Program Manager

Posted 9 Days Ago
Easy Apply
Chicago, IL
Hybrid
Mid level
Cloud • Fintech • Payments • Software
Our digital wealth management lending software democratizes access to flexible liquidity solutions.
The Role
As a Program Manager, you will oversee the implementation of Supernova’s SBL platform for enterprise clients, manage project scope and timelines, facilitate client requirements gathering, collaborate with various teams, and communicate project status to stakeholders.
Summary Generated by Built In

ABOUT US

Founded in 2014, we offer the industry’s first and only cloud-based, fully-customizable, end-to-end software solution to automate securities-based lending from origination through the life of the loan. By combining thought leadership in suitability and risk management with industry-leading education and the latest technology, Supernova enables advisors to deliver holistic, goals-based advice and to help their clients achieve financial wellness. We partner with the industry’s largest banks, most prominent insurance companies and leading online brokerages to democratize access to securities-based lending and better the entire financial ecosystem.


JOB DESCRIPTION

The key to Supernova's success is largely dependent on our high performing Program Management Team. As a Program Manager, you will manage and be responsible for the implementation of Supernova’s SBL platform for our enterprise clients. 


The candidate will work closely with internal and external project and technology teams to demonstrate the capabilities of the Supernova platform and manage the overall client onboarding process. In collaboration with solutions engineers and business analysts, the candidate will be responsible for defining the scope of work and the timeline to deliver the final solution to the client. To succeed in this role, a good understanding of Supernova platform capabilities and business/operation processes are required.

RESPONSIBILITIES:

  • Manage the overall project scope and timeline to onboard new clients and also subsequent delivery phases for established clients
  • Facilitate requirements gathering with the client to define the user experience, business and operations workflows
  • Hold both internal and external team members accountable for the delivery of the defined milestones 
  • Work and collaborate with diverse resources to meet timeline objectives 
  • Identify and escalate project risks and issues that affect scope and delivery
  • Participate in ongoing business process standardization 
  • Provide accurate and timely project communication, status and schedule updates to internal and external stakeholders 

QUALIFICATIONS:

  • Bachelor's degree 
  • 3-5+ years of project management experience
  • Demonstrated success in executing on project plans and/or operational improvements 
  • Strong interpersonal skills and ability to connect with a diverse customer and employee population 
  • Proven ability to manage projects in a fast-paced environment 
  • Good communication skills
  • Client-focused, positive and professional attitude 
  • Organized, detail oriented, accurate and responsive 
  • Financial, banking and/or lending industry experience highly preferred 
  • Familiar with the Atlassian products (Confluence and Jira) 
  • Prior experience in SaaS implementation is preferred 

OUR CORE VALUES

At Supernova, we...

- Form, execute, and communicate new ideas that add value to our employees and customers

- Strive through obstacles and failures

- Follow-through on promises or commitments to others, accept responsibility, and answer for actions & decisions

- Listen to, understand, and support our employees and customers

- Act with speed, positive attitude, and flexibility

- Exceed expectations and surpass ourselves every day; we embrace a sense of pride and never stop growing


What the Team is Saying

Daisy Yang
Jenny Sun
Austin Mead
Jaramee
Kyle
Jay
Tejaswi
Michael
Emma
The Company
Chicago, IL
104 Employees
Hybrid Workplace
Year Founded: 2014

What We Do

Supernova is the technology leader in securities-based lending ("SBL") solutions that connect and empower the entire financial ecosystem. We offer the world’s first and only cloud-based, fully-customizable, end-to-end software solution to automate securities-based lending from origination through the life of the loan.

Why Work With Us

At Supernova, we're all about helping investors to achieve financial wellness. And that starts with cultivating an awesome company culture where everyone enjoys working hard and celebrating...together. We envision a world where all people have the highest probability for accomplishing their goals with the least amount of risk.

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Supernova Technology Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Employees report to the office at least 4 days a week on which ever days make most sense for them.

Typical time on-site: 4 days a week
Chicago, IL

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