Vibes - A Unified Mobile Messaging Platform Built for Enterprise!

We help marketers, loyalty, and customer experience professionals at the world's largest brands unlock new revenue by arming them with the technology and expertise they need to succeed in digital mobile marketing & engagement.  The Vibes Mobile Engagement Platform enables marketers to easily manage and analyze all mobile communication channels including intelligent programmatic text messaging, push notifications, Apple Wallet, Google Pay and mobile web campaigns — all through a single unified interface. Vibes has delivered more than ten billion mobile experiences on behalf of customers that include Dick's Sporting Goods, Ralph Lauren, Chipotle, Discover, Home Depot, and Allstate. To learn more about Vibes, visit www.vibes.com.

It's been quite a year here, with record growth in all aspects of our business.  Our Product & Engineering organization is growing to help scale and build the technology that delivers billions of customer engagements to people around the world, and we are seeking a people-oriented, analytical Talent Director to support all facets of the employee lifecycle.

The Vibes Talent Team is a group of curious, consultative, and strategic business partners. We focus on lending a people-first, data-driven approach to all aspects of business operations. This critical role will be the primary Talent Partner for the Technology organization and be responsible for driving excellence in people and performance through:

• best-in-class employee relations
• strategic organization- and role-design
• attracting and retaining top talent, and
• providing insights and guidance for Technology leaders on any and all people-related topics.

This role will also support the “People Analytics” Center of Excellence for the whole organization, using data to provide analysis and recommendations to help advance company growth and success.

An ideal candidate will have experience providing broad HR support to software engineering & product teams, full-cycle tech recruiting, coaching, and data analysis. Experience working in SaaS and/or the technology industry preferred.

This position reports into the SVP of Talent & Development and may either be remote or based in our Chicago office at 300 W. Adams Street.

Responsibilities: 

HR Business Partner

• Act as the go-to Talent Partner for Technology, Product, and Finance teams
• Innovate and execute employee engagement and retention initiatives
• Understand and provide insights on the team culture and performance
• Consult Tech Leadership Team to cultivate strong teamwork and clear line-of-sight to strengths and opportunities for the team
• Coach team members on strong management practices
• Provide administrative support for talent initiatives, e.g. on-boarding/off-boarding, performance reviews, etc.
• Provide recommendations on compensation and career-pathing for all Technology employees
• Contribute to work promoting a strong employment brand for Vibes in the technology community

Talent Acquisition

• Partner with hiring managers to define roles and responsibilities, craft job descriptions, and define candidate profiles
• Manage efficient and effective interview processes
• Partner with Tech Leaders and recruiting support staff to source and attract top talent
• Create and maintain a best-in-class experience for all candidates

People Analytics

• Drive company-wide insights - analyze established data sets, ideate new areas of measurement
• Use data to make recommendations for the business based on accurate analysis and well-reasoned arguments
• Seek and earn responsibility for thought leadership, innovation, and evolution within broader Talent Team initiatives

Requirements & Qualifications:

• 2+ years’ experience as an HR Business Partner including meaningful experience in strategic planning for a department
• 2+ years’ experience in full-cycle technical recruiting for multiple stakeholders/roles
• 3-5 years' experience managing a high-performing team
• Experience with role- and/or organizational-design preferred
• Proven track record of creating strategic business value through data
• Proven history of garnering cross-functional insights, driving change through strong advocacy across levels, and learning new skills
• Must be forward-thinking and strategic
• Extraordinary team player and ability to thrive in a fast-paced, high-growth, entrepreneurial environment where quality, innovation, speed of decision-making and execution are critical to organizational success

Skills & Abilities:

• Strong interpersonal skills - compassionate listener, patient communicator
• Business-oriented - understands how people (as individuals and as groups) contribute to business outcomes and how business decisions impact people
• Observant and curious - demonstrates the ability to synthesize information from various sources to garner a strong, accurate understanding of an environment
• Results-focused and data-driven
• Influential - able to drive performance and (correct) action in others
• Able to transition smoothly between strong strategic thinking and effective tactical execution
• Ability to coordinate and perform multiple tasks/projects simultaneously, balancing priorities and deliverables
• Excellent written and oral communication skills, with demonstrated success working with all levels of an organization – entry-level to senior leadership
• Strong organizational and time management skills
• Ability to work well both independently and within a team environment

Our Core Values:

• Respect, Honesty, and Integrity for All Stakeholders
• Always be Learning
• Relentless Focus on the Customer
• Never be Satisfied
• Create Value
• Seek Accountability and Ownership

Vibes is an equal opportunity employer that encourages and fosters diversity in the workplace.  We offer a career building experience in a fast-paced organization and industry.