN)
  • Communicate technical compliance and export control information all levels of divisional management and staff
  • Reviews new products, equipment, and processes for potential risks and recommends modifications before introduction
  • Collaborates with employees and supervisors to identify and mitigate compliance risks
  • Develops standards and work practices and monitors conformance through assessments.
  • Assures compliance with organization and government compliance standards.
  • Performs compliance assessments and supports compliance audits.

  • Degree in IT or Business, consideration will be given to equivalent compliance experience
  • 7 years or more of IT or compliance experience
  • Proven strong performance of complex assignments
  • Strong analytical skills and attention to detail

Top Candidates Will Also Have:
  • Self-starter with strong technical leadership skills
  • Communicate technical information effectively with leadership and all levels of business unit staff
  • Project Management/PMP certification

This position has been evaluated using Hay Standard Process and has taken into consideration the organizational structure and reporting relationship. Any deviation from the information above may impact the evaluation of this position.
This Job Description is intended as a general guide to the job duties for this position and is intended for the purpose of establishing the specific salary grade. It is not designed to contain or be interpreted as an exhaustive summary of all responsibilities, duties and effort required of employees assigned to this job. At the discretion of management, this description may be changed at any time to address the evolving needs of the organization. It is expressly not intended to be a comprehensive list of "essential job functions" as that term is defined by the Americans with Disabilities Act.
EEO/AA Employer. All qualified individuals - Including minorities, females, veterans and individuals with disabilities - are encouraged to apply.
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Where we are

In the heart of Chicago's lively West Loop area, we have easy access to public transport, great bars and restaurants, and an awesome office roof deck.

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RLanguages
    • ScalaLanguages
    • SqlLanguages
    • ReactLibraries
    • ReduxLibraries
    • AngularJSFrameworks
    • Backbone.jsFrameworks
    • Ember.jsFrameworks
    • HadoopFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • SparkFrameworks
    • SpringFrameworks
    • Google CloudFrameworks
    • AWS (Amazon Web Services)Frameworks
    • Amazon Web ServicesFrameworks
    • AWS ElasticSearchFrameworks
    • AWS Code PipelineFrameworks
    • DockerFrameworks
    • ApigeeFrameworks
    • FlinkFrameworks
    • AkkaFrameworks
    • Amazon ECSFrameworks
    • MySQLDatabases
    • OracleDatabases
    • PostgreSQLDatabases
    • DynamoDBDatabases
    • RDSDatabases
    • Google AnalyticsAnalytics
    • TableauAnalytics
    • Google OptimizeAnalytics
    • Google Data StudioAnalytics
    • Google Tag ManagerAnalytics
    • Google Search ConsoleAnalytics
    • Microsoft ProjectManagement
    • SalesforceCRM
    • Google Campaign Manager 360Lead Gen
    • Google Display & Video 360Lead Gen
    • Google Search Ads 360Lead Gen

What are Caterpillar Perks + Benefits

Volunteer in local community
Caterpillar Inc. participates in local volunteer activities such as the Chase Corporate Challenge
Partners with Nonprofits
Friends outside of work
Eat lunch together
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Open office floor plan
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity Employee Resource Groups
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Mental Health Benefits
Retirement & Stock Options Benefits
401(K) Matching
Company Equity
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Adoption Assistance
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Game Room
Recreational Clubs
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Time allotted for learning
Online course subscriptions available
Customized development tracks
Paid industry certifications

An Insider's view of Caterpillar

What are some social events your company does?

Whether we’re working virtually or in-person, we are always looking for ways to have fun and grow as a team. Team dinners, coffee chats, ax throwing, chess club, and virtual happy hours are just a few of the activities we do to make work more fun and connect with colleagues around the world.



What kinds of technical challenges do you and your team face?

It’s amazing to be able to work in an architectural framework where we can negotiate between speed to market and a solid application – software that is well-built, well-designed, well-tested. I find this negotiation both challenging and exhilarating.


Lead Software Engineer

How does the company support your career growth?

I’ve been with Caterpillar for 20 years now, and I’ve been lucky to work on teams that have different focuses. I’ve worked on everything from engineering applications to the latest and greatest digital technology applications.


Digital Product Manager

How do you empower your team to be more creative?

I believe innovative solutions require experimenting, even if not all ideas are successful. My role is to help my team understand a business challenge, promote idea exchange, and encourage exploration of different approaches in search of the solution. Throughout this, we see setbacks as part of the journey to exceptional solutions


Analytics Manager

What projects are you most excited about?

Deep learning algorithms, popularized in the past five years, allow us to scan huge volumes of data from Caterpillar's fleet of connected engines and machines for unusual patterns. We're now able to make sophisticated predictions that wouldn’t have been possible 20 years ago.


Analytics Director

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