VP, Head of Product Management Global Fraud Solutions at TransUnion
What We'll BringAt TransUnion, we have a welcoming and energetic environment that encourages collaboration and innovation. We are consistently exploring new technologies and tools to be agile. This environment gives our people the opportunity to hone current skills and build new capabilities, while discovering their genius.
Come be a part of our team – you’ll work with great people, pioneering products and cutting-edge technology.
What You'll BringProven senior leadership experience in the area of Fraud prevention and detection, identity risk management and cybersecurity
10 years of progressively more responsible experience in product management; Strong product management discipline with demonstrated success leading cross-functional product teams
Strong collaborator with a problem-solving, design-thinking, customer-centric mindset; highly curious
Demonstrated knowledge of Agile methodologies
Experience developing product roadmaps for data and/or technical solutions in a B2B environment
Compelling and effective communication, cross-functionally and at all levels, internal and external
Exudes accountability and ownership and is passionate about the problem her products solve
Bachelor’s degree in engineering or one of the hard sciences
MBA or other Master’s degree from a top-tier university highly desired
Prior management consulting experience highly desired
Solid organizational, project management, problem-solving, and decision-making skills with a high degree of comfort managing multiple assignments
Driven by intellectual curiosity and independent thinking with a positive “can-do” attitude
Impact You'll MakeThe Global Fraud Solutions product leader is a fully qualified professional, preferably with deep domain expertise in using data and analytics to help customers fight identity fraud and create “friction right” experiences for consumers trying to use their solutions / products. The role is responsible for overall product directions, strategy and planning of a horizontal product capability that serves all industry verticals and international Regions for TransUnion.
You will build and steward the implementation of the product plan, gather voice of the customer, vertical & Region leaders and the relevant data & analytics marketplace, define the product roadmap, provide thought leadership and lead the overall Fraud Solutions product management, globally.
You will lead efforts to effectively integrate existing fraud products such as IDVision, iovation, TrustEv, and CallValidate to create market-leading, high-growth solutions. You will define the framework, based on the market’s current and future needs to fill in any product capability gaps needed for success. You will appraise new product ideas to determine their potential to address customer needs and to achieve high revenue growth.
This role will lead, plan and track all phases of the product life cycle, from inception through introduction into the marketplace, working closely with Product Development, Operations, cross-functional support, and other go-to-market teams.
End-to-end responsibility covering product strategy/innovation, feature requirements and definition, GTM, commercialization, ongoing product health and maintenance; leads cross-functional teams and ensures alignment across all stakeholder groups
Owns product vision, business prioritization and roadmap; develops business cases and advocates for investment as needed, which includes partnering with Market (revenue) and IT (investment) teams
Spends time with clients capturing VOC and applying design thinking principles to understand their problems and needs; works with product development teams writing comprehensive product epics and defining solution intent and high-level capabilities
Participates in Agile development ceremonies, drives PI Objectives and Release content via prioritized Features and Enablers; has scope of authority for setting PI priorities; can say “no” in multiple directions: Stakeholders, Managers and Product Owners; establishes feature acceptance criteria & accepts as done
Thought leader and evangelist for both external and internal audiences
Applies a commercial, user-centric mindset to build robust, market-back GTM strategies that are based on developing targeted needs-based market segments; informs pricing
Ensures the successful roll-out of new products to Market & Sales teams, supports the development and delivery of comprehensive product training
Monitors and analyzes product financials, KPIs, customer feedback, and the competitive landscape to identify gaps, weaknesses and opportunities in any part of product delivery
Manages overall product health including the product backlog, ongoing product support and product sunset strategies
StrategyDevelop, communicate and execute the three-year product roadmap plan for the Global Fraud Solutions business
Gather market intelligence on macro-economic and industry trends, consumer behaviors, regulatory changes and hurdles, disruptive innovations, and competitive offerings to validate and refine our product roadmap.
Represent TransUnion as a thought leader and industry expert at industry conferences, in media, etc.
PlanningDevelop product concepts that leverage internal and external customer feedback and market insights
Global products definition with consideration of how to localize into regional markets
Identify technical partnership needs and vendors to deliver integrated point solutions
Global responsibility for annual product categories roadmap
ExecutionPrioritize data investments and product development roadmap after considering the input and opportunities presented by the various TransUnion vertical leaders and sales teams
Drive localization needs based on Global product plan and key themes and owns any local products alignment
Leads teams of global product managers (SMEs) that work with product development teams (product owners)
Design and develop test-and-learn pilot campaigns with other support functions and business partners to validate key hypotheses
Direct responsibility for team members focused on product management, competitive intelligence, analysts and subject matter experts
Indirect leadership for Product Development, Product Marketing and Data Science