Home Chef is building new ways to navigate the booming meal kit delivery industry. Our team is a unique mix of creators, chefs, entrepreneurs, and trailblazers and we’re growing quickly. Our customer-first mentality, combined with a zest for supporting our peers, helped us bring home Built in Chicago’s Startup of the Year Moxie award in 2017. If you’re ready to be part of the action, we’re ready to connect with you. There are no limits to where we can go together.

ABOUT YOU

Our ideal candidate is ambitious, resourceful and has a results-oriented mindset with an appreciation for how technology and business needs intersect. You must be willing to roll up your sleeves and are excited about the opportunity to work in a fast growing startup.

We’re looking to add a Product Manager to work inside our Customer Experience team to help identify opportunities and execute successful technical projects. We're looking for someone with a multidisciplinary skill set and ability to work with the Customer Experience team to drive initiatives and then help lead those efforts through the development life-cycle. You’re detail-oriented and have a knack for solving complex problems. You're able to communicate on a technical level with engineers, and on a value level with stakeholders. You’re creative, collaborative, incredibly resourceful and laser focused on delivering value to our customers.

WHAT YOU’LL DO

• You will be responsible for many things including definition/gathering of business requirements, project implementation, testing and launching experiments. You will be a truth-seeking missile, scrappily hunting down data and research that might lead to solid ideas while entrepreneurially seeking out new opportunities for Home Chef.
• Collaborate with internal and external customers in regards to feature development combining business impact, magnitude, and level of effort
• Act as an advocate for our prospective and existing customers. Embrace a culture of empathy for digital user experiences.
• Work with UX researchers and designers to forge winsome product experiences
• Identify and track metrics that measure performance, setting goals against those metrics and drive awareness of our successes and failures on a scheduled basis
• Ideate variations for digital experiences informed by research, prior tests, and gut instinct
• Formulate and test hypotheses based on user research and behavioral analytics
• Launch experiment variations to a percentage of traffic, measure their impact on performance against the current experience in real time
• Build and maintain feature requirements, schedules, and take ownership of the implementation and delivery of key objectives
• Help lead the development sprints, prioritize, write and groom stories
• Answer questions and optimize the team’s process and enable flow
• Perform the role of Scrum Master in the Agile Scrum process
• Investigate production issues and identify probable causes, as well as coordinate the activities and resources necessary to implement the resolution

WHO YOU ARE

• 2+ years of product management experience
• Experience with software development tools like Jira or Github Experience leading agile software development teams, ideally in a startup environment
• A data-driven mindset and experience with decision analysis tools and methods
• Excellent communication, presentation, and storytelling skills
• Self-starter that loves to create work rather than just wait for it to be assigned
• Deeply empathetic interpersonal skills within complex organizations and an intense curiosity about consumer behavior and preferences
• Strong analytical, and creative problem-solving capabilities with the aptitude to identify KPIs and request and analyze data
• Understanding of common design/UX patterns and methodologies on web and mobile
• Successfully communicates with a diverse set of technical and non-technical stakeholders
• Willingness to use data to support hypothesis and intuition; experience with multivariate testing is preferred

Perks and Benefits:- Candidates can experience Home Chef as a customer - enter promo code PEOPLE30 for $30 off your first order!- Direct access to senior management – our leadership team works alongside our team members every day- Comprehensive medical, dental, and vision insurance- Generous paid time off (PTO) policy- 401k program - Flexible spending accounts for qualified medical, dependent care, parking, or transit expenses- Free water taxi, discounted gym membership, and daily bike storage for Wrigley building employees- Cold brew coffee on tap at no charge- Employee discounts for Home Chef meal kits- Free lunch every Friday and snacks and beverages on hand every day- Casual dress Home Chef is an equal employment opportunity employer