CIB Wholesale Payments Fraud and Sanctions Technology - Agile Coach / Scrummaster

| Chicago
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Job Description Employer Description
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
Organization Description
The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets, and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk, and extend liquidity in markets around the world.
Job Description
CIB Wholesale Payments - Fraud and Sanctions Technology - Agile Coach / Scrummaster
The Trust Safety and Compliance team hosts CIB Wholesale Payments' world-class fraud and sanctions screening applications. We are currently seeking an Agile Coach / ScrumMaster to join our fast-growing team.
The ideal candidate will work to analyze the organization's existing SDLC methodologies and suggest and implement improvements across the in-scope agile teams. This person will also be managing medium to large-scale projects across the Fraud and Sanctions portfolios, as well as playing the ScrumMaster role for one or more of our US-based scrum teams.
This is a great opportunity for the successful candidate to become a part of an innovative team, leveraging the latest technologies and methodologies to build and manage first-class cloud-based applications that help fight payment fraud and interrupt sanctions transactions.
Responsibilities
  • Learn and Leverage existing agile practices and demand management within the organization
  • Assess existing practices, identify deficiencies and gaps, and create plans to remediate
  • Align practices across Trust, Safety, & Compliance organization
  • Create execution plan to make incremental (Daily, Weekly, Monthly) changes
  • Help train corporate teams on the agile methodology and oversee the development of agile teams to ensure effective outcomes for the organization
  • Bring in industry experience when helping implement tools, techniques, frameworks and practices surrounding product and delivery
  • Align and update Confluence product pages to be consistent across all product areas
  • Leverage and align Jira reporting for consistency
  • Create Product and Portfolio Level Dashboards
  • Create Requirement, Use Case and Persona Models / Templates
  • Coach teams to practice sizing/estimating and adhere to scrum ceremonies
  • Ensure sprints are aligned according to the release schedule and cross functional dependencies are identified, committed to, and scheduled across component teams
  • As ScrumMaster, ensure team has required skill sets and SMEs and that the team follows the Scrum process and rules
  • Help the Scrum team to adopt Scrum and enhance team and enterprise agility
  • Confer with Product Owners on critical Definitions, IE, Done, Ready etc...
  • Be a change agent with exceptional interpersonal skills and ability to influence up

Qualifications and Experience
  • 7+ years of project management and ScrumMaster experience combined, at least 5 working on large scale global software development projects
  • Bachelor's degree required, preferably in Computer Science or related discipline
  • PMP and/or CSM certification preferred
  • Solid understanding of core agile practices, estimating, and planning
  • Experience facilitating scrum ceremonies (backlog refinement, sprint planning, daily scrum, sprint demo, and retrospective)
  • Ability to remove impediments, solve problems, resolve conflict, and enforce agreed-upon rules with the Team
  • Prior experience in creating and improving agile processes within a team or a company
  • Project planning and execution
  • Risk-issue management
  • Strong written/verbal communication, coaching, analysis, and interpersonal skills
  • Solid JIRA tool knowledge
  • Experience working with globally diverse and distributed teams
  • Leadership capability and self-motivated team player
  • Ability to organize/manage multiple priorities and projects coupled with the flexibility to adapt to changes in a fast-paced environment
  • Familiarity with MS SharePoint & Excel, Confluence Wiki, and SDLC
  • Previous development experience (preferably Java and SQL), payments and/or payments fraud knowledge, and budget planning/tracking all \"nice-to-haves\" for this role

About Us JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
Equal Opportunity Employer/Disability/Veterans
About the Team Our Corporate & Investment Bank relies on innovators like you to build and maintain the technology that helps us safely service the world's important corporations, governments and institutions. You'll develop solutions that help the bank provide strategic advice, raise capital, manage risk, and extend liquidity in markets spanning over 100 countries around the world.
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Technology we use

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Location

Chicago, IL

An Insider's view of JPMorgan Chase

What’s the vibe like in the office?

My favorite thing about JPMorgan Chase is the vast number of problems we solve, and the diversity it takes to do that. Moving money, enabling payments and producing a world class customer experience are just a fraction of what we work on. Because the office is so casual and open, I get to participate in discussions on all of this.

Nick S.

Executive Director, Software Engineering

What projects are you most excited about?

As one of the largest financial institutions in the world, our scope of impact is huge. Knowing that a system we deliver is responsible for things millions do daily such as paying for groceries, withdrawing cash, or getting a loan pushes us toward solutions that scale, which is the most challenging but also the most rewarding part of our projects.

Edwin T.

Executive Director, Site Reliability Engineering

How does the company support your career growth?

JPMorgan has helped me develop as a professional – both as a technologist and as a business leader. I have taken advantage of executive leadership training and development aligned to the firm’s culture of “How We Do Business.” I feel good about working for a firm that invests in its #1 asset – US!

Lupe C.

Executive Director

How do you empower your team to be more creative?

Empowerment for Idea generation, problem solving and innovation is best coming from those who do the work. I engage my technologist in high profile work and foster an environment where ideas are welcome. Empowerment of our technologists is the key to success. Teams dig in, innovate and identify ways to create a better client experience.

Dawn T.

Managing Director, Software Engineering

How does the company support your career growth?

Working at JPMC has been a wonderful experience. I love how much JPMorgan Chase cares about its communities by offering support of technologists to local non-profit organizations through social innovation programs. The company also invests in its employees and provides many learning opportunities to us.

Meng M.

Software Engineer

What are JPMorgan Chase Perks + Benefits

Culture
Volunteer in local community
Partners with Nonprofits
Diversity
Diversity Employee Resource Groups
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Employee Stock Purchase Plan
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Game Room
Professional Development Benefits
Tuition Reimbursement
Diversity Program
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