Product Designer - Internal Tools

| Chicago, IL, USA | Remote | Hybrid
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Who we are 

M1 helps clients build and protect their wealth, day to day and for the long term. Our self-directed platform allows users to invest, borrow, spend and save in one place, using automation to power each user's unique personal strategy. Hundreds of thousands of clients trust us with over $7 billion in assets. As the Finance Super App™, we empower clients’ financial well-being through automated investing tools, industry-leading APY on high-yield savings accounts, paperwork-free margin loans, low-cost personal loans, and high cash back credit card rewards that can be automatically re-invested into your M1 portfolio. 

Our vision is to create a digital private banking experience, making the tools and services of the ultra-wealthy accessible with the click of a button. We've been named a top app for investors including 2023 Best for Low Costs and Best for Sophisticated Investors by Investopedia, 2023 Best Investment App for Portfolio Customization by Insider and one of the best Roth IRAs by Fortune. We have over 60,000 five-star reviews on the Apple App Store and Google Play.  

As a fast-growing fintech company, we’re looking for talented and smart individuals who are excited about rethinking what’s possible with personal finance, invested in their personal and professional growth, and eager to take ownership of their work. Our award-winning workplace culture has been recognized by Inc. (Best Workplaces 2022), Built In Chicago (2022 and 2023 Best Places to Work in Chicago), CB Insights (Top Fintech Companies of 2021), and the Chicago Tribune (2021 Top Workplace).  

We mean it when we say, “M1 is yours to build.”  

M1 is a remote forward organization and at this time is only able to hire in the following states: CO, FL, GA, IL, IN, MN, NJ, NY, PA, TX, UT, VA, OR, WA.

What we’re looking for  

We’re looking for an amazing Product Designer to join our Internal Tooling team! You’re a passionate and motivated user experience expert who thrives in a fast-paced, highly collaborative environment where you have full ownership over designing innovative solutions that drive the best possible outcomes for customers.  

What you’ll do 

  • Work with a small, cross-functional team to define our internal/proprietary tools and elevate them to be best-in-class so M1 can scale efficiently.
  • Perform user research (with internal M1 employees) to listen, observe and turn their feedback into insights and ideas that drive the best outcomes. 
  • Gain a firm understanding of the goals of stakeholders (Product, Engineering, Operations), and frequently communicate with them.
  • Rapidly ideate to get to multiple concepts, moving into detailed workflows and interactions as solutions solidify, and bringing ideas to life through sketches, user flows, wireframes, prototypes and hi-fidelity visual design.
  • Share designs with Product Design team members and take in feedback on what the best direction may be. 
  • Take full ownership of the end-to-end design solution from idea to hand-off. 
  • Make sound design decisions with qualitative and quantitative data as well as have the know-how to acquire that data. 
  • Confidently speak to your work, articulating a clear rationale for decisions that led to your solution. 

Skills/Qualifications 

  • 3+ years designing exceptional digital products with a portfolio that showcases your ability to move fluidly between user research, UX, UI and visual design, and the willingness to move from idea to whiteboard to execution quickly.  
  • An obsession for deeply understanding our user’s use cases and workflows to surface inefficiencies and other UX improvements.
  • A track record of collaborating with Product Management, Engineering, and Operations to ship multiple products that have made a measurable impact. 
  • A thorough understanding of web design, UI component libraries, living design systems and modern browser technologies.
  • You’re known for taking bold, calculated risks, and learning from your mistakes. 
  • A passion for elegant, practical design and continual experimentation, iteration and optimization. 
  • Proficiency with data analysis and KPIs to drive suggestions for improvements and prioritization.
  • Applications without a portfolio will not be considered. 

M1's Commitment to Diversity 

M1 is proud to be an equal opportunity employer. We celebrate different experiences and we're committed to diversity, equity, inclusion, and belonging (DEIB) at all levels of the company. Women, minorities, veterans, members of the LGBTQIA+ community, and individuals with disabilities are strongly encouraged to apply. With our DEIB Council and six Employee Resource Groups (AAPI@M1, Black@M1, Mental Health@M1, Pride@M1, SomosM1, and Women@M1), M1 employees and leaders set aside company time to tackle DEIB projects and achieve goals every quarter. 

Our Values 

Our team embodies our ten core principles and if these principles speak to you – we’d love to talk with you. 

  • Mission Driven - We know that financial well-being has a dramatic impact on an individual's quality of life. We are passionate about helping people in this domain. 
  • Extreme Ownership - We are responsible for the results to our clients, teammates, and shareholders. We own everything in our domain that affects these results. 
  • Boldness - Thinking small is a self-fulfilling prophecy. Thinking big inspire results. We would rather fail at the meaningful than succeed at the trivial. 
  • Ruthless Prioritization - We want to do more than we possibly can. We must be disciplined on how to use our precious money, people, and time. That means saying no to a lot of good ideas so we can focus on the most important thing. 
  • Integrity - We do the right thing. This trust must never be broken. 
  • Effectiveness - We do what's needed to deliver the intended results. Whether that requires disciplined process or scrappy implementation, we find a way. 
  • Team Oriented - We work collaboratively to achieve more. We respect, trust, and support one another. 
  • Transparency - We use simple and clear communication to share information so that people have the context to make good decisions. 
  • Make Forward Progress - Something is better than nothing. We make incremental improvements on our path towards perfection. Crawl, walk, run, and then sprint. 
  • Resiliency - We understand that any big goal comes with ambiguity, change, and setbacks. We adapt and keep going. 

