Motorola Solutions
We build and connect technologies that help make it safer everywhere.
Remote

Systems Engineer

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Company Overview

At Motorola Solutions, we create technologies our customers refer to as their lifeline. Our technology platforms in communications, software, video and services help our customers work safely and more efficiently. Whether it’s helping firefighters see through smoke, enabling police officers to see around street corners, or reliably keeping the lights on in homes and businesses around the world, our work supports those who put their lives on the line to keep us safe. Bring your passion, potential and talents to Motorola Solutions, and help us usher in a new era in public safety and security.


Department Overview
At Motorola Solutions, we help people be their best in the moments that matter. We help firefighters see around buildings and police officers see around street corners. Our work is very meaningful, impactful, and cutting edge and we invite you to explore it. We are the Best!
Motorola Solutions is a world leader in the field of professional mobile communications systems with an impressive heritage of technological innovations and a global base of installed systems. The group's main business is the implementation of mission critical digital mobile communication systems for Government & Public Safety Communications customers.
Job Description

The Upgrade Specialist will take responsibility for field related tasks with the preparation for system upgrades as well as support of technical tasks performed by System Upgrade Implementation Engineers. Tasks involved include :

 

  • Understanding Overall Process of System Upgrades
  • Upgrading Operating Systems and Applications on Windows PCs and Servers used for system monitoring, Voice and data dispatching and audio logging..
  • Carry out system audit reports on license entitlements and software/ hardware versions.
  • System Health checks, understanding SNMP alarms and events
  • Understand general system maintenance of APCO P25 Astro Infrastructure subsystems.
  • Able to load software onto various network transport devices (such as Routers, Switches), and RF Site components.
  • Understand system configuration tools, edit/track system parameter changes to configuration files..
  • Collect log files and reports from Windows PCs and Linux Servers for troubleshooting purposes. Basic troubleshooting techniques required
  • Document process defects for tracking purposes. Process improvement suggestions encouraged.
  • Cabling and racking of equipment
  • Travel is required for all project phases for preparation, on-site and post upgrade tasks.
  • **Must be able to obtain background clearance as required by government customer**

 

Specific Knowledge/Skills:

  • Knowledge of IP networking, switching and routing, firewalls, network design methodologies & troubleshooting (Ethernet, TCP/IP, L2/L3, MPLS)
  • Familiarity with VMWare, Linux Redhat, Windows 10, Windows Server 2012 and 2016
  • Excellent communication skills and the ability to present complex topics to nontechnical audiences.
  • Communicate work schedules, technical tasks performed and timelines to customers. Able to explain how specific tasks can cause system impact.
  • Deliver regular status reports on technical tasks performed and issues encountered.
  • Self motivated and able to maintain focus in a pressured environment
Preferred Experience:
  • Bachelor's Degree or Master’s Degree in Electrical Engineering, Computer Engineering or Computer Science 
  • Knowledge of VMWare, Linux Redhat, Windows 10, Windows Server 2012 and 2016
  • Knowledge of Juniper and HP/Cisco Command line interfaces
  • Knowledge of switching and routing protocols beneficial (OSPF, ISIS, iBGP, eBGP, M-BGP, MPLS RSVP-TE, and LDP)
  • Knowledge of firewall configurations
  • Knowledge in radio communication systems, radio propagation, RF, wireless or broadband/LTE
  • Pursuing certifications through CompTIA Network+, Juniper JNCIA-Junos, Nokia NRS1, CCNA or similar

Travel Requirements: up to 50% regional travel is required for all project phases, from design through final acceptance.

**Must be able to obtain background clearance as required by government customer**


Basic Requirements

Bachelors degree in Engineering, Cyber Security, Information Systems, computer science or 1+ years experience in Networking, LMR, Systems Engineering, IT or Field Technician.


Travel Requirements
Over 50%
Relocation Provided
None
Position Type
Experienced
Referral Payment Plan
Yes


EEO Statement

Motorola Solutions is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran's status, or, any other protected characteristic.

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What are Motorola Solutions Perks + Benefits

Motorola Solutions Benefits Overview

Our U.S. benefits include:
- Incentive Bonus Plans
- Medical, Dental, Vision benefits effective Day 1
- 401K with Company Match and Day 1 vesting
- 9 Paid Holidays
- Generous Paid Time Off Packages
- Employee Stock Purchase Plan
- Paid Parental & Family Leave
- and more!

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Remote work program
Our remote work program includes telecommuting at Manager discretion.
Diversity
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
Diversity manifesto
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Employee stock purchase plan
Performance bonus
Charitable contribution matching
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Adoption Assistance
Vacation & Time Off Benefits
Unlimited vacation policy
Paid holidays
Office Perks
Commuter benefits
Free snacks and drinks
Company-sponsored happy hours
Onsite office parking
Relocation assistance
Professional Development Benefits
Job training & conferences
Tuition reimbursement
Lunch and learns
Promote from within
Mentorship program
Continuing education available during work hours
Online course subscriptions available
Paid industry certifications

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