Optimization Consultant, Decision Support

| Chicago, IL, USA | Hybrid
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How you’ll make an impact: 

As an Optimization Consultant on our Decision Support team, you will be an expert in supporting our customers using the Decision Support solution of our software, StrataJazz®. Decision Support is rated #1 in KLAS and is known as the “gold standard” for understanding cost and margins. You will partner directly with and provide guidance to key team members and executive stakeholders at the largest health systems in the world.  

The responsibilities of this role include: 

  • Support significant components of StrataJazz®, specific to Cost Accounting, Contract Analytics, Service Line Margin Analytics, Strategic Pricing, and Episode Analytics at multiple hospitals/ health systems across the country. 
  • Build strong relationships with customers actively using the StrataJazz® Decision Support solution and deliver a best-in-class experience. 
  • Identify where current configuration of our product does not align with customer’s business needs or our best practice approach and provide recommendations to guide our customers toward this alignment. 
  • Help customers define their business and technical requirements for StrataJazz® and work as a trusted advisor to implement best practices in the Decision Support solution. 
  • Meaningfully contribute to operational improvement and strategic growth projects to enable Strata to continue to scale operations and continually improve our level of service to customers. 
  • Communicate proactively with Strata team members, account managers, and executives on issues and risks that may arise during the product life cycle. Develop and execute action plans to mitigate risks proactively. 
  • Work in an Agile environment and learn one of the most widely used and effective methodologies for building and implementing high quality, feature-rich software. 

What we’re looking for: 

  • 2+ years of experience working in consulting, technical support, application support, or a similar type of role. 
  • Advanced Excel skills (i.e. Pivot Tables, VLOOKUPs, IF Statements). 
  • Experience with writing and troubleshooting T-SQL queries. 
  • Professional experience in relational database concepts. 
  • Ability to communicate with all levels of an organization in a clear and articulate way. 
  • Professional experience working in operational finance, FP&A, financial decision support, or a similar setting preferably in the Healthcare Industry (e.g., CPT Diagnosis Codes or DRGs) preferred. 

How we work:
The preferred location for this role is in Chicago, IL or St. Louis, MO. We value our people spending time together and have campuses hosting in-person events located in both cities. We are truly a hybrid environment with all team members experiencing the flexibility to work from home. 

Thinking about applying?  
Research shows that women and underrepresented groups tend to apply to jobs only when they check every box on a job posting. If you’re currently reading this and hesitating to click “Apply” for that reason, we encourage you to go for it! A true passion and excitement for making an impact is just as important as work experience.
Should you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please reach out to [email protected]. 

Here @ Strata… 
Our culture is driven by our people solving problems together. We embrace learning, collaboration, and continuous career growth. Together, we lift our customers, our products, our company, and our community.  

We believe that each of our team member’s unique perspectives and experiences is what drives innovation and positive change. Our individual differences are what make us a more forward-thinking organization. We foster a culture of inclusion, equity and belonging, regardless of race, religion, disability, sex, sexual orientation, gender identity or national origin.  
Our Core Values:
While we celebrate what makes each member of our team unique, our core values are what connect us. They set clear expectations for how we approach our work and how each of us can positively influence the experience of our team and our customers.

  • Connect with positive intent.
  • Be helpful.
  • Own it.
  • Get better every day.
  • Stay humble.

Strata is committed to fair and equitable compensation practices. Full-time roles are eligible for an annual bonus based on both individual and company performance. Find out more about Strata benefits here 

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • C#Languages
    • JavascriptLanguages
    • SqlLanguages
    • .NETLanguages
    • ReactLibraries
    • ASP.NETFrameworks
    • MicroservicesFrameworks
    • .NET CoreFrameworks
    • Microsoft SQL ServerDatabases
    • PostgreSQLDatabases
    • SnowflakeDatabases
    • AWS (Amazon Web Services)Services
    • FigmaDesign
    • LucidchartDesign
    • AirTableDesign
    • ConfluenceManagement
    • JIRAManagement
    • TaskRayManagement
    • HootsuiteCMS
    • HubSpotCRM
    • SalesforceCRM


We have two campuses: our HQ, located in the heart of Downtown Chicago and another just outside of St. Louis, MO.

