Product Analyst

| Chicago

Donnelley Financial Solutions (DFIN) is a leader in risk and compliance solutions, providing insightful technology, industry expertise and data insights to clients across the globe. We’re here to help you make smarter decisions with insightful technology, industry expertise and data insights at every stage of your business and investment lifecycles. As markets fluctuate, regulations evolve and technology advances, we’re there. And through it all, we deliver confidence with the right solutions in moments that matter. 

Overview:

As a key member of the Product Management Team, the Product Analyst is responsible for gathering and eliciting product requirements, writing user stories, and helping to drive the iterative development of a web-based Payment Platform. The ideal candidate will have a customer/user-centric approach to analysis, have strong analytical skills, an eagerness to collaborate with different teams, and a clear understanding of the software development life cycle.

Major Duties & Responsibilities:

· Lead the elicitation of requirements using customer interviews, document and data analysis, business case descriptions, use cases, scenarios, and/or workflow analysis.

· Responsible for writing clear and concise user stories and acceptance criteria in adherence of Agile Scrum methodology that clearly capture what our customers want and help engineering bring them to life in software.

· Perform and facilitate User Acceptance Testing to validate if user stories meet the Definition of Done and accept stories as 'Done'.

· Work with the Product Owners and Manager(s) to plan the release of new features and gather metrics to demonstrate impacts to the business and our customers.

· Triage internal and external feedback and work with the product team to prioritize feedback.

· Work with the Product Owners and Manager(s) to prioritize and resolve any issues arising from released products and features.

· Proactively explore data and identify opportunities to improve existing products and features.

· Troubleshoot EDGAR assembly, HTML/xHTML, and/or iXBRL issues.


Skills, Experience, & Minimum Requirements:

· Bachelor’s degree or equivalent experience

· 3+ years’ workforce experience and at least 2+ year in financial services as a business analysis or equivalent experience for technology or SaaS companies.

· A clear understanding of requirements life cycle (elicitation, analysis, documentation, validation, and management).

· Uses universal problem-solving techniques such as process mapping, 5-Whys, Root Cause Analysis, etc.

· Proficient with Microsoft (Visio, Word, Excel, Powerpoint, Outlook).

· Must possess strong written and verbal communication skills, along with strong facilitation, organizational, and collaboration techniques.

· Detail oriented with the ability to communicate findings and recommendations clearly to both technical and non-technical audiences.

· Experience with the Agile Scrum methodology and associated tools such as ADO, Jira Software & Confluence a plus. Financial Services industry experience strongly preferred.

It is the policy of Donnelley Financial Solutions to select, place and manage all its employees without discrimination based on race, color, national origin, gender, age, religion, actual or perceived disability, veteran's status, actual or perceived sexual orientation, genetic information or any other protected status. 

If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access jobs.dfinsolutions.com as a result of your disability. You can request a reasonable accommodation by sending an email to [email protected]. #TalentknowsTalent


Read Full Job Description
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.

Technology we use

  • Engineering
    • .NETLanguages
    • C#Languages
    • PythonLanguages
    • RLanguages
    • SqlLanguages
    • ReactLibraries
    • AngularJSFrameworks
    • ASP.NETFrameworks
    • Microsoft SQL ServerDatabases
    • SAP HANADatabases
    • TeradataDatabases

Location

Located in the heart of downtown Chicago’s financial district, we are steps from all Metra stations, good eats and entertainment.

An Insider's view of DFIN

What projects are you most excited about?

In transforming and improving FinTech products, excitement comes from the challenge of knowing that the problems are complex, yet the solutions must be easy to use. When we start a new project, I can't wait to sink my teeth into understanding the problem space, talking to users, designing the solution, and seeing it through to release.

Dan

Principal Product Designer

What makes someone successful on your team?

Active and honest listening – Contrary to the stereotypical, extroverted sales rep, some of my most effective and insightful client interactions are when I do the least amount of talking, and the most active listening. Client insight is exponentially easier to excavate when you stop “pitching” – and start listening.

Carey

Senior Sales Representative

What is your vision for the company?

Our business plan reflects the change in products DFIN is selling today versus what we sell in five years. DFIN today is a company that offers a lot of professional services that we added software to, but the goal is to become a SaaS company that has services to support it.

Stephen

SVP, Global Head of Engineering

What does your typical day look like?

The role of a software engineer is really about creating computational systems and ensuring they behave as designed. My day-to-day is focused mostly on writing code that provides new functionality within our products that we see a need for in the market—and providing quality control to be certain it works properly.

Herve

Senior Software Engineer

What are DFIN Perks + Benefits

DFIN Benefits Overview

The world continues to change in ways we never expected, but there is one constant: your safety and well-being is a top priority, and DFIN has you covered with our benefits.

Culture
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Documented equal pay policy
Highly diverse management team
Unconscious bias training
Diversity manifesto
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
We value a work / life balance at DFIN.
Remote Work Program
We have partial and fully remote opportunities at DFIN.
Family Medical Leave
Family Medical Leave granted under the Family and Medical Leave Act (FMLA).
Return-to-work program post parental leave
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Happy Hours
Parking
Employee parking available
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Time allotted for learning
Online course subscriptions available
Customized development tracks
More Jobs at DFIN28 open jobs
All Jobs
Finance
Data + Analytics
Dev + Engineer
Operations
Product
Project Mgmt
Sales
Developer
new
Chicago
Operations
new
Chicago
Product
new
Chicago
Operations
new
Chicago
Project Mgmt
new
Chicago
Sales
new
Chicago
Data + Analytics
new
Chicago
Data + Analytics
new
Chicago
Developer
new
Chicago
Developer
new
Chicago
Data + Analytics
new
Chicago
Developer
new
Chicago
Sales
new
Chicago
Product
new
Chicago
Developer
new
Chicago
Finance
new
Chicago