Principal Consultant at Punchkick Interactive

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To apply for this role, email us at [email protected] with your resume and a short paragraph of why you’d be a perfect addition to our team. Make sure to mention BUILT IN CHICAGO in the subject line.
Apply now

Want to build digital products for the world’s biggest companies? At Punchkick Interactive, we transform our clients into digital product leaders. We do everything in-house—from strategy and design, to development and testing—within a highly collaborative atmosphere. We’re looking for a Principal Consultant to join our team and help our clients build beautiful, easy-to-use, and cutting-edge products.

The Principal Consultant is a critical role at Punchkick responsible for strategy, product ownership, supporting and selling into accounts and managing new business. Our Principal Consultants use their experience and expertise to grow our clients into digital industry leaders, win new business, and manage the vision and execution of product development at Punchkick. The Principal Consultant has empathy for our clients, excellent communication skills, and a passion for products and technology.

This is also a role that is best grown and developed in-house, since it requires extensive knowledge about all things Punchkick—our past, vision for the future, processes, team and clients. Because of this, we expect the hire to complete a 3 to 6-month period of product management, sales shadowing, and helping close new business before becoming an autonomous Principal Consultant.

Key Responsibilities:

  • Work alongside Punchkick’s client stakeholders to shape and define a digital product vision, take that vision and turn it into a reality by defining a solution with technology and user experience that our team can execute on.

  • Act as a subject-matter expert for our clients and help guide them every step of the project through solution, execution, delivery and iteration.

  • Remain a core part of the execution team alongside project managers, developers, and designers throughout the project to ensure clients’ visions and needs are met.

  • Generate at least $2.5m in revenue each year through existing and new business sales.

  • Manage qualified inbound leads from solution and discovery to close, ultimately owning the account and growing it beyond the first project.

  • Find opportunities within account portfolio to grow and create repeat business.

  • Manage a portfolio of client projects in different life-cycles of product delivery.

  • Work with developers and designers to create user stories, mockups, and prototypes that inform and guide the development efforts.

  • Assist marketing with thought leadership including writing blog posts and hosting webinars, attending and speaking at conferences as a subject-matter expert, and facilitating various workshops and working sessions with clients.

  • Bring a passion for technology and problem-solving to Punchkick and our clients.

  • Monitor threats, risks, and opportunities that might affect the success of projects and hold accountability for the overall solution.

Qualifications:

  • Demonstrated experience in a high-performance Product Management/Ownership role or similar field.

  • Excellent verbal and written communication skills and experience leading conversations with both client business and technical teams.

  • Familiarity with custom software development.

  • Ability to translate high-level business requirements into tactical user stories that can be used by development and design.

  • Knowledge of Project Management tools such as JIRA, Confluence, or equivalent.

  • Experience in the Agile development lifecycle, with a focus on product delivery.

  • Good mix of business, user experience, and technical background to be able to effectively engage with and support different teams.

  • Eye for detail, ability to spot ambiguity, inconsistency, and contradictions.

  • Ability to deliver output under high pressure with challenging timelines.

  • Ability to balance multiple simultaneous projects and manage own time appropriately to meet all client and team needs in a timely manner.

  • Excellent problem-solving, organizational, and analytical skills.

Read Full Job Description
To apply for this role, email us at [email protected] with your resume and a short paragraph of why you’d be a perfect addition to our team. Make sure to mention BUILT IN CHICAGO in the subject line.
Apply now

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • C#Languages
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PHPLanguages
    • SwiftLanguages
    • ReactLibraries
    • AngularJSFrameworks
    • Node.jsFrameworks
    • SymfonyFrameworks
    • ZendFrameworks
    • .NET CoreFrameworks
    • ASP.NET CoreFrameworks
    • Maria DBDatabases
    • Microsoft SQL ServerDatabases
    • MySQLDatabases
    • OracleDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • SQLiteDatabases
    • Google AnalyticsAnalytics
    • KissmetricsAnalytics
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • AfterEffectsDesign
    • Adobe xDDesign
    • ConfluenceManagement
    • JIRAManagement
    • TrelloManagement
    • WordpressCMS
    • HubSpotCRM

Location

We're located in a River North Novel Coworking space, conveniently near the Chicago Brown Line stop.
"Titles don't matter": Inside Punchkick's (actually) flat hierarchy
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An Insider's view of Punchkick Interactive

How would you describe the company’s work-life balance?

