Decision Services Program Director
What We'll Bring
At TransUnion, we have a welcoming and energetic environment that encourages collaboration and innovation. We are consistently exploring new technologies and tools to be agile. This environment gives our people the opportunity to hone current skills and build new capabilities, while discovering their genius.
Come be a part of our team – you’ll work with great people, pioneering products and cutting-edge technology!
Protecting the health and wellness of our associates and candidates considering a career at TransUnion is our highest priority. In supporting this vision, our recruitment and new hire experience for this role is fully virtual for the time being. Candidates interviewing will get to know our team over the phone and video, and this role will operate virtually upon hire until we return to the office. Even though we’re not physically together right now, our goal is to provide you a supportive candidate and new hire experience that will immerse you in our culture and set you up for success at TransUnion.
What You'll Bring
Advanced knowledge of project management in the B2B software space
Minimum of 3 years’ experience in the decision management, risk analytics, or similar space
Understanding of how risk analytics teams have implemented decision management technologies
Bachelor's degree in computer science, business, or a related field
5-8 years of project management and related experience
Experience working effectively with strategic partners
Strong leadership skills; ability to take initiative and ownership and effectively leverage resources to successful outcomes without constant direction
Strong problem solving skills; ability to break down complex problems into critical parts, identify the key causes and effectively prioritize and execute way forward
Proven ability to quickly grasp industry and business-wide concepts in order to assess implications to drive actions and to capitalize on opportunities
Strong critical thinking skills, ability to assimilate and understand new concepts in short time frames
Exceptional analytical skills; ability to logically and systematically visualize and efficiently tackle tasks
Superior communication skills (verbal and written)
Outstanding interpersonal skills and ability to work across functions and levels of seniority
Highly organized, excellent project management abilities
Advanced fluency in Excel, PowerPoint and Word
Comfort operating in and delivering high-profile results in ambiguous environments
Impact You'll Make
The Decision Services Program Director will work closely with the VP of Analytics Solutions & Enabling Technology to lead the active transformation of our decision services business by giving customers what they want - access to best-in-class decisioning platforms and technologies. You will leverage your expertise in the decision management space to optimize our portfolio of solutions while making TransUnion the most open and easy to work with data and analytics provider.
How You Will Contribute:
Work closely with the VP of Analytics Solutions & Enabling Technology to drive the active transformation of our decision services business
Be accountable for the longer-term P&L performance and strategy for our decision services solution portfolio
Predict resources needed to reach transformation objectives and manage resources in an effective and efficient manner
Track project costs in order to meet budget
Track staffing requirements while pursing strategic and operational objectives
Manage timely data collection to update operations metrics to achieve financial targets and deliver excellent customer service
Develop and manage a detailed project schedule and work plan
Provide project updates on a consistent basis to various stakeholders about strategy, adjustments, and progress
Manage operational alignment with strategic partners by coordinating tasks and communicating expected deliverables
Partner with US and international product leads to align on our regional strategy and operational plans
Monitor transformation progress and make adjustments as needed
Measure P&L performance to identify areas for improvement
Review and approve product backlogs for our decisioning technologies and solutions
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