Senior Product Manager
At Vivid Seats, you won't ever be a sub or sitting on the bench — we'll give you the opportunity to carry the rock or grab the mic starting day one.
If you enjoy continually looking for ways to make an impact on your team, organization, and industry, we’d like to hear from you.
Our ideal candidate is innovative, flexible, on-your-feet problem solver who has a track record of successful execution. You are comfortable working in a fast-paced environment, gathering consensus on key decisions, and managing competing priorities. Most importantly, you are an exceptional communicator, able to speak the languages of end-users, management, design, and development to deliver outstanding results.
Primary responsibilities:
- You will have end-to-end product ownership of multiple product lines, responsible for setting the strategy, researching and deeply understanding customer needs, defining and prioritizing the roadmap, and delivering the product to market
- Partner with multiple stakeholders to understand requirements, tradeoffs of different project scopes and implementations
- Conduct industry research and competitive analysis to stay ahead of industry trends, product & technology developments, and consumer demand
- Write clear user stories for a project as part of an agile delivery team
- Verify stories are implemented as intended, record bugs, and assist the development team in driving resolution
- Perform regression and usability tests across multiple platforms (Web, Mobile, Tablet)
- Analyze user data and feedback to measure the effectiveness and competitiveness of the product
- You will work across the organization (including customer support, sales, accounting, vendor relationship, proprietary tools etc.) to bring new features to market, manage them over time, and deliver business results while communicating and influencing effectively
- Raise relevant issues to Director of Product and stakeholders throughout delivery
Desired Skills and Experience:
- 5+ years prior experience in Product Management
- 3+ years experience in a technical or analytical position
- Bachelor’s degree in science, technology, engineering, or related field, preferred
- Experience with web and mobile technologies and products required
- Experience in an Agile environment
- Must be able to take creative approaches to solving challenging problems
- Must work well in a results-oriented environment as well as independently
- Demonstrate ability to interact in a team environment
- Excellent project management skills with proven ability to multi-task
- Must be able to learn new technologies with enthusiasm and a high degree of efficiency
What We Offer: Vivid Seats offers competitive compensation levels, substantial individual and team-based bonus opportunities, aggressive promotion timelines, and a variety of workplace perks. Specifically, staff has access to discounted event tickets, frequent in-office catered meals, monthly happy hours, team outings, free in-building gym memberships, subsidized healthy meal and snack programs, and summer sports leagues. Standard benefits are also offered including medical/dental/vision/life insurance, paid maternity and paternity leave, 401(k) plan with employer match, flexible hours and paid time off, and transit plan discounts.
Vivid Seats is an equal opportunity employer. Vivid Seats prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, national origin, age, disability or genetic information.