Insurance Product Manager

| Chicago
At Kin, we’re looking for self-motivated thinkers ready to make a change for our customers. We value tackling challenges and breaking down walls – but being chill about it.
Kin Insurance is an insur-tech startup that sells affordable, user-friendly homeowners insurance. Unlike many startups that gather users and figure out how to be profitable later, we are selling a product that homeowners need and depend on now. We’re innovating in an industry largely untouched by tech, so we are always thinking big. 
We believe autonomy is key to job satisfaction, which is why we say the person closest to the problem should solve it. It’s also why we offer unlimited vacation time: we trust in our team to manage their own projects and time. If you want the chance to develop your skills, work with some of the best minds in the industry, and see what you’re really capable of, come learn and grow with us.
So, what’s the role?
Kin is revolutionizing the home insurance industry. We think homeowners deserve better, so we’re making the process of quoting and purchasing insurance easier.
In order to continue to offer innovative products and services, we need to expand our team of Insurance Product experts. We’re looking for innovative thinkers who agree with us, insurance can be exciting! This individual will bring their industry expertise and lend a hand to multiple areas of the business including managing to profitable growth for our lines of business and assigned states. You’ll be responsible for all aspects of management including pricing, policy and forms, underwriting, agency management, regulatory, planning, project management, and implementation.
We’ll look to you to develop integrated state-specific strategies including actuarial, claims, distribution and other functional areas as well as to align and measure goals set against our financial plans.

A day in the life could include

  • P&L responsibility for line of business and/or states
  • Representing Kin as a company expert and authority on line of business and/or states including detailed understanding of market underwriting, pricing, competitors, agencies, business mix, regulations
  • Create line of business / state strategies including all operational goals and measures including; customer experience and satisfaction, policyholder retention, quotes, sales, conversion, new business growth, underwriting quality, price segmentation, agency management, and claims trends
  • Align operational goals and measures across functions for financial planning and evaluation
  • Project management including planning, business requirements quality, timeliness, and quality
  • File and gain approval of changes requiring regulatory approval
  • Communicate and plan state strategies with managers across all functional areas and leadership team
  • Lead line of business and state teams

I’ve got the skills...but do I have the necessary ones?

  • BS degree ideally with a focus in mathematics, finance, accounting, engineering, or other quantitative discipline
  • Proven success leading lines of business or state teams
  • Ability to create lines of business and state strategies supported by operational plans and measures
  • Highly motivated to improve the insurance industry
  • Strong attention to detail and quality
  • Passion for customer service and doing things the right way
  • 5+ years of relevant work experience

Oh, and don’t worry, we’ve got you covered.
Being in the insurance industry we recognize the importance of comprehensive benefits for you and your family. That’s why we provide a variety of options and coverage levels to customize a plan that’s right for you.
Medical
Dental
Vision
Commuter Benefit Plans
Flexible PTO
Flex Spending Accounts
401k
Disability Insurance
Life Insurance
Onsite gym membership
Company provided lunch several times a month
Rotating option of snacks, daily
Sodas, unlimited flavored waters, coffee
These are just some of the benefits and perks we provide!

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Technology we use

  • Engineering
    • JavascriptLanguages
    • PythonLanguages
    • RLanguages
    • RubyLanguages
    • SqlLanguages
    • jQueryLibraries
    • Ruby on RailsFrameworks
    • PostgreSQLDatabases
    • RedisDatabases
    • Red ShiftDatabases

Location

Directly off of the Monroe Blue and Red Line stop, our office sites in the heart of the loop, with quick access to Millennium Park.

An Insider's view of Kin Insurance

What’s the vibe like in the office?

This company has inclusiveness that transcends all demographics. I love getting up every morning and walking through the doors at Kin! There is a vibe on the floor that makes a traditionally stuffy industry feel like we are changing the world!

Howard

Customer Service Consultant

How do you collaborate with other teams in the company?

Recent collaborations between the sales and customer service team inspired a new team altogether – Kin’s Customer Wellness Team, which I’m glad to be part of. It allows me to blend my sales skills with the CS team’s famous empathy when I check in with customers about their insurance and review their ongoing coverage needs

Deshaun

Sales and Customer Wellness Consultant

How does the company support your career growth?

Working at Kin has allowed me to take more ownership of my work and be empowered to contribute my skills meaningfully. I am encouraged to tackle challenging projects and find my own solutions along with feedback and support my colleagues generously provide.

Ivanna

QA and Scrum Master

How do you make yourself accessible to the rest of the team?

In fast-moving startups, time is limited, but leadership should never be an afterthought. We create a culture where we share ideas at weekly all-hands, daily huddles, and over ping pong. I make myself available by moving my desk often and with formal one-on-ones with my team. The best ideas and vision come from the team collectively, not executives

Jamie

COO

What does your typical day look like?

In customer service, there is no such thing as a typical day! There is always something to learn and new ways to think creatively to assist our customers. Being able to think fast and adapt to situations keeps the job exciting. I enjoy problem solving and creating exceptional customer service experiences for everyone I interact with.

Jean

Insurance Operations

What are Kin Insurance Perks + Benefits

Culture
Friends outside of work
Eat lunch together
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Pair programming
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Onsite Gym
Team workouts
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
We provide up to 12 weeks of parental leave for the primary caretaker. Acme Co. also provides 6 weeks of leave for the secondary caretaker.
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Acme Co. hosts company outings Semi-annually.
Stocked Kitchen
Snacks!
Some Meals Provided
Happy Hours
Recreational Clubs
Fitness Subsidies
For our Chicago employees, we have an onsite gym
Professional Development Benefits
Job Training & Conferences
Lunch and learns
Cross functional training encouraged
Promote from within
Time allotted for learning
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