An Insider's view of Strata Decision Technology

What are some social events your company does?

One of the things I enjoy most about the culture at Strata is the social events - there is always a way to get to know your co-workers on a more personal level. A few of my favorite team events have included dinners, bowling, cooking classes and even meeting and petting a penguin!


UI Designer

What's the biggest problem your team is solving?

Our Data Science team is focused on several key initiatives. Currently, we are measuring the financial impact of COVID-19 on our client base and tracking hot spot areas. Our goal is to identify trends and clearly visualize the impact of COVID-19 to help hospital leaders allocate their limited resources and stay financially solvent.


Data Engineer

How has your career grown since starting at the company?

My career started as a software engineer; today I have the opportunity to lead the engineering team and make a tremendous impact in healthcare and our community. Strata has provided me with many resources along the way, whether it be new roles, projects or leadership training that have helped me get a broader understanding of the business.


VP, Engineering

How do you empower your team to be more creative?

I always encourage my team to change their lens in order to strike up creativity. For example, putting on the hat of a nurse manager who just wrapped up their shift and needs to opine on financial performance impacts how we can make that task intuitive, efficient, and valuable.


VP, Solutions & Marketing

How do you collaborate with other teams in the company?

I have the pleasure of working with a multitude of internal Strata teams to support our clients. Throughout the implementation life cycle, my team will work with Sales, Finance, Contracts, Product Management, Technical Consulting, Experience Management and Training teams to ensure projects are delivered on time and under budget.


Senior Manager, Solution Engineering

What are Strata Decision Technology Perks + Benefits

Strata Decision Technology Benefits Overview

We know that our people want more than just a job at Strata. They want a career with purpose. A community who truly cares. A safe place to bring their authentic selves to work. Relationships that don’t end with the workday. Security for their families. Service to their communities.

Our team means everything to us, so the things that are important to them are our first priority. We support our team through the many programs, perks and benefits listed below.

