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Senior Product Manager

| Chicago

ReviewTrackers is the rapidly-growing customer feedback platform trusted by tens of thousands of businesses. Using data, insights and technology, we partner with brands to ensure customer success. We have created an environment where employees can learn, grow and do the best work of their careers. We are seeking motivated individuals who wish to learn new things, contribute great things, and be the best version of themselves. As a Senior Product Manager, you will help drive the vision and execution of the ReviewTrackers product offerings. You will leverage large amounts of disparate datasets, user research, customer interviewing, and rapid testing of ideas to build new and enhance existing features. You understand how to leverage people, process and tools to build and launch products. You have a strong Agile product management background and experience navigating the software development lifecycle, and are ruthless about scope creep and priorities. This position will report directly to the VP of Product.

What you will contribute:

  • Figure out what our customers need - customer interviews, surveys, analyze their behavior and incorporate ideas from competition.
  • Create and maintain the product backlog - Work with the team to define, groom, and execute epics & features that drive the most enterprise value 
  • Communicate & coordinate - Work with designers, engineers, and cross-functional stakeholders to ensure features, epics and releases are well communicated, understood, and adopted by our customers.


What you have:

  • 4+ years of progressive experience in Web/SaaS product management
  • Data-driven approach to scope and priority management
  • Nerd out with your exceptional communication & organization skills
  • Working knowledge of SQL, Excel-based analytics
  • Working knowledge of PivotalTracker, Trello or equivalent project-management software
  • Team mentality to do whats best for the product and our customers
  • Comfortable making decisions without complete information
  • Be open and flexible to jump in wherever help is needed
  • Authorization to work in the U.S


Awesome Perks and Benefits at ReviewTrackers!

  • 100% company paid premiums for health, dental, vision, life, short-term disability, and long-term disability insurance
  • Blue Cross Blue Shield healthcare benefits available for both individuals and families
  • Company sponsored 401k match 
  • Company stock options 
  • FSA 
  • Pre-tax transit benefits 
  • Flexible PTO policy
  • Unlimited opportunity for career growth, learning and company impact
  • Monthly lunch and learns on industry events, product releases, personal finance, buying a home, public speaking and everything in between
  • Take your coworker to lunch on us once a month 
  • Company Kindle with unlimited books of your choosing
  • Stocked kitchen with drinks and snacks
Read Full Job Description

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • GolangLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RubyLanguages
    • ReactLibraries
    • ReduxLibraries
    • React NativeLibraries
    • Node.jsFrameworks
    • PostgreSQLDatabases
    • Google AnalyticsAnalytics
    • MixpanelAnalytics
    • OptimizelyAnalytics
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • Pivotal TrackerManagement
    • TrelloManagement
    • WordpressCMS
    • SalesforceCRM
    • IntercomEmail
    • SendGridEmail
    • FullContactLead Gen
    • MarketoLead Gen

Location

River North neighborhood with a short walk to dozens of lunch spots and a short jaunt to the CTA Blue, Brown and Red lines and multiple bus lines.

An Insider's view of ReviewTrackers

What are some social events your company does?

From weekly happy hours to monthly lunch-n-learns, we give our employees plenty of time to connect with their coworkers. In addition to our internal events, our employees enjoy social events like music in the park, boat trips, and BBQs on our founder's roof. ReviewTrackers encourages employees to have fun in and out of the office.

Jessica Olinger

Office Manager

How do you collaborate with other teams in the company?

I work across the sales, product and customer success teams each day. From supporting our customers, to sharing insights and feedback with product to ensuring a smooth on-boarding from sales. With an open line of communication, we have solved problems before they've even come to fruition.

Stacey O’Dekirk

Customer Success Manager

How does the company support your career growth?

Being a goal oriented company, when we meet our goals, we are rewarded. I started at ReviewTrackers as a Sales Development Representative and was very vocal about moving up through the sales organization. After exceeding my goals, I was promoted to the inbound team and then to an outbound account executive. I am excited to see what's next.

Andres Ramirez

Account Executive

How do you make yourself accessible to the rest of the team?

As the CEO and Founder of the company, I make it a goal to have lunch with members of the ReviewTrackers team every week. I enjoy getting to know everyone better and learn what drives them. These casual lunches make me more accessible to the rest of the team while allowing them to get to know me on a more personal level as well.

Chris Campbell

CEO

What makes someone successful on your team?

Our team is successful because we seize the day, we are scrappy, we set each other up for success, we honor our commitments, and we ask 'what if'. Living our values every single day.

Sam Bourjaily

Corporate Recruiter

What are ReviewTrackers Perks + Benefits

ReviewTrackers Benefits Overview

100% company paid premiums for health, dental, vision, life, short-term disability, and long-term disability insurance
Blue Cross Blue Shield healthcare benefits available for both individuals and families
Company sponsored 401k match
Company stock options
FSA
Pre-tax transit benefits
Flexible PTO policy
Unlimited opportunity for career growth, learning and company impact
Monthly lunch and learns on industry events, product releases, personal finance, buying a home, public speaking and everything in between
Take your coworker to lunch on us once a month
Company Kindle with unlimited books of your choosing
Stocked kitchen with drinks and snacks

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Vacation & Time Off Benefits
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Pet Friendly
Fitness Subsidies
We have discounts at a number of gyms around the River North area.
Professional Development Benefits
Job Training & Conferences
Diversity Program

Additional Perks + Benefits

- Free lunch with coworkers to learn and share from one another.
- Unlimited free books on Kindle for professional and personal development.
- Regularly hosted Lunch ’n Learns.

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