Sr Director, Presales AMS Enterprise Architecture
Job Title: Director, AMS Enterprise Architecture
Location: Remote, MI
ServiceNow is the fastest growing enterprise cloud software company in the world above $1 billion, and we believe it’s the great people who will keep us there. We hire carefully, we hire the best, we celebrate our people. Come join our Sales A-team.
While collaborating with leadership at customers, sales, and enablement, the Director will create and communicate engagement readiness reports that are both written and verbal to audiences up to and including the Sales and Services executive leadership. The Director will be responsible for ensuring that resources are appropriately aligned to the key customer engagements, focused on skills and availability of the team. Also, the Director will work with cross-ServiceNow teams to ensure that the appropriate level of support is delivered at the right venture for the customer interaction.
What you get to do in this role:
- Lead a team of highly skilled, trained, and experienced Pre-Sales Enterprise Architects in working with our most strategic customers.
- Understand the detail behind the ServiceNow architecture and platform and communicate it at various levels.
- Understand and communicate our engagement methodology both internally and externally.
- Lead/Support customer engagements and relationships with executives.
- Provide thought leadership and collaborate with internal ServiceNow business units.
- Identify and establish alignment opportunities with enablement and partners.
- Ensure the methodology and engagement model is adhered to and that the resources are appropriately supported in their approach.
In order to be successful in this role, we need someone who has:
- Expertise leading a diverse, experienced group of executives, focused on delivering on customer outcomes
- Experience with Enterprise Architecture or Enterprise Strategy through pre-sales or professional services environment
- Excellent understanding of the core frameworks of ITIL, TOGAF, IT4IT
- Experience and understanding of multiple technical domains - application, data, integration, big data, mobility, analytics, etc.
- Intrinsically curious and passionate about researching current and emerging technologies and developing innovative solutions
- Experience presenting strategic and technical level content at the CXO level, as well as with key technical resources
We provide competitive compensation, generous benefits and a professional atmosphere. This is a collaborative and inclusive work environment where individuals strong on aptitude and positive attitude will have opportunities to grow their professional careers through working with some of the most advanced technology and talented developers in the business. ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, or veteran status. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at (408) 501-8550, or [email protected] assistance.
ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, or veteran status. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at [email protected] for assistance.