Carrier Program Manager

| Hybrid
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project44 is the world’s leading advanced visibility platform for shippers and third-party logistics firms. project44 connects, automates, and provides visibility into key transportation processes to accelerate insights and shorten the time it takes to turn those insights into actions. Leveraging the power of the project44 cloud-based platform, organizations are able to increase operational efficiencies, reduce costs, improve shipping performance, and deliver an exceptional Amazon-like experience to their customers. Connected to over 175,000 carriers worldwide and having comprehensive coverage for all ELD and telematics devices on the market, project44 supports all transportation modes and shipping types, including Parcel, Final-Mile, Less-than-Truckload, Volume Less-than-Truckload, Truckload, Rail, Intermodal, and Ocean. 

We are looking for a Carrier Program Manager to educate and manage carriers as they build out a suite of connectivity options for project44 to integrate, maximizing value to project44’s shipper and third-party logistics (3PL) customers. As the Carrier Program Manager, you will be responsible for leveraging existing, and creating new, carrier relationships, educating  carrier executives and leaders and managing their program implementation.

Key Accountabilities:

  • Manage carrier programs:
    • Project and program management including adherence to deadlines, weekly cadence meetings, and executive summary reports
    • Develop and eHealth Checks to carriers to help them understand current strengths, weaknesses, and areas for improvement
    • Stay at least one-step ahead of carriers
  • Expand carrier network:
    • Identify carriers, sell our network value proposition, negotiate agreements, and implement.
    • Educate and partner with executive (business and technical) leadership at carriers to build and improve connectivity options to maximize value to project44 customers
  • Identify and drive efficiencies and process and product improvements:
    • Invent and implement new, more efficient ways of doing things
    • Liaise with Product Management and project44 customers to determine strategic capabilities needed to maximize value of carrier connectivity

Requirements & Preferred Skills

  • Deep understanding of domestic and/or international transportation/logistics
  • Understanding of emerging technologies in the supply chain and transportation space
  • Strong project management and multi-tasking skills
  • Excellent oral and written communication skills, people skills, and presentation skills
  • Master PowerPoint/Slide deck creator
  • Extreme attention to detail
  • Superior negotiation skills
  • Highly organized with a strong sense of urgency to meet deadlines
  • Ability to be strategic and roll up your sleeves to accomplish what needs to be done
  • Ability to work autonomously as well as in a team setting
  • Ability to communicate and influence across all levels of internal and external organizations
  • Preferred:
    • SaaS product experience
    • Fast-growth technology company experience
    • Transportation or related consulting experience
    • Experience vetting and/or procuring capacity providers
    • Prior transportation management system (TMS) implementation
  • Travel:
    • Must be able to travel up to 60% on short notice
  • Experience:
    • 2-3 years of experience
  • Education:
    • Bachelor’s in Analytics, Business, Economics, Information Technology, Supply Chain, and/or Transportation/Logistics
    • Master’s in Business (MBA), Supply Chain, or Transportation/Logistics preferred
  • Preferred Certifications:
    • ISM CPSM
    • APICS CPIM, CSCP, or CLTD
    • CSCMP SCPro
    • SOLE CPL
  • Must be able to work evenings and weekends, as necessary
  • Must be legally authorized to work in the United States
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Location

Located in the iconic art deco Merchandise Mart with impressive views of the Chicago river. The neighborhood is home to some of Chicago's best restaurants, retail, and is accessible by public transit.

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