Sr. III Implementation Technician

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Company Overview

Motorola Solutions is there for our customers when everything is on the line. In extreme moments — when a hurricane lands or when a fire breaks out. And in everyday moments — when a package arrives just in time for the holiday or when a child doesn’t miss the school bus home. 

We unify voice, data, video and analytics in one integrated ecosystem to enable individuals, businesses and communities to work together in more powerful ways. To help people make better decisions, act confidently and be their best in the moments that matter. Bring your passion, potential and talents to Motorola Solutions and connect with a career that matters.


Department Overview
At Motorola Solutions, we help people be their best in the moments that matter. We help firefighters see around buildings and police officers see around street corners. Our work is very meaningful, impactful, and cutting edge and we invite you to explore it. We are the Best!
Motorola Solutions is a world leader in the field of professional mobile communications systems with an impressive heritage of technological innovations and a global base of installed systems. The group's main business is the implementation of mission-critical digital mobile communication systems for Government & Public Safety Communications customers.
Job Description

Scope of Responsibilities/Expectations:

  • Act as Lead System Technologist (ST) on large projects or system upgrades. 

  • Capable of directing self and other assigned project STs.

  • Mentors less experienced STs. 

  • Post-sale implementation of voice and data communications systems. 

  • Performs specific system configuration, programming, optimization, testing, and documentation tasks.

  • Works with other STs, Tech Support, Product Groups, and/or others in the characterization of system defects during system implementation and, on occasion, during the maintenance phase.

  • Responsibilities include optimization and support of complex communication systems.

  • Provide technical support of specialized systems and product applications including advanced troubleshooting of software driven electronics, provisioning of communication system infrastructure and performance optimization of RF and Broadband architecture including, but not limited to, legacy analog, advanced digital P25 and data infrastructure.

  • Maintain, optimize, test and document complex communications systems.

  • Provide weekly reports of activities and accomplishments.

  • Must have very strong knowledge of wired communications systems, such as local area networks (LAN) and wide area networks (WAN), must be proficient in computer network installation, configuration and maintenance systems to include cabling, routers, switches, firewalls and bridges.

  • Must be capable of performing maintenance of server hardware/OS and software infrastructure and troubleshooting to resolve system/application related issues.

  • Must have strong knowledge of R.F. systems, such as transmitters, receivers, and antenna networks

  • Must have strong knowledge in standard telephony and dedicated data circuits, as well as knowledge of packet switching techniques

  • Must be highly computer literate with proficiency in MS Word, Excel, Outlook, and Access

  • Must have strong self-management skills and "people" skills to work closely with Motorola’s customers and subcontractor (MSS) community, as well as Motorola Sales, Engineering, Project Management, and customer service teams

  • Must be self-motivated and self-managed to perform the required duties at a distance from direct supervision

  • Must be able to solve customer problems quickly during stressful situations

**Extensive travel is required with up to 85% travel.**

**Must be able to obtain background clearance as required by government customer**

 

Additional Duties may also include:

  • Working overtime, weekends, holidays, and varying schedules may sometimes be required.

  • Perform preventative maintenance routines to ensure proper system operation with a focus on trend analysis and documentation of results

  • Develop solutions to difficult technical problems encountered as part of system maintenance, upgrades or support issues

  • Total familiarity with the latest technologies and troubleshooting techniques

  • Team with engineering, project management and sales personnel to effectively maintain, optimize and support advanced communication systems which meet or exceed customer expectations

Specific Knowledge/Skills:

  • Experience with logging recording systems, RF interfaces, wired/wireless communications systems, and networking equipment

  • Unique combinations of both strong multi-site RF communications systems and computer/networking skills are required. 

  • The ideal candidate must demonstrate high-level systems expertise and have a minimum of 6 years of related experience with the following equipment:

    • Motorola Base Stations (STR series, GTR series, Quantar, etc.)

