Company Summary: 

Founded in 2012 and recently named one of the nation’s fastest-growing private businesses by Inc. Magazine, RedShelf is a Chicago-based EdTech company helping to make education both more affordable for students and increase learning effectiveness through its industry-leading digital platform. Partnering with more than 400 publishers and 1,900 campuses nationwide, we provide leading-edge digital course materials and an end-to-end Content Delivery System for effortless distribution of course content and engagement solutions.

Job Summary: 

The Product Manager - Integrations will work closely with the Product & Engineering directors and executive sponsors to deliver a best-in-class platform API and B2B integrations framework in close partnership with a rock-star engineering team.

We are looking for a teammate who is resourceful, dedicated, and passionate about solving challenging problems and automating workflows. This role is for someone who loves diving into the technical details that deliver on the overall product and corporate strategy. We need a detail-oriented integrator who will actively listen for problems and then accelerate the team towards solving them. 

The ideal candidate will have at least 6-10 years of work experience including 5 years’ experience in an agile software product management environment. The preferred candidate will have begun as an analyst or engineer evolving to a Product owner or product manager and be comfortable working in a fast-paced setting. To be successful in the role, this individual must be able to distill highly technical concepts into concise business-oriented details, have an entrepreneurial mindset and possess a keen ability to work effectively in ambiguity with little supervision.

Duties & Responsibilities:

• Work with existing and new 3rd party integration partners to add and evolve their integrations into RedShelf. 
•  Own various aspects of the product development lifecycle, including but not limited to, gathering and distilling product feature needs/requirements into Epics, Features & Stories for timely and consistent estimation and delivery. 
• Read and distill requirement information from API docs sourced from platforms, payment processors, and other 3rd party integration partners. 
• Develop an intimate knowledge of the RedShelf products and the customer segments they serve. 
• Aid leadership in quantifying the business value of feature development efforts (whether customer, operational, or strategic) related to RedShelf’s key business initiatives, and ultimately, the work this position’s technology team will execute on. 
• Assist in shaping the customer experience (CX) / developer experience of new features and functionality in partnership with the experience design group. 
• Must be able to evangelize the value of your products and communicate the current/future roadmap to internal and external audiences. 
• Will work under the direction of a Director of Product to create a plan/vision for all 3rd party API integrations with RedShelf and establish and maintain the product roadmap. 
• Partners closely with the Director of Engineering and others to ensure alignment to the product objectives and clarity of delivery timelines that inform market delivery dates. 
• Comfortable working in ambiguous conditions and able to act with precision and efficiency. 
• Provide necessary Level 3 product support for applicable production capabilities. 
• Owns the product / feature release communication, both internally and externally. 
• Excellent communication, team building, planning, and organization skills. 
• Excel at coordinating multiple projects/ development efforts at one time 
• Ability to define and translate a vision into detailed and actionable plans 

Requirements: 

• Minimum of 6-10 years’ experience in a fast-paced technology driven organization (preferably in a SaaS environment) 
• 5+ years’ experience working directly with Agile software engineering teams to build software or integration frameworks as an Analyst, Product Owner or Product Manager. 
• At least 3 years in a formal product management role is required. 
• Affinity for reading API docs and other technical documentation to set concise direction for system to system integrations including platforms, digital payment processors and other 3rd parties. 
• Near code level technical proficiency with modern APIs and related technology including doc tools such as Swagger and testing tools like Postman 
• Strong understanding of RESTful implementations using JSON and XML formats 
• Keen ability to distill highly technical concepts into easily digestible forms for a non-technical audience.
• An entrepreneurial spirit and excited to work on complex problems at scale 
• Motivated by finding ways to use process to produce results (not as an end unto itself) 
• An affinity towards workflow automation and seamless data exchanges. 
• Ability to work autonomously with a balanced team approach; you don't need to wait for direction but know when buy-in is critical. 
• Ability to work remotely in a collaborative team structure to make an impact in a highly visible role. 
• Strategic experience with API clients and integrators in strongly preferred. 
• The ability to make quick decisions to solve complex technical and operational challenges 
• Proficient in Excel, PowerPoint, Word, or Google-based equivalents. 
• Bachelor’s Degree in a technical related field or equivalent experience. 
• Helpful, but not required, is a general understanding of Python and Javascript. 
• Helpful, but not required, is a general understanding of microservices architecture and AWS Lambda. 

Other Desirable Skills/Experience: 

• Product Management Certification is highly preferred (e.g. 280 Group, Pragmatic Institute, or others)
• Knowledge and appreciation of the advances in higher educational software, course materials, and digital publishing or content publication/syndication. 

Why RedShelf? 

RedShelf prides itself on maintaining an informal but fast-moving, hard-working, entrepreneurial culture. Our team members are smart, innovative, and passionate about improving education through digital technology. 

We offer the best of both worlds: the energy and opportunity of a rapidly growing organization, coupled with the stability of an extensive client base, strong financial backing, and proven track record of success. In addition to a forward-thinking environment with ample opportunity for professional and personal growth, our team members enjoy competitive compensation and benefit packages, including company stock options. 

RedShelf is an Equal Opportunity Employer. Women, people of color, individuals with a disability, veterans, and others who would enrich the diversity of RedShelf are encouraged to apply.