Digital Transformation Manager

We are the Global Solution Delivery and Integration Services Team, the will be responsible for leading our development partner to ensure the Global solution is fully integrated.
The Solution Integration Manager will develop rapport with the Segment Run & Deploy teams to understand market specific considerations and integration points.
You will also work with our development partners to develop a deep technical understanding of the solution to act as the key McDonald’s contact for the market and their delivery teams.
• IndeedMCD

Solution Readiness
• Familiarity with DevOps Engineering principles such as API management, automation of CI/CD pipelines, testing and infrastructure provisioning
• Collaborate with Product, Architecture and Engineering teams to identify technical transformation activities and development engineering roadmap
• Work with Development and Engineering teams to prioritize and drive transformational change to technology platforms
• Experience working in a Global environment with multiple global stakeholders
• Deep understanding of Agile methodologies and impact on implementing a DevOps mindset
• Experience in collaborating with highly technical Architecture and Engineering teams
• Experience in communicating highly technical concepts and tying to customer value and business vision
• Strong ability to operate in influential environment to bring teams along on technical transformation journey
• Team focused collaborator, with strong written, verbal and listening skills
• Demonstrated ability to lead through change, advocate for and influence lean agile transition
• Comfortable facilitating and leading conversations with large groups ranging from Business and Product teams to Technical Engineering teams
• Work with provider in ensuring that market preparations have been accounted for
• Provide governance in post-mortem reviews to identify issues in deployment and full SDLC
• Ensure that market specific technical issues make it back to request backlog for consideration in future releases
• Implement process improvement in appropriate areas of development lifecycle
• 3-5 years experience

Technical Solution Review
• Obtain technical understanding of full solution stack as well as integration points
• Ability to identify market specific integration points and provide feedback to be considered as part of technical designs
• Assist in design of backend integration APIs and product integration
• You will meet with Architecture and development teams to develop understanding of modifications to current features
• API contracts
• Call structure and Data Flows between and within applications/services
• Understanding of what principles will have market impact
• Deployment strategy to the markets
• Delivery dates (Dev, QA, Delivery to Market)
• Test Plans/Strategy
• Environment Plans/Strategy
• Provide oversight to VDT and Dev Managers on following,
• Validation Plans of Key Integration Points, including application dependencies
• Triaging of integration tasks and issues
• Governance of backend product / services / assets
Market Engagement
• Integration variances into core solution across markets and market specific solutions
• Market specific configurations
• Marketing strategies and plans
• Work with Segment, market and MDTs to understand key feature requests and educate teams on technical deployment considerations for upcoming features and functionality
• Work with development partners and segment teams to communicate key handoff points and review of appropriate documentation to ease in delivery, including but not limited to the following,
• Deployment Approach
• Testing Strategy, including plans, coverage and targets
• Infrastructure requirements
• Market Environment Handoffs
• Educate Segments teams on deployment strategy into the market (blue/green vs. upgrade) and ensure MDT and market teams clearly understand requirements
• Act as McDonald's expert on solution delivery related activities through,
• Regular and impromptu communications to relevant partners and leadership
• Acting as escalation point for market and provider
• Work with teams to understand challenges and provide mentorship to the provider on integrating market’s local systems

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Technology we use

  • Engineering
  • Product
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    • SqlLanguages
    • SwiftLanguages
    • CustomLanguages
    • jQuery UILibraries
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    • AngularJSFrameworks
    • ASP.NETFrameworks
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    • TensorFlowFrameworks
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    • OracleDatabases
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    • TeradataDatabases
    • CustomDatabases
    • CustomAnalytics
    • CustomDesign
    • Custom Management


In the heart of the West Loop, a vibrant and rapidly growing tech neighborhood. Our new HQ is accessible by all forms of transportation.

An Insider's view of McDonald's Technology

What’s the vibe like in the office?

The entrepreneurial spirit at McDonald’s is noticeable at all levels. People inspire; people are nimble; people are team-driven; people are focused on evolving and improving. When you walk around the space, you can feel the energy that comes from collaboration and problem-solving. I am motivated to push myself every day.


