Reverb
We're on a mission to make the world more musical.
Chicago, IL

Senior Director of Product at Reverb

| Chicago
Sorry, this job was removed at 11:11 a.m. (CST) on Monday, October 26, 2020
Find out who's hiring in Chicago.
See all Product jobs in Chicago
Company Description

Reverb is a leading online marketplace for buying and selling new, used, and vintage musical instruments. Since launching in 2013, Reverb has grown into a vibrant community of buyers and sellers all over the world. By focusing on inspiring content, price transparency, musician-focused eCommerce tools, a music-savvy customer service team, and more, Reverb has built an online destination where the global music community can connect over the perfect piece of music gear. In 2019 Reverb was acquired by Etsy. With the added support of one of the largest online marketplaces, we are on a path to becoming the go-to site for musicians everywhere.


Our core belief is that music makes the world a better place. Through Reverb Gives, a portion of every sale provides students, teachers, and leaders of music programs across the world with instruments they need. 

Job Description

The Senior Director of Product's primary responsibilities include: developing the overall product strategy and prioritizing focus areas for your team; ensuring the successful execution of key product initiatives and being accountable for primary product metrics; hiring and continuously developing a team of outstanding product managers and strengthening our PM discipline; and communicating plans and performance to the executive team, key stakeholders, and the company.

The strategy piece requires:

  • understanding the company’s major initiatives, constraints, and business performance to inform the product direction you create;
  • providing direction for product teams and supporting the development of clear, effective product plans;
  • guiding the product team to achieve top-level sales and revenue growth targets by driving forward significant improvements to our buyers’ and sellers’ experiences


This position leads all aspects of the work of 5-7 product managers and enables them to make great decisions and deliver high impact work. You will:

  • develop performance indicators to guide teams and hold them accountable for those metrics
  • prioritize effectively and quickly makes changes as needed
  • ensure the most important problems are given the attention they need,
  • and partner with Engineering and Design leadership to build effective development processes and agile practices that work for our teams.


As the functional leader and manager for all product managers, this role:

  • ensures strong leadership and places strategic problem solvers in key areas
  • gives teams context and guidance while encouraging a culture of empowered product teams
  • supports and demonstrates great data-based decision making
  • encourages strong cross-functional collaboration, and
  • enables reports to learn and grow their careers as product leaders.

Communication is key. We look to this role to effectively share the why behind your strategy and decisions, build support for important bodies of work with people of all levels and roles, and understand stakeholders’ needs and consider how products can support them.
 

Qualifications

We're looking for someone with at least 10 years' experience in product-oriented roles (e.g. product manager, engineer, designer, etc.), at least 3 years being directly accountable for developing and executing the strategy for one or more major products, and 2+ years' experience managing a team of highly skilled, productive direct reports. We seek someone who is very strong analytically who is comfortable with SQL and BI tools, able to independently do many analyses and interpret a wide range of data and business inputs to inform decisions.

It's all about collaboration at Reverb. This role partners with engineering leadership and other peers to build support for major initiatives across the organization. We need deep experience working with engineers to deliver great products, and a solid understanding of software and how it works.

Reverb is very customer oriented. This role requires a strong familiarity with UX research and product design and how they contribute to product decision making.

To be successful in this role, we require outstanding communication abilities and a consistent track record of building relationships, establishing connections, motivating, and listening to executives, peers, team members, and customers alike.
Given the nature of our business, familiarity with e-commerce, marketplaces, and/or the music industry are significant pluses!

About our compensation and benefits
Reverb offers compensation packages that include base, bonus, and equity in the form of Etsy restricted stock units. Some of our key benefits include:

  • 100% paid medical, dental, and vision coverage for employees and their eligible dependents (you read it right: no premiums!)
  • Life, AD&D, and supplemental long-and short-term disability insurance
  • A matching 401(k)
  • A flexible take it as you need it PTO policy
  • 12 weeks of gender-neutral parental leave for the birth or adoption of a child
  • Up to $7,500 reimbursement of adoption-related expenses
  • Ways to give back to you community through a charitable contribution match and volunteer time off

Additional Information

At Reverb, we believe that a diverse, equitable and inclusive workplace makes us a more relevant, more competitive, and more resilient company. We welcome people from all backgrounds, ethnicities, cultures, and experiences. Reverb is an equal opportunity employer. We do not discriminate on the basis of race, color, ancestry, religion, national origin, sexual orientation, age, citizenship, marital or family status, disability, gender identity or expression, veteran status, or any other legally protected status. We will ensure that individuals with disabilities are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. 