As a new mom, juggling being a parent and my career, seemed intimidating. But I was wrong. Punchkick is supportive of my new schedule and encourages me to focus on my family. Their support not only motivates me to work harder, but gives me confidence that I’ve chosen the right place to call my work home.

Sarah Hertzberg

Director of Client Success, TUX

How has your career grown since starting at the company?

At Punchkick, the spirit of teamwork means a lot. It’s important to the projects we are tasked with, and even more important to career growth in a flat organization. Punchkick runs lean and projects are agile, so I’m proactively forced to self-assess and look into the aspects of growth where I lack proven expertise.

Collette

Quality Assurance Engineer

How do you empower your team to be more creative?

The best ideas at Punchkick come from within our team, and one of the best things I can do to foster creativity is to actively help Punchkickers surface their ideas and run them through our internal advice channel. Getting feedback and support for big ideas or sweeping change can seem intimidating to some, but it definitely doesn’t have to be.

Zak Dabbas

Co-Founder

What are some things you learned at the company?

Punchkick offers the opportunity to work with so many different technologies. No one project or client is the same. As a result, you get to work with numerous frameworks, languages, and tools throughout the year. I really enjoy the fact that I get to learn something new every day I come into work.

Gary Sperka

Full Stack Developer

What are Punchkick Interactive Perks + Benefits

Punchkick Interactive Benefits Overview

Punchkick runs flat, meaning that we have no managers, and individuals and teams support each other in making decisions. While we have core business hours, we support our team members in their personal and professional lives through comprehensive benefits like medical, vision, and dental coverage, FSAs, dependent care credits, commuter benefits, work-from-home Fridays, annual cost-of-living salary increases, and 401(k) matching with immediate vesting.

Culture
Friends outside of work
Eat lunch together
Intracompany committees
We have an ongoing Party Planning Committee that focuses on company and cultural events, as well as one-off groups of Punchkickers to plan any internally created initiatives and events.
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Highly diverse management team
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Employees have several health insurance options to choose from.
Life Insurance
Wellness Programs
Our office building includes a gym that employees gain complimentary access to for a one-time fee, as well as corporate rates with Chicago Athletic Clubs.
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Punchkick offers 3% matching with immediate vesting on 401(k)s.
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Our core hours are 9am–4pm with work-from-home Fridays and one additional floating day. We also support remote work when life demands it.
Remote Work Program
Every Friday our employees are free to work from home.
Family Medical Leave
Company sponsored family events
We offer a company-paid Thanksgiving celebration every year. It's one of our most fun and most-loved culture events at Punchkick.
Vacation & Time Off Benefits
Unlimited Vacation Policy
Punchkick offers unlimited PTO with a minimum of 2 weeks off.
Generous PTO
Punchkick offers unlimited PTO with a minimum of 2 weeks off.
Paid Holidays
Punchkick observes all major holidays and supports observation of all religious holidays.
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Game Room
We have board games available for team members, and sometimes host game nights in our office.
Stocked Kitchen
Happy Hours
Professional Development Benefits
Job Training & Conferences
Employees are encouraged to use our advice channel to seek out professional development opportunities.
Lunch and learns
Acme Co. hosts lunch and learn meetings on occasion.
Cross functional training encouraged
Promote from within
Time allotted for learning
We try not to block employees for 40 or more full hours of billable client services work, and encourage them to use their free time for personal and professional development.

Additional Perks + Benefits

The perks we have in place have been established with a lot of employee input and feedback. We regularly update our Best Practices guide—the Punchkick version of an employee handbook—based on conversations and decisions that are made as a wider team. As a small, close-knit company, we believe in the value of supporting each other to put out our best work and live our best, balanced, professional lives.

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To apply for this role, email us at [email protected] with your resume and a short paragraph of why you’d be a perfect addition to our team. Make sure to mention BUILT IN CHICAGO in the subject line.
Apply now
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