DUTIES AND RESPONSIBILITIES

• Provide team oversight
• Fully functional and self-directed
• Provides formal mentorship
• High complexity assignments- owner
• Moderate complexity assignments - owner (1 or >)
• Low complexity assignments - provide oversight/review
• Regularly lead self and others and/or established as Product SME and/or established as specialist
• sees the whole picture and adjusts work accordingly
• Provide training to lower level associates.
• Work with tech support, automation and client for more complex scheduling.
• Provide input and assist for application and environment upgrades/changes.
• Scheduling software support
• Internal / external reporting
• This position does not have direct reports but may mentor less experienced associates in the role.

QUALIFICATIONS
Required

• Typically requires a minimum of 5 years of related experience
• Microsoft (Outlook, Word, Excel)
• Strong written / verbal Communication skills
• Designing skills
• Analytical and Critical thinking skills
• Client facing
• One of more of the following batch scheduler product knowledge - CA7, ESP, Zeke
• Mainframe (TSO, SDSF, TMS, QuickRef)
• ITIL foundation

Preferred

• Bachelor's degree
• SharePoint
• Any other mainframe scheduling tools
• Server scripts (read)
• Server scripts (code)
• FTP knowledge

• JCL (read & code)