Product Manager, Global Mobile App

What kinds of technical challenges do you and your team face?

We are providing insights and real time event data for decision making and marketing activation at a scale very few other companies can compare to. We are moving from a 1 to many CRM strategy to a 1 to 1 contextual and personalized experience for our customers and are watching our data drive the direction of feature development within McDonald’s.


Sr. Manager, Digital Analytics

What does career growth look like on your team?

Working at a company of this Global scale has stretched my skills like never before. The sheer number and variety of customers using the product I work on every day is both challenging and exhilarating; developing my skillset in a way that would be hard to match elsewhere


Sr. Product Manager, Kiosk

What's the biggest problem your team is solving?

McDonald’s has a few consistent challenges that we’re always solving for - scale and flexibility are critical. Every piece of technology that we build has to be scalable to 30,000+ restaurants! The second challenge is flexibility –we need to provide a consistent and reliable experience, and every restaurant is unique!


Product Capabilities and Innovation

What are McDonald's Technology Perks + Benefits

Volunteer in local community
Open office floor plan
Health Insurance & Wellness Benefits
Disability Insurance
McDonald's provides both short and long term disability benefits at no cost to you.
Dental Benefits
McDonald’s Dental Plans allows you to see the dentist of your choice and provides coverage for preventive, basic, major and orthodontic care at 100%.
Vision Benefits
McDonald's Vision Plan provides eye exam coverage and benefits that reduce your costs for prescription eyewear, contact lenses and laser vision correction.
Health Insurance Benefits
McDonald’s offers medical plan options to help pay for the cost of health care when you need it. During enrollment, you can sign up for the insurance and pick which plan is best for you.
Life Insurance
McDonald’s automatically gives you basic life, dependent life, accidental death and dismemberment (AD&D) and Business Travel Accident Insurance (BTA) at no cost to you.
Onsite Gym
We have an 8000 square foot gym on our 9th floor with best-in-class equipment, classes, personal training, and magnificent views of the city!
Retirement & Stock Options Benefits
401(K) Matching
Once you’re eligible for the company match, McDonald’s will match your contributions with $1 for each $1 you contribute up to a maximum of 6% of your annual pay, up to IRS limits.
Performance Bonus
Match charitable contributions
McDonald’s Matching Gifts Program encourages employee support of not-for-profit organizations. Under this program, McDonald’s gives $1 for every $1 you contribute, up to $5,000 a year.
Child Care & Parental Leave Benefits
Child Care Benefits
McDonald’s has agreements for employee child care discounts to help you with the cost of child care while you work.
Generous Parental Leave
McDonald’s provides four types of Parental Leave, and you may be eligible for one or more of the types of leave listed: Paid Parental Leave, Maternity Leave, Adoption Leave, Unpaid Parental Leave.
Flexible Work Schedule
McDonald's provides employees with a flexible work schedule that includes Summer hours, Core hours, Compressed week, Flexible start and end times.
Family Medical Leave
The Family and Medical Leave Act (FMLA) and certain state laws allow you to take unpaid leave to care for yourself and your qualified family members, as long as you are eligible.
Adoption Assistance
McDonald’s Adoption Assistance Program helps with the costs of adopting a child. The child must be under age 18 and not related to you by blood or marriage.
Vacation & Time Off Benefits
Generous PTO
McDonald's employees receive between 15 and 25 days per year of paid time off based on years of service.
Eligible employees get 40 days of paid sabbatical after their first 10 years of working at McDonald's
Paid Holidays
Paid Sick Days
McDonald's employees receive 100 hours per year of paid sick leave.
Perks & Discounts
Casual Dress
Commuter Benefits
Happy Hours
Happy hours are hosted on Thursdays in the summer, and twice a month on Thursdays during the remainder of the year.
McDonald's offers employees paid on-site garage parking.
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Continuing Education stipend
Paid industry certifications
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