Technical Product Manager

| Chicago
WHO WE ARE 

Centro delivers software and services to automate digital media operations for more than 1,000 leading agencies and brands including Priceline, Sprint, RVA Media Group, and The Basement agency. 

Our comprehensive ad tech platform, Basis, supports the planning, reporting, and financial reconciliation of direct, programmatic, search, and social media, all in one place. 

We are deeply committed to building software that will change the ad tech industry for the better and are equally dedicated to building an inclusive culture of highly motivated individuals who create a positive and supportive environment together. We invest in our culture and support our employees so they can do their best work. 

Centro is headquartered in Chicago, with beautiful offices also in Toronto, Dallas, Denver, and New York to name a few. Post-COVID, many of us will be returning to one of our offices (by choice, not requirement -- we believe results matter more than where they are produced). This position and all of our employees have the flexibility to work in one of our office locations, completely remote, or a hybrid of the two.

ABOUT THE TEAM

Centro's Product team guides the innovation and development of our comprehensive tech platform, Basis. This team blends focus, collaboration, and creativity to fulfill our mission in creating a transformative tool that makes work more streamlined and fulfilling for those who power the ad tech industry.

Customer experience is at the forefront of this team’s work—and also includes market research, cross-departmental stakeholder collaboration, user testing, communicating feature requests to engineers and designers, monitoring impact of new feature rollouts, measuring returns on product investments, and more. Together, they leverage their diverse industry experience and talent to brainstorm new ideas, iterate on old ones, and create the best possible product for our customers.

WAYS YOU'LL CONTRIBUTE

Centro is looking for an enthusiastic and highly talented individual to join our team working on the Centro Business Intelligence Basis environment and internal Centro Reporting system. As a Technical Product Manager, the successful candidate will be steeped in the world of advertising technology, with a strong connection to Business Intelligence. The role will have a direct impact on growing the business by helping to evolve data capabilities of our Basis digital media automation platform. Applicants for this role should be highly knowledgeable about BI technology. The successful candidate for this position should have a proven background in product management and software development, with a focus on service-oriented architecture and customer success. You will contribute by:

  • Excelling in the Technical Product Management practice
  • Being a hands-on technical thought leader in the areas of Business Intelligence and software product delivery.
  • Working with business analysts and data engineers to develop new product offerings for software product and new capabilities for internal BI environment.
  • Helping develop the vision, strategy, and execution for projects that relate to BI and Reporting components of the platform.
  • Providing product management expertise using the Agile (Scrum) methodology.
  • Providing guidance and leadership to business analysts on product requirements gathering, development, testing, roll-out, support, and sun-setting.
  • Becoming an expert resource on the internal monitoring, operational control, and business intelligence systems of the Platform.
  • Helping identify and execute on technology evolutions to improve Platform capabilities.
  • Being hands-on to improve the definition of product features and internal BI capabilities.
  • Designing and collaborating on all facets of BI testing process.
  • Communicating road map and features clearly in writing as well as verbally, erring on the side of clarity.
  • Working with QA continuously to maintain a high quality of software delivery for Platform.
  • Ensuring new features can be managed and configured by the Operations team with necessary flexibility to support feature adoption and success with customers.
  • Supporting cross-functional efforts on the continuous and varying scaling needs of the Platform that arise from growth in the business
  • Working closely with internal stakeholders, integration partners, and Platform clients, to gather business needs and understand the product landscape
  • Working closely with Engineering, Product, Agency, and Operations, to translate high-level business needs into manageable projects.
  • Collaborating with stakeholders on product development and lead the conversation in product trade-offs among stakeholders.
  • Being clear on task prioritization, logical sequences, and communicating stakeholders.
  • Creating monthly product reports, compiling updates/data from all key sources
  • Gaining a deep understanding of online advertising economics, and Centro’s business model in particular
  • Bringing strong awareness and knowledge of direct competitors to ensure that Centro’s product offerings are leaders in the Ad-tech landscape
  • Understanding the business and how each Platform solution contributes to our success