    • Centracom Consoles (Gold Elite, MCC7500, MCC7100)

    • Channel Banks and T1 Circuits

    • Computer IP Networks and Configuration

    • Experience working with RF Infrastructure Technologies to include Motorola SmartZone, Smartnet, Console Systems, ASTRO Conventional, and Trunked equipment is strongly preferred

  • The Candidate must have excellent skills in the use of various communications test equipment including:

    • Communication System Analyzers

    • Ethernet Link test sets

    • T1 Test Sets

    • TIMS (Transmission Impairment Measurement Set)

    • Digital RF Power Meter

  • Individual must have a superior knowledge of one or more of the following; Motorola Conventional, SmartNet, Centracom, and MCC Console systems, Secure Operations, and ASTRO A7.x Digital systems and installation procedures.

  • Must be capable of performing maintenance of server hardware/OS and software infrastructure and troubleshooting to resolve system/application-related issues.

  • Ideally the individual should have at least one network certification:

    • Network +

    • Security +

    • Related certification

  • Must have experience with one of the following: P25, LMR, Smartnet, SmartZone, RF infrastructure, ASTRO systems, radios, and consoles.

  • Applicant must be proficient with Microsoft Office products and Motorola Radio Programming Software suite.

  • Must have excellent communications skills and always present a professional image.

  • Must have a current, valid driver’s license and no traffic violations

USFGMD Security Clearance Required - ClearedJobs.net


Basic Requirements
  • Associates degree in electronics, technical school certification, military training, or IT preferred or 8+ years of field experience as a System technician. 

Vaccine Requirement

Motorola Solutions has implemented a voluntary COVID-19 vaccination policy. We strongly encourage all employees to be fully vaccinated. Any employee who is not vaccinated must wear a mask at all times when at a Motorola Solutions site or otherwise meeting with other Motorola Solutions employees or customers. Employees who have submitted proof of vaccination must follow site-specific or local mask requirements. Additionally, certain local governments or Motorola Solutions' customers may have vaccine requirements that apply to some of our employees.


Travel Requirements
Over 75%
Relocation Provided
None
Position Type
Experienced
Referral Payment Plan
Yes

Our U.S. Benefits include:

  • Incentive Bonus Plans
  • Medical, Dental, Vision benefits effective Day 1
  • 401K with Company Match and Day 1 vesting
  • 9 Paid Holidays
  • Generous Paid Time Off Packages
  • Employee Stock Purchase Plan
  • Paid Parental & Family Leave
  • and more!

EEO Statement

Motorola Solutions is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran's status, or, any other protected characteristic.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • AWS (Amazon Web Services)Languages
    • C#Languages
    • C++Languages
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • PerlLanguages
    • PythonLanguages
    • RLanguages
    • RubyLanguages
    • SqlLanguages
    • ReactLibraries
    • ReduxLibraries
    • AngularJSFrameworks
    • ASP.NETFrameworks
    • DjangoFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • ITILFrameworks
    • MySQLDatabases
    • OracleDatabases
    • Google AnalyticsAnalytics
    • TableauAnalytics
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • JIRAManagement
    • Microsoft ProjectManagement
    • SmartsheetManagement
    • SalesforceCRM
    • GoogleEmail
    • MarketoLead Gen
    • Oracle EloquaLead Gen

Location

Located in the West Loop, one block from Ogilvie Train Station and Union Train Station. The office is also close to multiple CTA stops.

What are Motorola Solutions Perks + Benefits

Motorola Solutions Benefits Overview

Our U.S. Benefits include:
- Incentive Bonus Plans
- Medical, Dental, Vision benefits effective Day 1
- 401K with Company Match and Day 1 vesting
- 9 Paid Holidays
- Generous Paid Time Off Packages
- Employee Stock Purchase Plan
- Paid Parental & Family Leave
- and more!

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Unconscious bias training
Diversity manifesto
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Employee Stock Purchase Plan
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
Remote Work Program
Our remote work program includes telecommuting at Manager discretion.
Family Medical Leave
Adoption Assistance
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Perks & Discounts
Casual Dress
Commuter Benefits
Game Room
Stocked Kitchen
Happy Hours
Parking
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Time allotted for learning
Online course subscriptions available
Paid industry certifications
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