Company Description

Epsilon is the leader in outcome-based marketing. We enable marketing that’s built on proof, not promises. Through Epsilon PeopleCloud, the marketing platform for personalizing consumer journeys with performance transparency, Epsilon helps marketers anticipate, activate and prove measurable business outcomes. Powered by CORE ID®, the most accurate and stable identity management platform representing 200+ million people, Epsilon’s award-winning data and technology is rooted in privacy by design and underpinned by powerful AI. With more than 50 years of experience in personalization and performance working with the world’s top brands, agencies and publishers, Epsilon is a trusted partner leading CRM, digital media, loyalty and email programs. Positioned at the core of Publicis Groupe, Epsilon is a global company with over 8,000 employees in over 40 offices around the world. For more information, visit epsilon.com. Follow us on Twitter at @EpsilonMktg.

Job Description

As a Campaign Architect, you will be joining an elite team in Chicago that focuses on delivering important organizational initiatives.  You will be at the center of it all supporting the entire organization through our Atlassian Tools, JIRA, Confluence, EazyBI, and Structure.  A Campaign Architect must be able to work independently, troubleshoot issues as they arise, creatively come up with solutions for unique company needs and clearly communicate all stages of the initiative to stakeholders.  A key responsibility will be architecting innovative solutions that are feasible, well thought out, and able to be completed in an established timeframe.

Job Responsibilities and expectations: 

• Work with a wide range of cross-teams across the entire company: Operations, Product, Account Management, Creative, Media, Engineering – you will be the central hub for ongoing work from a variety of teams
• Excellent and versatile communication skills
• Understand the flow of information through the company to engineer custom ticketing solutions through being a JIRA Admin.
• Assist in migrating multiple JIRA instances into one unified instance
• Design and rollout solutions for workload management to increase productivity among supported users
• Train employees on Atlassian tool features to further advance the productivity of the company
• Strong organizational skills – be the conduit between Business requirements and Engineering processes
• Mange a variety of projects concurrently with varying degrees of scope and urgency
• Support the team wiki making it a comprehensive space that is easy to navigate and supports employees through documentation, tutorials and structured communication
• Pull KPI data and create reports to support cross-teams in understanding department and company trends

What you are:

• Motivated self-starter with strong interpersonal skills. Able to elicit cooperation from a variety of resources.
• Able to work with a diverse team and adapt communication styles and message content to appropriate audiences.
• Excellent written and oral communication skills.
• Team player with ability to meet time-sensitive deadlines.
• Must be able to multitask in a fast-paced environment.
• Able to anticipate problems and resolve them before they happen.
• Experience with JIRA and Confluence is a plus.
• Able to be adaptable to our wide range of tasks and ever-changing environment.
• Analytical, tactical, and detail-oriented.
• Ability to think “outside the box” and come up with solutions under time pressure.

Additional Information

Great People, Deserve Great Benefits
We know that we have some of the brightest and most talented associates in the world, and we believe in rewarding them accordingly. If you work here, expect competitive pay, comprehensive health coverage, and endless opportunities to advance your career.

Epsilon is an Equal Opportunity Employer.  Epsilon’s policy is not to discriminate against any applicant or employee based on actual or perceived race, age, sex or gender (including pregnancy), marital status, national origin, ancestry, citizenship status, mental or physical disability, religion, creed, color, sexual orientation, gender identity or expression (including transgender status), veteran status, genetic information, or any other characteristic protected by applicable federal, state or local law. Epsilon also prohibits harassment of applicants and employees based on any of these protected categories.

Epsilon will provide accommodations to applicants needing accommodations to complete the application process.