SVP of Product

| Chicago | Remote
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Our Value Proposition:

Clearcover is a venture-backed technology start-up disrupting the trillion dollar legacy insurance market. We’ve focused on building products that create confident, happy customers - and we’re flourishing. We believe in putting our people first, paying them well and working together to solve tough problems. If you’d like a high-growth opportunity with an award-winning company, let’s chat.

What is the SVP of Product?
We are looking for a SVP of Product to help drive Clearcover’s continuous improvement of our customer acquisition experiences. We need someone with a practical knowledge of product activation, engagement, and retention strategies. You will work directly with product leadership and other functional leaders of the organization to drive product ideation and roadmap development. We are looking for a natural problem solver who puts the consumer front and center, can work amidst ambiguity, and be willing (and able) to roll up your sleeves to get the job done. 

This is an excellent opportunity to drive key decisions and work at the intersection of marketing, technology, underwriting, and customer experiences to build world-class insurance products. We promise this is the most fun you’ll have in your career and also the hardest thing you’ll do.

What will you do?

  • You will work with product leadership to drive product expansion, strategy, roadmap and backlog prioritization.
  • You will own KPI development for your products, including monitoring of qualitative and quantitative user feedback to help drive product decisions, improvements, and growth.  
  • You will partner with other leaders from Growth, Marketing, Underwriting, Product Design and Engineering to identify business opportunities that will improve our customer acquisition strategies to achieve a positive LTV at a desired CAC. 
  • You will drive hypothesis and data driven experimentation with the goal of improving conversion and reducing CAC across all of our channels. 
  • If/When needed, you will write user stories, facilitate grooming and planning sessions, and UAT product deliverables. 
  • You will provide hands-on leadership to Product Managers that report to you.
  • You will work with the product leadership team to build and drive a strong product culture that understands the importance of continuous improvement and learning.

What are our must haves?

  • You have a proven track record of building products that put the consumer front and center. You have 8+ years of experience working in product management and product strategy, with a focus on consumer-facing products (D2C and B2C). You have demonstrated a history of building game changing activation strategies that have helped to lift key company KPIs.
  • You have a depth of knowledge and experience with acquisition product experiences regardless of the consumer type and channel. You have a proven track record of building products that activate, engage and retain customers at a positive LTV. 
  • You understand data . You have a proven track record in using qualitative and quantitative data to drive and back-up product decisions. You’re fluent with defining and tracking product metrics of success.
  • You have a proven track record of driving hypothesis and data driven experimentation (A/B and multivariate testing). You have experience in managing and curating a backlog of experiment ideas that are evaluated based off of impact and supported by data. 
  • You’re a great executer. You have a proven track record of successfully leading the concept creation, discovery, and delivery of a given product and product increment. You value iteration and rapid delivery. You have an obsessive attention to detail even when having to juggle multiple projects at a time.
  • You’re hands-on and a self-starter. You’re able and have the willingness to roll up your sleeves and drive initiatives with little oversight. You have a general manager/owner mentality. 
  • You have people and team building skills. You have a proven track record of building product teams that foster and nurture a passion for building the best user experience possible. You can demonstrate a history of leading, managing, and mentoring multiple product managers. You have the ability to manage up -- leverage functional leaders and other senior leadership to help achieve goals and deliver on product roadmap. 
  • You have great communication and relationship skills. You’re able to communicate effectively, both internally and externally, and can navigate complex relationships to get the job done. 

What are our nice-to-haves?

MBA candidates are preferred, but not necessary.


But wait, there’s more:

As a people-first company, your health and well-being is a priority at Clearcover. While we do offer medical (and cover the vast majority of the premium), dental, vision (and cover 100% of those premiums) and 401K (we contribute 3% even if you contribute nothing), we’ve curated a stack of perks and benefits that stretch beyond the expected. With over half of our employees remote to the Chicago HQ office, we paved the way for flexible work locations and continue to offer this flexibility. Our people also have access to unlimited vacation, monthly mental health workshops, discounted gym memberships, equity in the company and an annual bonus program. Plus, if Clearcover is available in your state, you could have access to an employee discount on auto-insurance! Excited to learn more? Complete the application below!

