Head of Product

| Chicago
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Forager is growing and building something incredibly complex. Due to this growth, we’ve created a new role, Head of Product, to build and manage our product team and focus on translating customer, carrier and business needs to product. Reporting to our CEO, the Head of Product will oversee the hiring, management, and mentorship of product managers. You will be responsible for building out a world class product management department and ensure the smooth execution of complex deliverables. The impact you make in the role will be felt throughout Forager.

What will you do?

  • Work with our CEO and CTO, leading the development of our product strategy and drive a product roadmap. Deliver products rapidly and effectively.
  • Deeply understand our customers’ and carriers’ needs and changing needs as the product evolves through well-articulated user stories.
  • Build a best-in-class product team in Chicago that attracts and inspires top talent.
  • Communicate and document features from inception to delivery. Effectively communicate trade-offs when making prioritization decisions.
  • Build a strong customer engagement methodology which incorporates customer feedback (both internal and external) into roadmap prioritization.
  • Develop relationships with customers and employees to evangelize our product internally and externally. Drive excitement and enthusiasm for new product releases.
  • Analyze financials, set goals, KPIs and ROIs and track success of product roadmap.

Who you are?

  • You are obsessed with product management and enthralled with the idea of building a ridiculously complex platform and a marketplace.
  • You have experience at an early-stage marketplace, ideally B2B.
  • You have developed and communicated multi-year product roadmaps.
  • You have been both an individual contributor and a manager of multiple product teams.
  • You have deep experience translating complicated problems into product.
  • Deep understanding of various software development lifecycles and methodologies.
  • Curiosity of marketplaces and how they grow and thrive.
  • Experience working with fast-paced startups and the grit to keep up with a high growth environment.
  • Proven ability to succeed independently and manage multiple priorities simultaneously in a vague environment.
  • Capability to multi-task, prioritize and delegate effectively where possible.
  • You are a great communicator, issue resolver. You know how to listen, give good news, and hard news.
  • Entrepreneurial type willing to take initiative and do what needs to be done.

Who we are?

Forager is a logistics tech startup with one goal: simplify cross-border freight with a combination of purpose-built technology and decades of industry experience. We're building an automated and collaborative marketplace that connects cross-border shippers (customers) with their optimal carrier (trucking companies) based on region, price, and service rating.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • SqlLanguages
    • ReactLibraries
    • ExpressFrameworks
    • Node.jsFrameworks
    • PostgreSQLDatabases
    • Google AnalyticsAnalytics
    • BalsamiqDesign
    • FigmaDesign
    • AsanaManagement
    • JIRAManagement
    • TrelloManagement
    • WordpressCMS
    • HubSpotCRM
    • SalesforceCRM

Location

1046 W Kinzie St.,#300, Chicago, IL 60642

An Insider's view of Forager

What’s the vibe like in the office?

It's definitely lively! We have a great sense of camaraderie, so we're pretty casual overall. Whether we’re cracking jokes or putting our heads down and getting to work, we all share the collective goal of building something great.

Bobby

UX/UI Designer

How do you collaborate with other teams in the company?

SaaS tools help a lot, but if I'm working with someone outside of Product, I always invite them out to lunch. Knowing someone on a more personal level helps you understand the context behind their ideas. You get more insight into their problems and that informs your solutions. I collaborate best over burgers!

Claude

Product Manager

What makes someone successful on your team?

Empathy for sure. To be a successful software engineer, especially at a collaborative company like Forager, you have to view the world through a distinctly human lens. At the end of the day, we're not just writing code in a vacuum. We're writing code for other people.

Chris

Senior Software Engineer

How do your team's ideas influence the company's direction?

Forager's tech is built by and for logistics professionals, so obviously the team's ideas and experiences are key to its development. Their feedback actively shapes our platform. Once you know our team you can see their fingerprints on everything we do, because everything we do is a team effort.

Jessie

Chief Operations Officer

How does the company support your career growth?

As someone who has been deeply interested in entrepreneurship my entire life, the crash course I've gotten in starting, scaling, and innovating a new business has been invaluable! The opportunity to learn and expand my skill set is my favorite part of being a Forager.

Christina

Office Administrator

What are Forager Perks + Benefits

Culture
Friends outside of work
Eat lunch together
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Flexible Work Schedule
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Professional Development Benefits
Lunch and learns
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