Discover
We power a network that helps people achieve a brighter financial future.
Riverwoods, IL
Remote

Senior Principal Product Owner - Jira at Discover

| Chicago | Remote
Sorry, this job was removed at 11:15 a.m. (CST) on Wednesday, February 9, 2022
Find out who's hiring in Chicago.
See all Product jobs in Chicago
Apply Now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.

Discover. A brighter future.

With us, you’ll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it — we want you to grow and make a difference at one of the world's leading digital banking and payments companies. We value what makes you unique so that you have an opportunity to shine.

Come build your future, while being the reason millions of people find a brighter financial future with Discover.

Job Description 

Discover is looking for a Senior Technical Product Owner –to help drive the execution of the application development management tool, Jira needed to support operationally stable, world class platform for the enabling application development across the enterprise within Discover.

Anchored by our Discover Values, we are focused on open collaboration, teamwork, and innovation are highly valued. We align our work through agile practices and tenets, and leverage diverse backgrounds across our team members to create the best possible products for the company. Ensures an outcome for a product is delivered that meets the requests from stakeholders and customers. This requires a fundamental understanding of the business and its constraints (financial, marketing, compliance, legal, service, the customer environment, the technical capabilities, the user experience, etc.) in order to provide a solution that satisfies all stakeholders and customers 

This product owner will lead the execution and delivery of capabilities across Jira application platform. In this role, you will work directly with consumers of the platform to understand the current pain points, gaps and work with product owners and consumers to establish product roadmap and drive execution.

In this role you will:

  • Work closely with consumers of the platform, Engineers and Sr Leadership in leading the execution of Discover’s application development work management capabilities, processes, and priorities
  • Drive the vision, roadmap, strategy and execution for all the suite of products that supports the platform.
  • Be accountable for overall operational aspects, platform stability and availability.
  • Drive the execution and delivery aspects of the platform by collaborating with the scrum master and the teams.

A successful candidate in this role will have strong experience with product ownership in a highly technical environment. This position also needs strong influencing skills and be a great active listener.

Other things you’ll need to be successful:

  • Empathy for our customer’s journey and needs
  • Demonstrated record of success launching successful features (preferably at enterprise level).
  • Sufficient technical knowledge to understand what is possible to inform key product design decisions.
  • Demonstrated ability to create
  • Ability to break features down to executable stories for team execution
  • Understand and drive value of Infrastructure as Code and automation principles through the team
  • Ability to lead without authority.
  • Comfortable with dynamic, fast paced environment with shifting priorities and ownership.
  • Experience creating and delivering services in a continuous integration and deployment environment
  • Experience in working with dev ops or self-service engineering teams to deploy code in production
  • Clear & concise written and oral communication skills, excellent interpersonal skills, self-starter, passionate and collaborative.
  • Interacts and collaborates with stakeholders on key product considerations and aligns with product vision, features and roadmap. Leverages customer insights, feedback, financials, compliance and risk data to define product features and roadmap in partnership with other SMEs. 
  • Establish Key Performance Indicators (KPIs) and Objects and Key Results (OKRs) for the product team and ensure alignment with senior leadership (e.g., SPO, Dir, etc.). Creates and/or maintains key product documentation (e.g., customer journey map, technical specs, process mapping, etc.). Identifies and defines key non-functional requirements (e.g., security, availability, performance, etc.) to achieve necessary product metrics. Owns definition of Minimum Viable Product (MVP) and features/user stories for delivery product roadmap; in-line with the Objectives and Key Results (OKRs) of the greater product vision outlined by SPO and/or Business Director is the final decision maker for product scope 
  • Builds product backlog, prioritize its items to achieve Objectives and Key Results (OKRs) and continuously keep it up to date. Holds meetings with the product team to continuously update product backlog. Ensures product features and processes align with applicable Discover compliance and risk management standards. Ensures product adheres to the highest quality standards, including releasing security patches not linked to customers. 
  • Defines functional and non-functional product requirements; ensure completeness; integral and consistent; source of requirements for product team. Creates and validate user story acceptance criteria. Defines and ensures appropriate testing frameworks for product features (e.g., market testing, functional performance, etc.) Works with Data stewards in their respective LOBs to ensure required Data quality controls are identified and implemented. Inspect and evaluate product progress through each iteration. 
  • Partners with business technology to create technical features that are required to continuously optimize system components and underline infrastructure maintenance. 
  • Builds a culture of accountability and ownership by empowering the product team to make decisions as close to the work as possible. Manage dependencies with other team's functions while identifying, building, and managing strategic partnership across different product teams. 

