Company Overview

Motorola Solutions is there for our customers when everything is on the line. In extreme moments — when a hurricane lands or when a fire breaks out. And in everyday moments — when a package arrives just in time for the holiday or when a child doesn’t miss the school bus home. 

We unify voice, data, video and analytics in one integrated ecosystem to enable individuals, businesses and communities to work together in more powerful ways. To help people make better decisions, act confidently and be their best in the moments that matter. Bring your passion, potential and talents to Motorola Solutions and connect with a career that matters.

Department OverviewAt Motorola Solutions, we help people be their best in the moments that matter. We help firefighters see around buildings and police officers see around street corners. Our work is very meaningful, impactful, and cutting edge and we invite you to explore it. We are the Best!
Motorola Solutions is a world leader in the field of professional mobile communications systems with an impressive heritage of technological innovations and a global base of installed systems. The group's main business is the implementation of mission critical digital mobile communication systems for Government & Public Safety and Communications customers.
Job Description

*75-80% travel domestically and some international. 3 out of 4 weeks of travel*

*Ability to obtain a security clearance as required by the customer*

Deploy and troubleshoot MOTOTRBO NITRO, and Safety Re-imagined systems concentrating on the configuration, optimization, and testing of the system. Works closely with the customer and engineering to configure the system to meet the customer’s expectations and needs. Performs complex system implementation tasks as a subject matter expert. Strives for optimal system performance.

Scope and Responsibilities:

Responsibilities include optimization and support of complex communication systems. Provide technical support of specialized systems and product applications including troubleshooting of software driven electronics, provisioning of communication system infrastructure and performance optimization of RF and Broadband architecture including, but not limited to, legacy analog, advanced digital P25 and data infrastructure. Program, configure, optimize, test and document complex communications systems. Provide weekly reports of activities and accomplishments. Must have very strong knowledge of wired communications systems, such as local area networks (LAN) and wide area networks (WAN), must be proficient in computer

network installation, configuration and maintenance systems to include cabling, routers, switches, firewalls and bridges. Must be capable of installation of server hardware/OS and software infrastructure and troubleshooting to resolve system/application related issues.

• Must have knowledge of R.F. systems, such as transmitters, receivers, and antenna networks

• Must have knowledge in standard telephony and dedicated data circuits, as well as knowledge of packet switching techniques

• Must be highly computer literate with proficiency in MS Word, Excel, Outlook, and Access

• Must have strong self-management skills and "people" skills to work closely with Motorola’s customers and subcontractor (MSS) community, as well as Motorola Sales, Engineering, Project Management, and customer service teams

• Must be self-motivated and self-managed to perform the required duties at a distance from direct supervision

• Must be able to solve customer problems quickly during stressful situations

Duties may also include:

• Perform preventative maintenance routines to ensure proper system operation with focus on trend analysis and documentation of results

• Develop solutions to difficult technical problems encountered as part of system implementation, upgrades or support issues

• Totally familiar with the latest technologies and troubleshooting techniques

• Team with engineering, project management and sales personnel to effectively design, implement, optimize and cut-over advanced communication systems which meet or exceed customer expectations

Qualifications:

• Associates/Technical Certificate or 1+ years experience in RF, LMR, Networking, Radios or Communications

• Able to assist in the development and presentation of technical training.

• Provides guidance in integrating new tools and test equipment into the project implementation process.

• Coaches other Technical Resources, Engineers, and maintenance personnel in methods and procedures of system configuration, optimization, testing, and documentation requirements.

• Responsible for accurate time reporting each week before the day/time determined by manager.

• Responsible for proper maintenance of all tools, test equipment, company owned computer equipment, company owned cellular telephones, and company vehicles assigned. Responsible for calibration of assigned test equipment and keeping the test equipment database up to date.

• Responsible for processing all expense reports within the Motorola Solutions HR Guidelines.

• Position is travel related. Expected travel percentage is 80%.

#LI-MM1

Basic Requirements

• High School Diploma or equivalent

• 1+ years of experience in RF, LMR, Networking, Radios or Communications

Vaccine Requirement

Motorola Solutions has implemented a voluntary COVID-19 vaccination policy. We strongly encourage all employees to be fully vaccinated. Any employee who is not vaccinated must wear a mask at all times when at a Motorola Solutions site or otherwise meeting with other Motorola Solutions employees or customers. Employees who have submitted proof of vaccination must follow site-specific or local mask requirements. Additionally, certain local governments or Motorola Solutions' customers may have vaccine requirements that apply to some of our employees.

Travel RequirementsOver 75%
Relocation ProvidedNone
Position TypeExperienced
Referral Payment PlanYes

Our U.S. Benefits include:

• Incentive Bonus Plans
• Medical, Dental, Vision benefits effective Day 1
• 401K with Company Match and Day 1 vesting
• 9 Paid Holidays
• Generous Paid Time Off Packages
• Employee Stock Purchase Plan
• Paid Parental & Family Leave
• and more!

EEO Statement

Motorola Solutions is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran's status, or, any other protected characteristic.