Grainger
North America's leading B2B supplier of maintenance, repair and operating supplies and related services.

Sr Manager, Merchant

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Grainger is a global leading broad line supplier of facilities maintenance products serving businesses and institutions. Our 18,000 employees are driven to serve customers and the community in exceptional ways focusing on delivering the highest level of service. The Grainger team works closely with customers to better understand their challenges and provide cost-saving solutions. Grainger's employees serve customers more than 115,000 times every day through multiple channels. As part of a high-performing team, you’ll be able to develop your talents, and make a difference. Grainger is a Fortune 500company and a perennial member of Fortune magazine's Most Admired Companies list.

Primary Function:

Working directly under the Director of Merchandising, the Sr. Manager - Merchant is responsible for the overall portfolio strategy for assigned Grainger product categories ranging from $100M to $600M annual revenue. The Merchant will be responsible for selecting the product assortment and suppliers and presenting those products effectively to customers in digital and print publications to drive revenue, gross profit dollars, customer acquisition, and overall financial performance. The Merchant is considered the “business owner” of the assigned product categories.

The Merchant will partner with a Channel Merchandiser, Publishing, Product Information, and Operations to create industry leading publications for their categories. The Merchant will also partner with Supplier Management to ensure the assortment for their categories is procured from the highest quality sources as the best cost.

Principal Duties & Responsibilities: 

  • Develop assortment strategies, organization and naming strategies, and product information strategies for all assigned product categories ($100M to $600M annual revenue). Ensure those strategies align with Grainger overall company strategy and drive revenue, gross profit dollars, and customer acquisition.
  • Research marketplace trends involving products, customers, suppliers, and competitors to identify new product, sourcing, and product content ideas to ensure our assortment and customer experience are the best in class.
  • Select suppliers for new products and negotiate initial pricing and service agreements.
  • Communicate category plans to assigned channel merchandiser and partner with Publishing and Product Information to ensure assigned category strategies are implemented and the result is an effortless customer experience with complete and accurate product information.
  • Potential to manage a channel merchandiser to implement merchandising plans.
  • Partner with Supplier Management to ensure the highest quality product assortment at the best cost for assigned categories.
  • Partner with marketing to ensure assigned category assortment pricing remains competitive and our product specific marketing initiatives drive profitable growth.

Preferred Education & Experience: 

  • BS/BA degree in engineering, technology, marketing, or business preferred. MBA preferred
  • 5+ years’ experience in industrial product management, merchandising, marketing, new product development, or technical sales
  • Demonstrated successful project management skills
  • Excellent organizational skills and obsessive attention to detail
  • Excellent communication skills—written, interpersonal and small group presentation. Must be able to translate data into clear insights and recommendations.
  • Familiarity with manufacturing processes and MRO customers
  • Continuous improvement and process orientation
  • Proven negotiation skills
  • Ability to develop strategic relationships both internal and external to the company
  • Ability to align and partner across the business to drive exceptional results financially and strategically
  • Ability to produce and present MRO industry statistical and financial analysis
  • Able to establish effective relationships with all levels of direct staff and with peers and management
  • Comfortable building and delivering presentations to management, staff and field audiences

This position can be based in Lake Forest or Downtown.

Grainger is an Equal Opportunity Workplace and an Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status

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What are Grainger Perks + Benefits

Grainger Benefits Overview

With benefits starting day one, Grainger is committed to your safety, health and wellbeing. Our benefits provide a wide range of programs and resources for nearly every aspect of the full life you and your family lead – supporting your life today and in the future.

Some benefits are provided automatically, while others are offered at reduced group rates. Whatever you need, you’ve got this because you’ve got Grainger. Visit GraingerTotalRewards.com for a complete picture.

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
Employee resource groups
Employee-led culture committees
Quarterly engagement surveys
Hybrid work model
In-person all-hands meetings
Employee awards
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
Diversity manifesto
Diversity employee resource groups
Team members connect in, African American, Asian-Pacific Islander, Disability, Equality Alliance, Generational, Latino, Veterans and Women's Business Resource Groups.
Hiring practices that promote diversity
Diversity recruitment program
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Mental health benefits
Transgender health care benefits
Abortion travel benefits
Financial & Retirement
401(K)
Team members can contribute up to 75% of pay up IRS limits on a pre- or post-tax basis. Your contributions are always 100% vested.
401(K) matching
Grainger automatically contributes 6% of your eligible pay into your retirement savings plan account each pay period. This contribution is always 100% vested.
Employee stock purchase plan
You are eligible to participate in Grainger's ESPP once you have completed at least 90 days of service and are regular full-time or regular part-time, scheduled to work at least 20 hours a week.
Performance bonus
Charitable contribution matching
For every $1 a team member donates to charity, Grainger amplifies that impact with a $3 matched donation.
Child Care & Parental Leave
Generous parental leave
Family medical leave
Adoption Assistance
Grainger supports team members and their families who are in the process of adopting by reimbursing up to $6,000 per adoption for eligible expenses.
Return-to-work program post parental leave
Fertility benefits
Vacation + Time Off
Generous PTO
Paid volunteer time
Paid holidays
Flexible time off
Bereavement leave benefits
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Beverages and coffee on demand in our downtown locations.
Onsite office parking
We offer employees discounted parking rates at our Chicago office locations.
Relocation assistance
Mother's room
Onsite gym
Professional Development
Job training & conferences
Tuition reimbursement
Our tuition reimbursement plan covers the first $5,250 per year towards a degree program. Amounts that exceed $5,250 are reimbursed at 50% and there is no program maximum.
Lunch and learns
Promote from within
Mentorship program
Continuing education available during work hours
Online course subscriptions available
Customized development tracks
Paid industry certifications
Personal development training

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