Clearcover is an Equal Opportunity Employer (EOE) that welcomes and encourages all applicants to apply regardless of age, race, color, religion, sex, sexual orientation, gender identify and/or expression, national origin, disability, veteran status, marital or parental status, ancestry, citizenship status, pregnancy or other reasons prohibited by law.

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Technology we use

  • Engineering
    • KotlinLanguages
    • PythonLanguages
    • RubyLanguages
    • ScalaLanguages
    • ReactLibraries
    • Ruby on RailsFrameworks
    • PostgreSQLDatabases
    • SnowflakeDatabases

Location

33 W Monroe, Chicago, IL 60603

An Insider's view of Clearcover

How does your team reward individual success?

We celebrate "wins" on Fridays with the entire company where we celebrate the success of the week with the rest of the organization, it is a fun and casual way to be recognized by peers. However, I also find a moment to individually recognize my team during our weekly touch bases for something specific that they accomplished.

Rosyln

Head of Agency Distribution

What makes someone successful on your team?

People who are successful on the Customer Experience team communicate with empathy, love solving problems for our customers, continually look for ways to work smarter, and thrive in the face of challenge.

Heidi

Head of Customer Experience

What are Clearcover Perks + Benefits

Clearcover Benefits Overview

Clearcover offers a comprehensive benefits package along with a number of perks in an effort to support our employees and their families. We work to align our perks with our core values and empower our employees to balance work and their personal lives.

Culture
Volunteer in local community
Intracompany committees
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Pair programming
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Clearcover covers 100% of the employee's dental benefits.
Vision Benefits
Clearcover covers 100% of the employee's vision benefits.
Health Insurance Benefits
Clearcover's health insurance plan is with United Healthcare with a range of plans including PPO, HDHP and HSA. If you elect an HSA, we cover your out-of-pocket deductible as an HSA contribution.
Life Insurance
Clearcover offers voluntary life insurance.
Pet Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Clearcover provides employees with a 401(k) contribution of 3% of an employee's annual gross pay.
Company Equity
Child Care & Parental Leave Benefits
Child Care Benefits
Dependent Care FSA allows you to put away pre-tax dollars towards daycare expenses for dependents under the age of 13.
Generous Parental Leave
Clearcover offers parental leave for new parents after birth or adoption of a child. Full-time employees that have been employed for six months are eligible for six weeks of paid Parental Leave.
Flexible Work Schedule
Clearcover has flexible start and end times based upon your position and your team.
Remote Work Program
Our remote work program includes work from home Full-time remote for specific positions, as well as work flexible remote work for most position.
Family Medical Leave
Employees who have been with the company for 12 months are eligible for 12 weeks of family medical leave. Other policies apply to those here less than 12 months.
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Employees receive 5 paid sick days each year.
Perks & Discounts
Casual Dress
Commuter Benefits
Clearcover's offers Commuter Benefits, employees can save an average of 30 percent off their commute by contributing pre-tax dollars.
Company Outings
Clearcover celebrates company wins by organizing quarterly outings to a variety of places like the Escape Room, Punchbowl Social and Bounce.
Game Room
Clearcover's game room includes a state-of-the-art ping pong table, custom Nerf gun wall and a Pop-a-Shot to let employees enjoy breaks between work.
Stocked Kitchen
We send snack boxes monthly since we are virtual.
Home Office Stipend for Remote Employees
We offer a one-time $250 stipend to set up your work from home office. Use this for anything that will support your work from home arrangement.
Professional Development Benefits
Job Training & Conferences
Clearcover offers a stipend to each employee to invest as they choose in their own professional development.
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Time allotted for learning
Online course subscriptions available
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