Product Manager
Responsibilities
- Orchestrate Product Development processes using Agile software development methodologies
- Develop and communicate strategic vision for your product with key stakeholders
- Develop a deep understanding of user profiles and client needs to design technical solutions to business problems
- Become an expert in your product area and use that expertise to support sales and other team members
- Develop knowledge in all areas of the Fusion Framework System and related products, and how they enable client organizations to build resiliency
- Develop expertise in the Salesforce.com Lightning Platform declarative ("point-and-click") development tools (authoring code is not required)
- Work toward completion of Salesforce.com "App Builder" certification within 12-18 months of hire (http://certification.salesforce.com/appbuilder)
- Develop a detailed knowledge of common practices and terminology in operational resilience, business continuity, disaster recovery, and risk management
- Create and manage Knowledge Base content, such as feature articles, demo videos, how-to, and tip sheets
- Lead product/feature pilot and beta projects with customers
Knowledge, Skills, and Abilities
- Bachelor's degree in Information Systems, Computer Science or related discipline or 2-5 years of experience in technology product or project management / development in lieu of degree
- 3+ years of relevant professional experience (product management role, technical support, or product specialist in B2B or enterprise software company, business continuity, risk management or compliance)
- Consistent and effective leadership attributes
- Tech Savvy and Technologically Curious. You enjoy playing with and learning new platforms and environments
- Strong quantitative skills
- Ability to lead others and evangelize your ideas, especially in situations when you may not have formal authority
- Agile Methodology certification a plus
- Salesforce.com or Lightning experience or certification is highly desired but not required
- Working knowledge of the following concepts: relational databases, agile development, security/access control, and cloud computing
- Familiarity with API-based integration patterns and considerations
- Ability to develop and communicate a strategic vision for a product or company
- Strong writing skills, ability to create technical product documentation and instructional materials
- Ability to be a self-starter; demonstrating the ability to work independently and collaborate with multiple teams
- Passionate about working in a small team and fast-moving entrepreneurial environment