Volunteer in local community
Our team members can use their annual community service day to make an impact in their neighborhood.
Partners with nonprofits
We partner with many organizations including: OneTen, Feeding America and the Greater Chicago Food Depository.
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Employee-led culture committees
Day off for your birthday
Use your annual floating holiday for just about anything you celebrate!
Hybrid work model
Summer hours
Flexible work schedule
We know that life happens - we encourage our team to communicate with their managers about flexibility they may need. We also offer a flex Fridays program all year long!
Remote work program
We value our people spending time together. We have campuses hosting in-person events in Chicago & St. Louis. We are a hybrid environment with all team members experiencing the flexibility to WFH.
Mandated unconscious bias training
We have incorporated unconscious bias training into our annual, company-wide ethics training and our new hire onboarding program. Managers also attend inclusive leadership trainings.
Diversity manifesto
Mean gender pay gap below 10%
Diversity employee resource groups
Strata's Diversity Council helps us consider programs and processes to best support our organization from a DE&I perspective. It also allows for team members to listen, educate and share experiences.
Hiring practices that promote diversity
We tap into a diverse talent pipeline through partnerships with diverse student organizations. Our team is also required to complete training around unconscious bias before conducting interviews.
Diversity recruitment program
Health Insurance + Wellness
Flexible Spending Account (FSA)
Strata employees can contribute up to $3,500 annually to their FSA. These funds can be used for applicable out-of-pocket, healthcare-related expenses or dependent care expenses.
Disability insurance
Dental insurance
Vision insurance
Health insurance
All health benefit coverage begins on day one. Team Members have their first 30 days to select the right coverage for themselves and their families.
Life insurance
Pet insurance
We offer multiple plan and provider options through a benefit portal every team member has access to on day one!
Wellness programs
Every team member has an annual health & wellness stipend that can be used towards fitness and wellness costs. We offer discounted rates to a variety of local and nationwide fitness clubs.
Team workouts
Strata encourages our team to stay active through various virtual workout challenges so that we can get moving together, no matter where we are located!
Mental health benefits
Mental health and taking time away from work is important - every team member has two Mental Recharge Days to be used freely throughout the calendar year.
Transgender health care benefits
Wellness days
Each team member has two wellness days included in their time off bank, starting on day one.
Financial & Retirement
Strata offers both a traditional 401(K) and Roth 401(K) with a broad selection of stocks, bonds and international index funds to choose from.
401(K) matching
Strata provides employees with a 401(k) matching plan managed by Vanguard. We match 50% of contributions up to 6% of an employee's annual gross pay. Our team members are fully vested on day one!
Employee stock purchase plan
We allow all fulltime employees to purchase company shares at a discounted price, starting on day one.
Performance bonus
We're proud to have consistently funded our bonus pool to 100%. Our team has clear expectations set and aim to meet and exceed their goals each year!
Child Care & Parental Leave
Generous parental leave
We provide 12 weeks of paid birthing parent leave and offer 6 weeks for non-birthing parent and adoptive parent leave.
Family medical leave
Employees who have been with the company for 12 months are eligible for 12 weeks of family medical leave.
Return-to-work program post parental leave
Company sponsored family events
Strata has fun celebrating "Take Your Kid To Work Day" each year! We've also hosted a "Friends & Family Open House" in our office to show our loved ones where we work.
Vacation + Time Off
Generous PTO
Our team members start accruing PTO on day one, accrue 21 days per year & can roll over up to 5 unused days each year. We also offer 10 paid holidays plus an additional community service day per year.
Paid volunteer time
Our team receives one day per year of paid volunteer time. Additionally, many of our teams will take time to volunteer together!
Paid holidays
Paid sick days
Flexible time off
Floating holidays
Bereavement leave benefits
Office Perks
Commuter benefits
Strata offers pre-tax commuter benefits for transportation, parking and car-share services as well as a corporate discount to Divvy bike here in Chicago!
Company-sponsored outings
All teams are encouraged to plan quarterly events and outings!
Free snacks and drinks
We love our Bevi machines for flavored water and stock a variety of snacks daily.
Some meals provided
Onsite office parking
There are many pay-to-park garages near our office, including in our HQ building, the Aon Center.
Recreational clubs
Team members can use their annual health & wellness stipend to pay intramural dues in their home town. In Chicago, we often play beach volleyball or softball in the summer too!
Relocation assistance
Fitness stipend
Aside from our annual health & wellness stipend, Strata has partnerships with a variety of fitness centers nationwide that our team can take advantage of!
Home-office stipend for remote employees
All team members, regardless of location, are eligible for monthly reimbursement to offset the cost of technology usage as well as other home office needs.
Meditation space
Mother's room
Onsite gym
Professional Development
Job training & conferences
We offer extensive new hire training and employee development programs alongside our Education Grant program for our people to expand their knowledge and skills in and outside of Strata.
Tuition reimbursement
Our education grant program covers up to $500 annually of current tuition or fees associated with courses or graduate programs related to your role at Strata!
Lunch and learns
Strata hosts a variety of lunch and learns throughout the year. We have welcomed guest speakers to talk to our team about Accessibility & Inclusion, healthcare challenges & trends and more!
Promote from within
Mentorship program
Our mentorship program includes 1-to-1 mentorship, cross-department mentorship, career mentoring and leadership mentoring.
Continuing education stipend
Our Education Grant program offers $500 annually, for continuing education.
Continuing education available during work hours
Every team member has access to a catalog of over 200 courses taught by Strata employees to further their learning. In addition, team members have LinkedIn Learning licenses for continued education.
Online course subscriptions available
Customized development tracks
Paid industry certifications
Team members can use their annual Education Grant to pursue certifications or training in their field of interest.
Personal development training
Virtual coaching services

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