Qualifications You’ll Need

The Basics

  • Bachelor's degree in Information Technology or related filed
  • 4+ years of experience in Product Owner, Product Manager, Technology Product or Team Leadership or related field

Bonus Points If You Have

  • 6+ years of experience as product owner, business analyst, customer service and relationships, IT, or related field
  • Prior experience in successfully implementing Jira in large organizations that leverage Agile and SaFe approaches
  • SaFe
  • establishing technical roadmaps, strategy and vision for technical products and platforms.
  • Experience in leading delivery on broad enterprise initiatives, demonstrating knowledge of how to get things done in a large organization
  • Excellent communication skills across wide range of business and technology audiences
  • Ability to creatively overcome impediments and coach the team on continuous improvements.
  • 6+ years of working with Jira preferred
  • Experience with Kubernetes/Openshift is a plus.
  • Basic understanding and experience of key technologies to be leveraged by the team including Java applications, CI/CD technologies, Ansible, terraform
  • Understanding of observability and how to achieve reliability in a service.
  • Act as a strong consumer advocate and promote strong partnership between Application Development and Platform teams to improve the adoption of the platform within the enterprise.

#LI-MF1 #Remote #BI-Remote

What are you waiting for? Apply today!

The same way we treat our employees is how we treat all applicants – with respect. Discover Financial Services is an equal opportunity employer (EEO is the law). We thrive on diversity & inclusion. You will be treated fairly throughout our recruiting process and without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status in consideration for a career at Discover.

See More
Apply Now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.

Where we are

We're headquartered in the northwest suburbs of Chicago and have a downtown Chicago office known as “The 606.”

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • AWS (Amazon Web Services)Languages
    • JavaLanguages
    • JavascriptLanguages
    • PerlLanguages
    • PHPLanguages
    • PythonLanguages
    • RLanguages
    • RubyLanguages
    • ScalaLanguages
    • SqlLanguages
    • Neo4jLanguages
    • ReactLibraries
    • ReduxLibraries
    • AngularJSFrameworks
    • HadoopFrameworks
    • Node.jsFrameworks
    • SparkFrameworks
    • SpringFrameworks
    • Amazon Web ServicesFrameworks
    • AnsibleFrameworks
    • AWS PortfolioFrameworks
    • BlockchainFrameworks
    • ChefFrameworks
    • CloudFoundryFrameworks
    • DockerFrameworks
    • Google Cloud PlatformFrameworks
    • KubernetesFrameworks
    • Lambda ArchitectureFrameworks
    • OpenAPIFrameworks
    • OpenShiftFrameworks
    • CassandraDatabases
    • HiveDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • OracleDatabases
    • TeradataDatabases
    • ServerlessDatabases
    • TerraformDatabases
    • Google AnalyticsAnalytics
    • SparkAnalytics
    • H20Analytics
    • Machine Learning Analytics
    • Natural Language Processing Analytics
    • Programmable BotsAnalytics
    • AxureDesign
    • FigmaDesign
    • IllustratorDesign
    • InVisionDesign
    • MiroDesign
    • PhotoshopDesign
    • SketchDesign
    • AgileManagement
    • SafeManagement
    • LeanManagement
    • Continuous Delivery Management
    • DevSecOpsManagement
    • Reactive ProgrammingManagement
    • Site Reliability EngineeringManagement
    • SalesforceCRM

What are Discover Perks + Benefits

Discover Benefits Overview

Start enjoying great benefits Day 1 — We support you with the same dedication we bring to all of our customers. Our comprehensive benefits package features first-class insurance, financial planning support and excellent perks designed to help you reach your goals and live a rich, healthy life.

