Associate Project Manager at closerlook, inc.

| Chicago
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closerlook’s Associate Project Manager is a motivated, detail-oriented professional with a can-do, team-oriented attitude. The Associate Project Manager (or APM) will have project specific responsibilities & ownership of low/mid complexity projects across a set of client account(s) as assigned. They will work closely with their agency counterparts (Account, Creative, Finance, Strategy, Technology) to create the space for great ideas, work and results.

The role is accountable for achieving great project-level results for low/mid complexity projects (and supporting large scale projects with oversight) for the agency through thoughtful project planning, staff alignment and effective project management that anticipates and actively manages to mitigate risks. The APM will also begin to take on greater financial management responsibilities in the form of estimating work, monitoring budgets and supporting other agency financial processes.

 

Both the client services and project delivery worlds are successfully navigated & supported by the APM proactive communication of project statuses, issues, and opportunities to clients. They are the primary contact of communicating needs between the client, team, and vendors and informs clients how to drive low/mid complexity project success.

 

Responsibilities:

External Client

  • Point of contact for client for low/mid complexity work that has been kicked off and is in motion at the agency
  • Solicit client direction and input; manage client expectations
  • Supports the organization and prioritization of work across client responsibilities
  • Consultative approach able to identify and mitigate project risks before they become issues
  • Ability to synthesize client interactions into actionable direction
  • Deliver high quality work that exceeds client expectations
  • Financial management including pricing, budget management, reconciliation, billing, and the ability to effectively communicate financial status/risks/mitigation plans to client

 

Internal Team

  • Actively partner with Account, Creative, Finance, Strategy and Technology to establish project approach and pull through the work from job activation to end delivery
  • Work closely with Account partners to clearly define and activate project work
  • Serve as organization hub for assigned clients and project work
  • Manage daily hot sheets, facilitate flow of project work, partner closely with resource management to align staff to the work
  • Facilitate efficient communication across the agency team including capturing meeting notes and outlining next steps as required
  • Create and manage project timelines and resource assignments
  • Developing decision maker and problem solver. Expanding ability to set direction for the team based on good, consistent decision making
  • Expanding financial management responsibilities including scoping/estimating work, budget management and supporting other agency financial processes
  • Prepare/support and lead client submissions
  • Ability to lead the scoping and estimation of low/mid complexity work
  • Monitors and assigns tasks to internal project team
  • Ability to run client and team meetings
  • Accountable for delivering revenue in the month projected
  • Works closely with their account management counterpart to ensure accurate financial projections.

 

Requirements:

  • 2 to 5 years of experience in a project management capacity
  • Experience delivering technology-based projects
  • Experience within an agency is a plus
  • Pro-active, detail oriented professional with strong organization skills
  • Problem-solving mindset with an ability to within an ever-changing environment
  • Growing project management skill set (processes and tools)
  • Developing financial acumen with an ability to scope/estimate work, manage budgets, execute billing and support other agency financial processes
  • Effective communicator with internal team & external clients

 

ABOUT CLOSERLOOK, INC.

closerlook is a new type of marketing agency that helps biopharma brands make a difference in the lives of patients and those who care for them.

We focus on what matters most—the combination of better patient outcomes and bigger business impact.

Learn more at closerlook.com

 

EQUALITY FOR ALL: AT THE HEART OF WHAT MATTERS

closerlook is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, age, gender identity, sexual orientation, religion and physical ability. closerlook is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • C#Languages
    • JavascriptLanguages
    • RLanguages
    • jQueryLibraries
    • ModemizrLibraries
    • ASP.NETFrameworks
    • Microsoft SQL ServerDatabases
    • Google AnalyticsAnalytics
    • MarketoLead Gen

Location

A favorite destination for locals and tourists alike, River North is a neighborhood of galleries, shops, niche businesses and a foodie paradise.

An Insider's view of closerlook, inc.

What are some social events your company does?

Funny you should ask, as I am one of the super-secret members of our super-secret MIRTH committee. Basically, we are fun planners. Let’s see, dip/chili/baking contests, random pancake breakfasts, team potlucks, beach day in the middle of winter, and one time we had a hobby horse competition. Oh, and who can forget beer o’clock every Friday?!

Liz

Office Manager

What projects are you most excited about?

We are putting a heavy focus on creating progressive web apps since a majority of our end users are mobile users. It allows regular webpages to behave like a native app on a mobile device to make the experience as seamless as possible. We are also focusing on tools for sales reps so they are able to quickly yet effectively engage HCPs.

Binish

Interactive Lead, Manager

What are closerlook, inc. Perks + Benefits

Culture
Partners with Nonprofits
Friends outside of work
Eat lunch together
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
All new hires to closerlook will participate in a half day Unconscious Bias training. Currently being offered twice per calendar year to capture new hires.
Diversity manifesto
Someone's primary function is managing the company’s diversity and inclusion initiatives
Diversity Employee Resource Groups
closerwe - our DEI group with our CEO as its Executive sponsor Women's Leadership - our empowerment group open to all of the women at closerlook Allyship - focused on building and being better alli
Hiring Practices that Promote Diversity
closerlook is committed to presenting hiring managers with candidate pools comprised of at least 50% diverse candidates and in we are 2021 launching a diverse internship program.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
closerlook offers both a HDHP/HSA plan and a traditional PPO plan. We offer a generous contribution towards your HSA!
Life Insurance
Pet Insurance
Wellness Programs
onsite yoga, biometrics screenings and much more!
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Child Care & Parental Leave Benefits
Generous Parental Leave
Maternity leave is paid at 100% for 12 weeks, we also offer a 2 week parental leave. We are thrilled to offer a return to work program, allowing new parents to ease back to work on a modified schedule
Family Medical Leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Annual party celebrating our company's birthday, Summer Outings, Holiday Party.
Stocked Kitchen
Some Meals Provided
Happy Hours
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Promote from within
Mentorship program
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