Product Analyst at Kin Insurance

| Chicago
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At Kin, we’re looking for self-motivated thinkers ready to make a change for our customers. We value tackling challenges and breaking down walls – but being chill about it.
Kin Insurance is an insurtech startup that sells affordable, user-friendly homeowners insurance. Unlike many startups that gather users and figure out how to be profitable later, we are selling a product that homeowners need and depend on now. We’re innovating in an industry largely untouched by tech, so we are always thinking big. 
We believe autonomy is key to job satisfaction, which is why we say the person closest to the problem should solve it. It’s also why we offer unlimited vacation time: we trust in our team to manage their own projects and time. If you want the chance to develop your skills, work with some of the best minds in the industry, and see what you’re really capable of, come learn and grow with us.
So, what’s the role?
At Kin, we are modernizing and simplifying a 100-year-old industry by building our product suite from the ground up, and in case it’s not obvious, our customers are our top priority. The Product Analyst owns their respective product functionalities by scoping out product features, working with business leaders and stakeholders, and contributing to the product management lifecycle.

A day-in-the-life could include:

  • Interviewing internal customers, leaders and stakeholders to identify product requirements
  • Writing product briefs, stories and epics in Pivotal tracker
  • Identifying and researching product nuances
  • Creating feature mock-ups
  • Collaborating with operations, software engineering, insurance, and marketing teams

I’ve got the skills...but do I have the necessary ones?

  • 1+ year of technology product experience
  • Big-picture thinker who can deliver the details 
  • Ability to interpret incomplete, conflicting, or ambiguous inputs and communicate them in concrete detail
  • An eye for great products and willingness to advocate for new features with qualitative and quantitative reasoning
  • Ability to communicate with empathy and precision
  • Ability to effectively communicate with engineers about technical features and product architecture

We’ve got you covered
Being in the insurance industry we recognize the importance of comprehensive benefits for you and your family. That’s why we provide a variety of options and coverage levels to customize a plan that’s right for you.
Medical
Dental
Vision
Commuter Benefit Plans
Flexible PTO
Flex Spending Accounts
401k
Disability Insurance
Life Insurance 
Onsite gym membership
Company provided lunch several times a month
Rotating option of snacks, daily
Sodas, unlimited flavored waters, coffee
These are just some of the benefits and perks we provide! 

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Technology we use

  • Engineering
    • JavascriptLanguages
    • PythonLanguages
    • RLanguages
    • RubyLanguages
    • SqlLanguages
    • jQueryLibraries
    • Ruby on RailsFrameworks
    • PostgreSQLDatabases
    • RedisDatabases
    • Red ShiftDatabases

Location

Directly off of the Monroe Blue and Red Line stop, our office sites in the heart of the loop, with quick access to Millennium Park.

An Insider's view of Kin Insurance

What’s the vibe like in the office?

This company has inclusiveness that transcends all demographics. I love getting up every morning and walking through the doors at Kin! There is a vibe on the floor that makes a traditionally stuffy industry feel like we are changing the world!

Howard

Customer Service Consultant

How do you collaborate with other teams in the company?

Recent collaborations between the sales and customer service team inspired a new team altogether – Kin’s Customer Wellness Team, which I’m glad to be part of. It allows me to blend my sales skills with the CS team’s famous empathy when I check in with customers about their insurance and review their ongoing coverage needs

Deshaun

Sales Consultant

How do you make yourself accessible to the rest of the team?

In fast-moving startups, time is limited, but leadership should never be an afterthought. We create a culture where we share ideas at weekly all-hands, daily huddles, and over ping pong. I make myself available by moving my desk often and with formal one-on-ones with my team. The best ideas and vision come from the team collectively, not executives

Jamie

COO

What does your typical day look like?

In customer service, there is no such thing as a typical day! There is always something to learn and new ways to think creatively to assist our customers. Being able to think fast and adapt to situations keeps the job exciting. I enjoy problem solving and creating exceptional customer service experiences for everyone I interact with.

Jean

Insurance Operations

What are Kin Insurance Perks + Benefits

Culture
Friends outside of work
Eat lunch together
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Pair programming
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Onsite Gym
Team workouts
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
We provide up to 12 weeks of parental leave for the primary caretaker. Acme Co. also provides 6 weeks of leave for the secondary caretaker.
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Acme Co. hosts company outings Semi-annually.
Stocked Kitchen
Snacks!
Some Meals Provided
Happy Hours
Recreational Clubs
Fitness Subsidies
For our Chicago employees, we have an onsite gym
Professional Development Benefits
Job Training & Conferences
Lunch and learns
Cross functional training encouraged
Promote from within
Time allotted for learning
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