Associate Business Value Consultant at ServiceNow

| Chicago
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ServiceNow is the fastest growing enterprise cloud software company in the world above $1 billion, and we believe it’s the great people who will continue to fuel this growth. We hire the best and we celebrate our people. Come join our Sales A-team.

As a member of the Value Management team, you will provide consulting expertise to help our innovative customers understand and quantify the business value of their ServiceNow investment. Business Value Consultants work closely with our world class Sales and Pre-Sales organizations to help C-Level audiences understand how ServiceNow can fuel their digital transformation journey. 

What you get to do in this role:

  • Work closely with prospective customers to identify, prioritize and quantify key business drivers and understand how our solutions can help solve their business challenges
  • Identify operational and financial metrics impacted by a potential solution and use these metrics to develop a ROI analysis to quantify the strategic value of the ServiceNow platform
  • Validate messaging and outcomes are aligned with customer value themes
  • Develop and deliver highly engaging presentations to senior level audiences
  • Guide sales teams on the scope and types of data / discovery needed to prove a value hypothesis
  • Ability to perform qualitative and quantitative research, deriving insights of a given customer account for the sales team
  • Document qualitative and non-quantified benefits and impacts
  • Assist with developing value messaging associated with targeted account opportunities
  • Create reusable assets to help scale the team's reach across the greater ServiceNow organization
  • Manage a library of Value Management Team assets include items such as spreadsheets, presentation templates, case examples, and customer stories

In order to qualify for and be successful in this role, you must have:

  • BA/BS degree in a quantitative field (e.g. Business, Finance, Accounting, Economics); MBA is a plus
  • 3-5 years of professional experience, ideally in Finance, Strategy Consulting, or other analytical roles in a professional services environment
  • Natural inquisitiveness, problem-solving, and discovery facilitation skills
  • Excellent quantitative analysis and financial modeling skills
  • Experience delivering senior level presentations (internally or externally facing)
  • Strong executive presence
  • Initiative, creativity, and high energy, with the ability to thrive in a start-up paced software company
  • Experience in a sales environment would be a plus
  • An interest in the technology/software/SaaS space

We provide competitive compensation, generous benefits and a professional atmosphere. This is a collaborative and inclusive work environment where individuals strong on aptitude and attitude will have opportunities to grow their professional careers through working with some of the most advanced technology and talented developers in the business.

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, or veteran status. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at (408) 501-8550, or [email protected] for assistance.

 

 

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, or veteran status. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at (408) 501-8550, or [email protected] for assistance.

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Technology we use

  • Engineering
  • Product
    • JavaLanguages
    • JavascriptLanguages
    • RubyLanguages
    • SqlLanguages
    • jQueryLibraries
    • ReactLibraries
    • ReduxLibraries
    • AngularJSFrameworks
    • Maria DBDatabases
    • MySQLDatabases
    • OracleDatabases
    • Google AnalyticsAnalytics
    • PiwikAnalytics
    • Adobe AnalyticsAnalytics
    • BalsamiqDesign
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • ServiceNowManagement

Location

Before COVID, we were in a new building on Lake and Racine in the West Loop. Right now we're physically distanced but trying to stay social connected!

An Insider's view of ServiceNow

What’s the vibe like in the office?

You make decisions every day that help people. My work makes a big difference, and that’s satisfying.

Medha

Senior Application Developer

What projects are you most excited about?

I wanted to work at a growing company. We're focused, customer-centric, and you can't beat the platform.

Olum

Project Manager

What are some things you learned at the company?

Our purpose is empowering. The company's putting a lot into the culture, the employees - they're investing in us.

Marina

Creative Director

What is your vision for the company?

Amazing products that create great employee and customer experiences and make work, work better, is our passion.

CJ

Chief Product Officer

What is your vision for the company?

Taking a long-range view, we've got the spirit of a start-up and the resources to deliver with high quality.

Preetam

Software Engineer

What are ServiceNow Perks + Benefits

ServiceNow Benefits Overview

We make work better for people—including our own. From work environments that help us do our best work, to benefits and a culture that encourage employees to stay healthy, happy, engaged, and growing, we keep our people at the center of everything we do.

Culture
Volunteer in local community
Full-time employees get 20 hours per year to volunteer with the non-profit of their choice.
Friends outside of work
Eat lunch together
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Diversity manifesto
Someone's primary function is managing the company’s diversity and inclusion initiatives
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Onsite Gym
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Starting in 2019
Company Equity
Employee Stock Purchase Plan
Purchase company stock at a 15% discount semi-annually
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
Starting in 2019 - 20 weeks for birthing parent, 12 weeks for non-birthing parent
Remote Work Program
Work remotely on occasion as needed.
Adoption Assistance
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Volunteer Time
Starting in 2019 - 20 hours a year starting in 2019
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
With an in house craft beer geek procuring
Casual Dress
Commuter Benefits
Pre-tax contribution plan for commuter expenses - transit and parking
Company Outings
Site social activities periodically
Free Daily Meals
Free breakfast offered daily
Game Room
Shuffle board, pool table, table games and more!
Stocked Kitchen
Some Meals Provided
Happy Hours
Every Thursday!
Professional Development Benefits
Job Training & Conferences
LinkedIn Learning access, numerous internal training programs, conference attendance options
Tuition Reimbursement
Up to $5,250 reimbursed annually for qualified expenses
Diversity Program
Lunch and learns
Continuing Education stipend
We offer $5000 annualy for continuing education.
Online course subscriptions available
Paid industry certifications
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