Director of Product Management

| Chicago
Send resume to [email protected] with "Built In" in the subject line.
Apply now

About the role

At Fetch Rewards, we have two sayings that sum up the ethos of our organization launched in 2013:

Defeat the Odds!
What's next?

At Fetch Rewards, our vision is to help make grocery shopping easy, fun and smart. Millions of people use our app every month and we are growing rapidly. Although we have earned a 4.8 rating and a ranking among the top shopping apps in the App Store, we believe our product can do so much more to become truly world class.

We are looking for a Director of Product Management to take ownership of the core experience for our mobile apps. This person will lead improvements to make Fetch even more intuitive and engaging to drive retention and activity. They will build and lead a team to enhance areas across the app including towards better merchandising, rewards, engagement and navigation.

Your focus will be on developing pipeline frameworks, microservices, and data solutions that can scale to match the company’s growth trajectory. We don't lock ourselves into particular technologies, but some we are currently using include AWS, Snowflake, Python, Spark, Lambda, CloudFormation, Docker, Kinesis, MongoDB, and Tableau. You’ll also get to join a team of talented individuals who will provide you with hands-on mentorship on topics ranging from engineering to DevOps to analytics. Success in this role requires the ability to analyze challenging problems, propose solutions under the guidance of experienced teammates, and implement designs within timeframes that keep up with business needs.

This role can be based in either Madison or Chicago.

What kind of person are we looking for?
  • Exceptional people leader who builds, empowers, develops and organizes a strong team of product managers towards a culture where everyone can contribute fully
  • Accomplished product manager who can set strategic direction, lead strong execution and coach others to improve their capabilities
  • Customer obsessed and data driven to ensure priorities, features and key decisions are informed by quantitative metrics and qualitative feedback
  • Embraces validation and experimentation to connect their team’s work to business value
  • An effective communicator and collaborator including with company leadership, design, engineering and analytics as well as other product managers and partners
  • Excited to work in a fast paced, changing environment, balancing short term execution and agility with building a vision and framework for the long term
Within 1 month you will:
  • Become familiar with the current state of our product, get to know the team and set initial priorities
  • Meet our team and learn about our customer experience and technical platform
  • Get up to speed on existing research and product metrics in order to start developing an understanding of our customers and their needs
  • Begin supporting day to day execution of projects already in development
  • Set your initial priorities and align on expectations for your role
  • Identify hiring needs and begin to recruit top talent for key positions
Within 3 month you will:
  • Build trust and great working relationships with your direct team and key partners
  • Start forming and testing hypotheses about how to address customer needs in your area
  • Partner with design, engineering and analytics to set your priorities and roadmap
  • Lead the definition, launch and assessment of product enhancements
  • Begin to grow and evolve the team in anticipation of upcoming business needs
Within 6 month you will:
  • Establish and get alignment around your product vision and strategy
  • Demonstrate clear improvements to customer and business KPIs via successful feature launches
Within 12 month you will:
  • Help to make others on the team better through your leadership and example
  • Identify and lead implementation of new ways to help the product, team and overall company
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Send resume to [email protected] with "Built In" in the subject line.
Apply now

Technology we use

  • Engineering
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • SqlLanguages
    • SwiftLanguages
    • RUSTLanguages
    • jQueryLibraries
    • ReactLibraries
    • Backbone.jsFrameworks
    • Node.jsFrameworks
    • SpringFrameworks
    • MemcachedDatabases
    • MongoDBDatabases
    • RedisDatabases

Location

Our neighborhood is located near River North where all of the fantastic restaurants, bars and shops are located.

What are Fetch Rewards Perks + Benefits

Fetch Rewards Benefits Overview

Medical, Dental and Vision that provides coverage from day 1.
Paid PTO plus additional personal days.
Matching 401K plan.
Pet friendly office.

Culture
Friends outside of work
Eat lunch together
Daily stand up
Open door policy
Open office floor plan
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Unconscious bias training
Diversity manifesto
Someone's primary function is managing the company's diversity and inclusion initiatives
Health Insurance & Wellness Benefits
Dental Benefits
Our dental plan covers $1,000 of expenses.
Vision Benefits
The vision benefits plan covers 77% for annual eye exams with $150 for glasses and contact lenses.
Health Insurance Benefits
Acme's health insurance policy covers up to 77% of out of pocket expenses.
Life Insurance
Life insurance is equal to 1.5 times an employee's annual salary.
Retirement & Stock Options Benefits
401(K)
We match 25% on the first 5% you contribute.
Company Equity
Equity is available for most positions at Fetch Rewards!
Performance Bonus
Performance Bonus is based on individual productivity within the organization.
Child Care & Parental Leave Benefits
Flexible Work Schedule
We provide employees flexible schedules based on the functions of the business.
Remote Work Program
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Perks & Discounts
Casual Dress
Commuter Benefits
We provide a pre tax program.
Company Outings
We host an annual holiday party and summer event!
Stocked Kitchen
We provide healthy snack options.
Pet Friendly
Pet policy is dog friendly daily, Occasional bring your pet to work days.
Relocation Assistance
We offer relocation assistance if needed.
Professional Development Benefits
Job Training & Conferences
Fetch Rewards offers employees professional development opportunities.
Lunch and learns
Fetch Rewards hosts lunch and learn meetings on occasion.
Promote from within
Mentorship program
Our mentorship program includes 1-to-1 program.
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Send resume to [email protected] with "Built In" in the subject line.
Apply now
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