Check out more of our amazing employee benefits at mydiscoverbenefits.com

Culture
Volunteer in local community
Discover’s business is built on helping people, and we invest in the community (Blessing Backpacks, Boys & Girls Clubs, Big Brothers/Sisters) to demonstrate our commitment to a brighter future.
Partners with Nonprofits
Friends outside of work
Intracompany committees
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity manifesto
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
You can open a separate Health Care FSA (HCFSA) and contribute up to $2,650 tax-free from your paycheck to reimburse yourself for eligible out-of-pocket expenses.
Disability Insurance
Employees receive Short-Term Disability Insurance at no cost.
Dental Benefits
Discover offers two dental plan options — Standard and Premier — both are administered by MetLife.
Vision Benefits
Discover offers two vision plan options — Standard and Premier through VSP.
Health Insurance Benefits
Discover offers a variety of medical plans for you and eligible family members, so that you can choose the benefit plan that suits your needs.
Life Insurance
As a Discover employee, you receive Basic Life Insurance of one times your HWEE (up to $500,000) at no cost to you.
Pet Insurance
Purchase medical coverage at a discounted rate for your beloved family pet. The more pets you insure, the greater the discount.
Wellness Programs
Help balance your work and personal life with a wide variety of free and discounted resource and referral services including family and relationship counseling and financial guidance.
Onsite Gym
Discover has fitness centers and Weight Watchers® programs at all five major locations.
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
You may elect to contribute 1% to 30% of your eligible base salary, commissions and bonus on a pre-tax basis, up to IRS limits every year.
401(K) Matching
Discover matches up to 6% of the pre-tax contributions you make to the 401(k) Plan.
Employee Stock Purchase Plan
The ESPP provides eligible employees with an opportunity to purchase shares of Discover common stock through payroll deductions at a 5% discount.
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Adoption Assistance
Discover helps eligible employees and their families with the costs of adoption by reimbursing certain expenses.
Company sponsored family events
Vacation & Time Off Benefits
Generous PTO
Discover has a Paid Time Off of 4 to 5 Weeks of paid time per year.
Paid Volunteer Time
Paid Holidays
Discover provides 7 paid holidays.
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
When you enroll in the Commuter Benefits Program at WageWorks, you’ll save on taxes on mass-transit passes, parking and other eligible expenses.
Company Outings
Game Room
Parking
Recreational Clubs
Relocation Assistance
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Discover provides tuition reimbursement and a full-ride bachelor's degree program for select online degree programs.
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Continuing Education stipend
Time allotted for learning
Online course subscriptions available
Customized development tracks

An Insider's view of Discover

What’s the vibe like in the office?

The cool thing about working at Discover is the wonderful collaborative environment we have and all the smart, talented and fun people we work with every day to continuously work on innovations.

Hiba

AWS Cloud Engineer

What does your typical day look like?

I enjoy working at Discover because I get to work with and collaborate with talented people who are passionate about what they do, and together we get to help others. We work constructively and cross-functionally to provide the best and newest products for our users and provide exceptional support for our customers!

Mandy

Project Manager, Advanced Analytics Platform

How does the company support your career growth?

There are two reasons I enjoy working at Discover. First, I enjoy the challenging and meaningful work. Second, my career path at Discover is mine to shape. My managers have supported me when I wanted to learn more and move within the company.

George

Senior Manager, Software Engineering

What is your vision for the company?

My vision of the company is that we create rewarding experiences in lives of our customers every day through analytics.

Kumar

SVP, CDO Advanced Analytics Platforms

What’s the vibe like in the office?

I love working at Discover because of how the company invests in its people and innovation. The environment is encouraging and the smart people around you makes it an amazing experience every day!

Brent

Director, Digital Analytics

More Jobs at Discover