Our Perks 

  • Competitive Pay and Stock Options 
  • Comprehensive health, dental, vision, disability, and life insurance 
  • Retirement benefit with employer match 
  • Unlimited PTO 
  • Office in the Loop with a Game Room and Gym 
  • Access to employee workshops and training about financial literacy, empathy and mental health, professional development, and more 
  • Free subscription to Insight Timer, the world’s #1 meditation app for sleep, stress, and anxiety 
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Technology we use

  • Engineering
  • Product
  • People Operations
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • ScalaLanguages
    • SqlLanguages
    • SwiftLanguages
    • ReactLibraries
    • Node.jsFrameworks
    • AWS (Amazon Web Services)Services
    • TableauAnalytics
    • FigmaDesign
    • MiroDesign
    • AsanaManagement
    • ConfluenceManagement
    • SlackCollaboration
    • ZoomCollaboration

Location

The M1 office is centrally located in Chicago's Loop, with easy access to public transportation and plenty of bars and restaurants nearby.

An Insider's view of M1

What are some social events your company does?

Different ERGs and departments host monthly Happy Hours in-office and virtually. We heard from a panel of black start-up founders during Black History Month and had a drag queen come host Trivia for Pride. M1 makes sure to plan events that appeal to different interests throughout the year.

Loukas

Client Success Operations Associate

What does your typical day look like?

Most days start with team standup, followed by a mix of focused coding time, cross-functional meetings with Design or Backend teams, and pairing with other engineers. There's always an exciting problem to tackle!

Monica

Senior Software Engineer

How does the company support your career growth?

We are growing in everything that we do as a company which means growth opportunities for our team members. We encourage growth by offering challenging assignments and opportunities for advancement. We support them by providing opportunities for learning and development, fostering an entrepreneurial spirit, and cultivating a culture of feedback.

Haley

Director of People Development & DEIB

How do you empower your team to be more creative?

M1 has a very deliberate culture of transparency that enables all teams - not just engineers - to have a deep understanding of how our work furthers M1's overall mission. This shared alignment and access to the bigger picture fosters the type of collaboration across teams that makes highly creative and effective problem solving possible.

Simon

VP of Platform Engineering

How has your career grown since starting at the company?

I've had many opportunities to improve my skills, learn from others' expertise, and take on new challenges at M1. I'm way more capable and confident than I was when I got here.

Tori

Copywriter

What are M1 Perks + Benefits

M1 Benefits Overview

A great product is the result of a talented team and strong work culture. At M1, our philosophy is to hire unbelievably intelligent, motivated, high-integrity individuals and promote an environment that enables their best work. Our company’s culture reflects what creative, intelligent people value in their careers: meaningful and interesting work, a fun environment, and financially rewarding opportunities.

Find out more about our culture: https://m1.com/life-at-m1/

Culture
Volunteer in local community
M1 sponsors volunteer opportunities in the Chicago community each quarter, which allows us to give back, bond as a team, and spend time doing things that are important to the employees of M1.
Partners with nonprofits
M1 partners with nonprofits such as Howard Brown Health and Junior Achievement.
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Employee resource groups
Hybrid work model
Flexible work schedule
Remote work program
M1 requires those that live in the area to be in the office on Wednesdays. The intent is to get the many benefits of in person work while maintaining significant flexibility the other 4 days.
Diversity
Mandated unconscious bias training
M1 offers unconscious bias, harassment, and interview training for all employees
Diversity manifesto
Diversity employee resource groups
M1 has three task forces for Internal Education, Community Involvement, and Diverse Hiring, and five employee resource groups: Mental Health at M1, Pride at M1, Black at M1, SomosM1, and Women at M1.
Hiring practices that promote diversity
M1 tracks diversity on a bi-annual basis and reports on diverse hiring metrics to leadership and the M1 board.
Health Insurance & Wellness Benefits
Disability insurance
M1 covers this at 100%
Dental insurance
Vision insurance
Health insurance
Life insurance
M1 covers this at 100%
Wellness programs
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Charitable contribution matching
Our CEO personally matches employee's charitable contributions
Child Care & Parental Leave Benefits
Generous parental leave
We provide up to 16 weeks of parental leave for the primary caretaker. M1 also provides 6 weeks of leave for the secondary caretaker.
Family medical leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited vacation policy
Paid holidays
Paid sick days
Flexible time off
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Company-sponsored happy hours
Recreational clubs
Home-office stipend for remote employees
M1 allows employees to reimburse up to $500 for home office equipment for all employees.
Mother's room
Onsite gym
Professional Development Benefits
Job training & conferences
Tuition reimbursement
$1,000 annual learning and development stipend.
Lunch and learns
Promote from within
Mentorship program
Continuing education stipend
M1 offers employees a learning and development stipend per calendar year to support continued learning and career growth.
Continuing education available during work hours
Paid industry certifications

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