Job Description Summary

The Product Implementation Project Manager is responsible for managing the implementation and training of multiple customer projects through completion.

Job Duties

• Work with clients to establish the project scope, roles and responsibilities, deliverables, work-breakdown structure, and detailed project plan; document key charter agreements in a Statement of Work.
• Verify Insurance Client/Business Partner’s documented workflow and make necessary modifications as needed.
• Validate documented pilot goals and objectives with client and make necessary modifications..
• Confirm documented roll-out strategy with client and make necessary modifications.
• Scheduling and coordinating available resources, materials and expertise for implementations of a diverse and dynamic set of clients.
• Coordination and communication between all stakeholders and assigned resources.
• Accurate and timely documentation of project phases, timelines, updates and outcomes.
• Proactive planning and preparation relative to overall success of projects.
• Assign activities to team members.
• Work with managers to ensure proper resource allocation and business workflow expertise for each project; motivate resources to excel.
• Coordinate tasks/resources and ensure the project’s successful execution and closure.
• Do early risk identification and formulate mitigation plan.
• Organize project artifacts and deliverables in a central repository to retain project knowledge.
• Regularly review project progress and control project expenditures.
• Facilitate team meetings and workflow reviews.
• Facilitate weekly status meetings, and provide progress reports to management
• Establish and refine effective project management procedures
• Capture actuals against project plan on a weekly basis
• Follow standard project baseline strategies
• Manage project to budget
• Manage project variance leveraging a formal Change Management process
• Up to 10-20% travel annually

Qualifications

• Bachelor's degree required
• Minimum of 5 years’ prior project management experience
• Consulting experience preferred
• Software implementation experience preferred
• Automotive Insurance/Automotive Repair/Body Shop experience a plus

Why Choose CCC:

We promote a healthy work-life balance and offer generous benefit plans and resources designed with employee satisfaction in mind.
What we value is simple - customers, employee commitment, collaboration and clear communication.

We hire people who will embrace the company’s goals and productively contribute in ways that help us serve the customer, innovate, and stay strong.
We make it a priority to keep employees healthy, happy and enriched.

• Healthy - Wellness programs, competitive medical benefit offerings
• Happy – Recognition programs, a confidential employee assistance program, Perkspot/employee discount program and potentially flexible work arrangements such as staggered start times
• Enriched – Tuition reimbursement, training and learning programs, and leadership development opportunities

Our corporate headquarters is located in downtown Chicago within the historic Merchandise Mart—a certified LEED (Leadership in Energy and Environmental Design) building.

Please Note: Contingent Workers, Field Inventory Representatives and Interns are not eligible for the benefits above.

CCC Information Services was recognized by Forbes as one of America’s Best Mid-Sized Employers in 2018 and ranked #17 in the Top 100 Digital Companies in Chicago in 2017 by Built In Chicago.

CCC is ready to help you shift your career into high gear. Let's get started!