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Associate Business Value Consultant

| Hybrid
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ServiceNow is the fastest growing enterprise cloud software company in the world above $1 billion, and we believe it’s the great people who will continue to fuel this growth. We hire the best and we celebrate our people. Come join our Sales A-team.

As a member of the Value Management team, you will provide consulting expertise to help our innovative customers understand and quantify the business value of their ServiceNow investment. Business Value Consultants work closely with our world class Sales and Pre-Sales organizations to help C-Level audiences understand how ServiceNow can fuel their digital transformation journey. 

What you get to do in this role:

  • Work closely with prospective customers to identify, prioritize and quantify key business drivers and understand how our solutions can help solve their business challenges
  • Identify operational and financial metrics impacted by a potential solution and use these metrics to develop a ROI analysis to quantify the strategic value of the ServiceNow platform
  • Validate messaging and outcomes are aligned with customer value themes
  • Develop and deliver highly engaging presentations to senior level audiences
  • Guide sales teams on the scope and types of data / discovery needed to prove a value hypothesis
  • Ability to perform qualitative and quantitative research, deriving insights of a given customer account for the sales team
  • Document qualitative and non-quantified benefits and impacts
  • Assist with developing value messaging associated with targeted account opportunities
  • Create reusable assets to help scale the team's reach across the greater ServiceNow organization
  • Manage a library of Value Management Team assets include items such as spreadsheets, presentation templates, case examples, and customer stories

In order to qualify for and be successful in this role, you must have:

  • BA/BS degree in a quantitative field (e.g. Business, Finance, Accounting, Economics); MBA is a plus
  • 3-5 years of professional experience, ideally in Finance, Strategy Consulting, or other analytical roles in a professional services environment
  • Natural inquisitiveness, problem-solving, and discovery facilitation skills
  • Excellent quantitative analysis and financial modeling skills
  • Experience delivering senior level presentations (internally or externally facing)
  • Strong executive presence
  • Initiative, creativity, and high energy, with the ability to thrive in a start-up paced software company
  • Experience in a sales environment would be a plus
  • An interest in the technology/software/SaaS space

We provide competitive compensation, generous benefits and a professional atmosphere. This is a collaborative and inclusive work environment where individuals strong on aptitude and attitude will have opportunities to grow their professional careers through working with some of the most advanced technology and talented developers in the business.

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, or veteran status. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at (408) 501-8550, or [email protected] for assistance.

 

 

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, or veteran status. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at (408) 501-8550, or [email protected] for assistance.

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Technology we use

  • Engineering
    • JavaLanguages
    • JavascriptLanguages
    • ReactLibraries
    • Node.jsFrameworks
    • MariaDBDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • PostgreSQLDatabases

Location

176 N Racine Ave, Chicago, IL 60607

An Insider's view of ServiceNow

What’s the vibe like in the office?

The culture at this company is to take people's uniqueness, their superpowers — who they are at their core — and figure out how to raise them up for their benefit and the company's benefit.

Christine

Vice President of AMS Solution Consulting

What does your typical day look like?

If I could clarify one thing about being an engineer, we're a lot more collaborative than people think. Engineers can be seen as always sitting by themselves in front of a computer in a dark room and code just streaming down it. However, we work closely with project managers and designers to create the best product for customers.

Viviana

Senior Machine Learning Engineer

How does the company support your career growth?

My experience with Launchpad was humbling and eye-opening. I connected with many other early career individuals and discussed imposter syndrome. Being able to voice that and not feel alone in that feeling, I was like, "Wow. I don't have to know everything." There's still room for me to grow, and there's grace there.

Alexander

Diversity and Inclusion Analyst

How do your team's ideas influence the company's direction?

In this expanding hybrid world, people conduct millions of transactions on a regular basis, creating more data and processes to manage. So, continuing to offer new solutions, while scaling to the expectations of the modern world, is a challenge we are excited to take on. We are driving new levels of productivity, automation, and innovation.

Pat

Chief Technology Officer

What does career growth look like on your team?

Since joining ServiceNow, I've built out my leadership team, and 60% are women. My goal for my team is to create opportunities and a platform to showcase the incredible impact that they're having on the business, whether that's having them lead a critical initiative with cross-functional visibility or present during a C-suite meeting.

Vanessa

President, ServiceNow.org

What are ServiceNow Perks + Benefits

ServiceNow Benefits Overview

We make work better for people—including our own. From work environments that help us do our best work, to benefits and a culture that encourage employees to stay healthy, happy, engaged, and growing, we keep our people at the center of everything we do.

Culture
Volunteer in local community
Open door policy
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity manifesto
Mean gender pay gap below 10%
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Financial & Retirement
401(K)
401(K) matching
Company equity
Employee stock purchase plan
Performance bonus
Charitable contribution matching
Child Care & Parental Leave
Childcare benefits
Generous parental leave
Family medical leave
Adoption Assistance
Vacation + Time Off
Unlimited vacation policy
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Company-sponsored happy hours
Onsite office parking
Onsite gym
Professional Development
Tuition reimbursement
Lunch and learns
Promote from within
Mentorship program
Online course subscriptions available

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