We are looking for a talented Training Associate who will be an integral part of our Client Success team. This individual will assist with our client education program by delivering training sessions and maintaining our ever-growing knowledge base.

If you’re an entrepreneurial-minded, execution-focused professional looking for an opportunity to grow and be part of a closely-knit team, please let us know. We value people who take ownership and get stuff done while working in a highly collaborative, supportive environment.

What You’ll Do

• Serve as a Training Resource for Rise Buildings’ Clients
• Review and Provide Action Items and Feedback from Training Sessions to Appropriate Team Members
• Work with the Director of Training and Development to Develop, Test, and Publish e-Learning and On-Demand Training Modules
• Assist in Coordinating Meetings and Training Program Logistics
• Support in the Coordination and Development of Content for Internal and External Training Programs
• Work Independently and within a Team on Ongoing and Special Projects
• Educate Users on New Feature Releases
• Capture Additional Revenue from Hardware or Services Sales
• Product Support

What You Bring

• Bachelor's Degree in Business, Marketing or Related Field
• An Engaging and Upbeat Personality
• Passion for Developing and Helping Others
• Experience Coordinating and Facilitating Training
• Excellent Communication and Presentation Skills
• Highly Organized with a Strong Sense of Urgency to Meet Deadlines
• Demonstrated Ability to Manage Time and Competing Interests
• Experience with SaaS Software Solutions is a Plus

What We Can Offer You

• A flat organization where you can take on as much responsibility as you can handle.
• A company that is truly entrepreneurial in all that we do. See the company’s workings from the ground up, and get involved at every stage of the game. Every team member is key to our success, and the work you do will have a measurable impact.
• A fun, challenging environment where everyone has skin in the game. We work hard but enjoy what we do and have fun together.
• An exciting and passionate team with deep expertise in both technology and real estate. You can learn a lot from them, and they can learn a lot from you.
• A bright, energetic office in the bustling West Loop neighborhood of Chicago that’s close to fun places to eat and play.
• Free snacks, drinks, coffee, as well as team lunches and happy hours.

Rise Buildings is a technology company focused on providing an all-in-one solution for the real estate industry. Based in Chicago, we have grown quickly to become a leader in the proptech space, delivering best-in-class property operations and occupant experience to the biggest owners and operators in commercial and residential real estate. Our product offering includes software paired with enabling hardware deployed globally.

Rise aims to put seamless automation into residential and commercial properties, transforming traditionally low-tech spaces into modern, tech-enabled environments. We currently have an extensive feature set that’s continually expanding and deepening, and our platform is leveraged by an entire building’s population, including occupants, management, and staff. Our goal is to reinvent the way people interact with their built environment while unlocking real estate as a distribution channel.