#LI-DNI

See More
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.

Where we are

Open workspace located in the heart of the charming Roscoe Village neighborhood, conveniently located near the Paulina Brown Line.

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • GolangLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RubyLanguages
    • SqlLanguages
    • SwiftLanguages
    • ReactLanguages
    • ReactLibraries
    • ReduxLibraries
    • Ruby on RailsFrameworks
    • PostgreSQLDatabases
    • RedisDatabases
    • ElasticsearchDatabases
    • RedshiftDatabases
    • Google AnalyticsAnalytics
    • AmplitudeAnalytics
    • LookerAnalytics
    • DatadogAnalytics
    • ChartioAnalytics
    • FigmaDesign
    • TrelloManagement
    • JIRAManagement
    • In House/CustomCMS
    • BrazeEmail
Previous
Next

What are Reverb Perks + Benefits

Reverb Benefits Overview

Beyond free lunches and ping pong tables, we love working at Reverb because we’re making an impact. We’re working to make the world more musical—both through our platform and by giving a portion of our proceeds to youth music education programs across the globe through Reverb Gives.

Culture
Volunteer in local community
Reverb Serves gives employees the opportunity to volunteer with local organizations, such as Notes for Notes—a nonprofit that runs a recording studio inside the local Boys & Girls Club.
Partners with Nonprofits
Through Reverb Gives, a portion of every purchase made on Reverb helps youth music education programs get the musical instruments they need to make music.
Friends outside of work
Eat lunch together
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Someone's primary function is managing the company’s diversity and inclusion initiatives
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Reverb pays 100% of monthly premiums for you & eligible dependents. Your spouse or domestic partner, children/stepchildren (up to 26), & disabled children in your guardianship of any age are covered.
Vision Benefits
Reverb pays 100% of monthly premiums for you & eligible dependents. Your spouse or domestic partner, children/stepchildren (up to 26), & disabled children in your guardianship of any age are covered.
Health Insurance Benefits
Reverb pays 100% of monthly premiums for you & eligible dependents. Your spouse or domestic partner, children/stepchildren (up to 26), & disabled children in your guardianship of any age are covered.
Life Insurance
Wellness Programs
Team workouts
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Child Care Benefits
Reverb sponsors the [email protected] benefit, a family care service that can help you find caregivers for your whole family, including your child, parents/grandparents and/or pet.
Generous Parental Leave
We provide 12 weeks for the birth or adoption of a child.
Flexible Work Schedule
Remote Work Program
Adoption Assistance
Vacation & Time Off Benefits
Generous PTO
Reverb offers a flexible PTO policy with no set minimum or maximum.
Paid Volunteer Time
Employees receive 40 hours per year (10 hours/quarter) of paid volunteer time.
Sabbatical
Eligible employees get 4 weeks of paid sabbatical for every 5 years of service..
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Reverb provides Commuter Transit & Parking benefits through Wageworks. This program allows you to set aside pre-tax dollars for eligible commuting expenses.
Company Outings
Reverb’s holiday party is hosted at a local music venue, where dozens of bands comprised of various employees take the stage to perform everything from the Beastie Boys and Britney Spears to The Who
Stocked Kitchen
Reverb has a number of snack bars, coffee stations, and espresso makers throughout the office. There's also a fridge in the kitchen that gets stocked with La Croix (and Cold Brew in the summer months)
Some Meals Provided
Employees enjoy lunch from local restaurants via Fooda at least twice per month.
Happy Hours
Perform with your co-workers, learn how to play, or be your teammates’ biggest fan at monthly music-filled happy hours.
Parking
Employees can enjoy free street parking near the office. We also work with the local alderman to provide employees with parking passes during the Cubs baseball season to make parking a breeze!
Recreational Clubs
Reverb has sponsored office sports leagues in the past including: Bowling, Softball, Kickball and more!
Fitness Subsidies
Gympass offers benefit-eligible employees (and up to 5 family members) unlimited access to thousands of fitness venues, featuring over 800 different activities at up to an 80% discount.
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Grow professionally and personally through REV Talks, our regular workshops featuring topics ranging from meditation and healthy eating to “DJing 101.”
Promote from within
Mentorship program
Reverb Amplified is our cross-department mentorship program that allows you to get or give career advice, leadership coaching, and more.
Online course subscriptions available
There are no jobs right now, but check back soon as we update jobs daily.
Create a job alert for Reverb and we will email you as soon as jobs are posted here.