WHAT YOU BRING TO THE TABLE

  • 5+ years of experience working in technical product management with emphasis on Business Intelligence
  • Takes full responsibility and measures themselves in terms of the success of the entire team
  • Experience writing detailed product and technical specifications
  • Capable of working with engineers about technical design tradeoffs including platforms, frameworks, scalability and performance.
  • Experience with entire development cycle or projects, and doing so in a fast-paced workplace
  • Knowledge of Pentaho Data Integrations and Business Analytics. 
  • Strong knowledge and experience with Relational Databases and SQL
  • Experience working with data collection/visualization tools such as MicroStrategy, Tableau, Power BI, etc.

BONUS POINTS

  • Experience working with Big Data technologies and workflow, including but not limited to: Kafka, Spark, Hadoop, Hive, and Impala.
  • Bachelor's degree in Computer Science, Engineering or related field
  • Master’s degree in Computer Science, Engineering or related field

ANYTHING ELSE? 

Don't think you have all the skills required for this role? That's okay, we recognize that experience can be built in many ways. If you have relevant skills that are not reflected in your resume, we welcome your candidacy and encourage you to share more in an optional cover letter, even if your experience doesn’t match our exact requirements.

LIFE WITH CENTRO 

We take care of our people and believe that Centro’s success depends on the growth and well-being of each one of our team members.

We provide a thoughtful perks and benefits package including competitive 401k/RRSP matching, mental health support, a funded health savings account, paid sabbatical, generous parental leave, a work from home stipend for employees in closed offices, and more. 

We are proud to be an equal opportunity employer are committed to building teams of Centrons that are diverse in thought, perspective, and culture. We celebrate all team members regardless of gender identity, sexual orientation, race or cultural background, religion, disability, and age. Our employee-led communities enrich our culture of uniqueness, inclusivity, and empowerment. 

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • RubyLanguages
    • SqlLanguages
    • ReactLibraries
    • ExpressFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • MariaDBDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • MixpanelAnalytics
    • PixelmatorDesign
    • SketchDesign
    • Aha!Management
    • ConfluenceManagement
    • JIRAManagement
    • TrelloManagement
    • WordpressCMS
    • SalesforceCRM
    • Oracle EloquaLead Gen

Location

The Chicago Loop is a great place to work, located in a central area of Chicago accessible to major public transportation, dining and shopping.

An Insider's view of Centro

How would you describe the company’s work-life balance?

Instead of balancing work and life, it’s about blending the two. As a parent, I may need to leave for part of the day or before 5. Everyone here understands and I don’t feel guilty. Even if I’m not sitting at my desk from 9-5, my work and my teams work will still be done on time. Centro is giving me the opportunity to live the best life I can.

Matt Klaers

Manager, Financial Reporting

How do you empower your team to be more creative?

There’s an incredible balance of freedom, drive, and fun that I’ve only experienced at Centro. On an engineering team retreat this summer, the plan was to code from 10 AM – 2 PM on a fun team-based competition and then go outside to enjoy the day. The team would not stop coding until 10 PM! Of course, this was followed by 6 hours of karaoke.

Mike

VP, software engineering

What are Centro Perks + Benefits

Centro Benefits Overview

While our people work to change an industry, we reward them with industry-leading perks. It’s not just about the free snacks and onsite yoga (although they help)—it’s about making sure Centrons feel happy, healthy and fulfilled when they come to work.

Culture
Volunteer in local community
Centro offers each employee one day per calendar year to use for community work or volunteering opportunities. Local offices regularly organizes group volunteer activities for employees.
Partners with Nonprofits
Centro partners with local non-profit organizations to support various causes and to organize group volunteer events for employees.
Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Documented equal pay policy
Highly diverse management team
Unconscious bias training
Someone's primary function is managing the company’s diversity and inclusion initiatives
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Employee Stock Purchase Plan
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Adoption Assistance
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Sabbatical
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Happy Hours
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Lunch and learns
Promote from within
Online course subscriptions available
Customized development tracks
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