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CLIENT IMPLEMENTATION MANAGER

| Chicago
Submit your resume & cover letter to [email protected] with "job title/Built In" in the subject line.
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What You’ll Do:

You will own the entire post-sale process with new customers, ensuring they receive excellent service and are on track for a successful relationship with LotLinx. As an implementation leader, you will be partnering with our sales and operations teams to onboard new customers in a high-quality and timely manner.

 

The successful candidate is an exceptional project manager with an extreme attention to detail – ensuring a seamless, positive implementation experience every time. This is a great opportunity to make significant contributions to a rapidly growing technology company.


Responsibilities Include:

 

  • Ensure a consistent and efficient client on-boarding process
  • Collaborate with our sales and operations teams to address client challenges, coordinate deliverables, and ensure seamless handoff to account managers
  • Develop and execute creative strategies that proactively address constraints in the onboarding process
  • Own all customer onboarding KPIs, leveraging success metrics to drive process improvements 

Qualifications

  • Bachelor’s degree or equivalent business experience is required
  • 5+ years of progressive experience in project or program management
  • Experience with client on-boarding & servicing
  • Strong collaboration skills, with a demonstrated ability to partner with stakeholders at all levels of the organization
  • Excellent problem solving, decision making, and communication skills
  • Experience with workflow analysis and executing process improvements
  • A proven record of delivering projects efficiently and effectively

 

About LotLinx

LotLinx is the leading AI-powered marketing technology company in the automotive industry.  LotLinx’s proprietary VIN-Specific™ Automotive AI platform helps vehicle sellers analyze shopper data and execute inventory-specific digital advertising campaigns.  LotLinx uses advanced machine learning technology to identify and score in-market car shoppers based on online activity, search behavior, and other predictive information.  LotLinx then enables automotive retailers to execute omni-channel digital campaigns that target high purchase intent shoppers and delivers them directly to vehicle detail landing pages.  

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Submit your resume & cover letter to [email protected] with "job title/Built In" in the subject line.
Apply now
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Location

Conveniently located in the hub of downtown Chicago, LotLInx is surrounded by a plethora of restaurants, theaters and public transportation routes.
Submit your resume & cover letter to [email protected] with "job title/Built In" in the subject line.
Apply now
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