Director, Project Management Office North America (Infrastructure Exp. mandatory)

| West Suburbs

The Director of Project Management Office North America is responsible for leading our program and project management teams who deliver large, complex infrastructure projects. Ensono is seeking a candidate who possesses executive level program and project management expertise in order to mentor and guide the teams with their ability to plan, organize, and control large client projects. Typical projects for these teams include data center migrations, the build out of Mainframe, Distributed and Public Cloud solutions and the upgrade and consolidation of infrastructure equipment. The specific responsibilities for the teams will include the planning and managing of projects for our clients and will include the development of the project scope, goals, work plans, budget tracking, timelines, deliverables, resource planning and executive level communications for successful and timely completion of such projects. We are looking for a knowledgeable, competent, team player that can lead our PMO and is capable of delivering successful conversations at the Executive level. Candidates should also be results oriented who can thrive in a culture that values initiative, leadership, and collaboration. The role will report directly to the Global VP of Implementation.
 

Responsibilities include:

·       Provides leadership and strategic direction to the project team

·       Manages company booked business to reasonable installation “forecast” dates

·       Ensures effective team identification of project risks, issues, assumptions and dependencies; acts as an escalation point for the team and implements effective mitigation strategies by taking corrective action to achieve resolution project goals.

·       Oversees the various work streams of activities in the project, including timeline, quality of work, risks, issue escalations, and collaboration amongst the various stakeholders.

·       Works with all stakeholders to ensure governance is in place and a continuous improvement/ transformation plan is in place.

·       Manages the development of polished executive-level presentations; delivers information to internal business associates and external clients in a clear and concise fashion.

·       Manages the project status reporting according to prescribed timelines for a given project

·       Develops measurement processes/methods for assessing progress towards goals and project outcomes

·       Manage costs and budget.

·       Develops business insights based on analysis of results and communicates key findings to various members of management to facilitate data-driven decision-making.

·       Develops partnerships with Sales and operational teams for handoff

·       Deliver to project timelines and keep within delivery SLA’s and SLO’s

·       Participate in weekly Sales meetings to assess upcoming client projects

·       Participate in weekly design assurance meetings to ensure we can deliver proposed solutions

·       Enablement of global resourcing for delivery of services

·       Creates an environment and culture of knowledge sharing and re-use

·       Create team development guidelines and perform one on one and skip level meetings with associates.

·       Build a metrics driven team, baselining through continuous improvements

 

 

People Management and Leadership

·       Manage and lead a large team of service-oriented professionals across multiple disciplines, including planning and allocating of resources, developing, coaching and mentoring associates and managing performance to deliver service outcomes and continuous improvements

·       Enables ongoing competency development of the portfolio/span of control

·       Personally, spend adequate time on coaching and mentoring the next level of associates

·       Communicates on organization policy or processes

·       Sets appropriate performance measurements for managers and associates

 

Required Qualifications

·       Bachelor’s degree in Computer Science or Business

·       Project Management (PMP) certification required

·       Agile, ITIL certifications a plus 

·       5+ years managing Project Teams

·       10+ years of complex program and project management experience

·       Fully proficient in MS Project 

·       Experienced with PSA tools and processes

·       Strong financial management skills 

·       Ability to work in a fast-paced environment with client focus

·       Experience with global matrix reporting models

·       Demonstrated experience defining, motivating and driving change at an executive level and across stakeholders

·       Excellent communication (verbal, written and technical translation) skills

·       Experience working in a Managed Service Provider business a plus

·       Infrastructure expertise a plus

 

Primary Location City/State:

Downers Grove, IL

Travel ~20%

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Technology we use

  • Engineering
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Location

Our HQ is 22 miles from the Loop; near Belmont station, BNSF line. Plenty of places to eat & shop! 2nd office is in downtown Chicago on Madison Ave.

An Insider's view of Ensono

What’s the vibe like in the office?

I find the culture to be very open and collaborative. One can be on a call with a customer and ask your technical resource across from you a specific question or run into our CEO in the hallway while grabbing a cup of coffee. We allow feedback to be given and changes to be heard. Leadership constantly finds ways to make it an exciting workplace

Bailey Cahill

Senior Manager - Partner & Alliances

What does your typical day look like?

A typical day in our Full Stack DevOps world is collaborative, affords room for creative problem-solving, offers unique opportunities and challenges. Our work involves using cloud technologies to solve application’s needs, research datalake technologies and architect to process large amounts of performance data. We also lay 6 man variation of ping

Jake Frazier-Flores

Software Engineer

What are Ensono Perks + Benefits

Ensono Benefits Overview

Benefits include - generous maternity and paternity leave, generous paid days off and company paid holidays. Sabbatical, adoption, compassion and bereavement leave days, adoption assistance and flexible spending account. Healthcare and 401K eligibility on 1st day of work. Paid volunteer days.

Wellness programs - designed to help us be our best! Fitness week, Virgin Pulse® platform, wellness plans for credits and discounts on medical plan contributions.

Fun ergonomic workplace - free snacks, onsite gym & trainer, yoga classes, Beer O'Clock days.

Culture
Volunteer in local community
Eat lunch together
Intracompany committees
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Unconscious bias training
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Family Medical Leave
Adoption Assistance
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Sabbatical
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Beer O' Cart every month!
Casual Dress
Game Room
Stocked Kitchen
Parking
Recreational Clubs
Relocation Assistance
Fitness Subsidies
Onsite gym available!
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Promote from within

Additional Perks + Benefits

15 options for coffee and chocolate drinks (its a coffee machine with an IP address after all!) Also, Starbucks machine with chai latte counts, right? And then after the free snacks and all the hot chocolate - get some steps in while checking your emails in our fitness center. We have associate discounts on various products and services locally and nationally.

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