Director - Technical Projects

| Chicago
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Who are we?

NowPow is a women-owned and led technology company that powers communities with the knowledge people need to get well, care for others, and manage with disease. The multi-sided Software-as-a-Service (SaaS) platform seamlessly integrates with electronic health records to identify patients’ self-care needs, generate highly matched referrals, share referrals with community partners, and track referral status to close the loop on care. By making community resources visible to the people who need them the most, NowPow nurtures healthier, more vibrant communities.

The Role:

Position Description:

NowPow is seeking a Director of Technical Projects that will lead planning and execution of customer integration projects with Electronic Health Records and case management systems. You will collaborate closely with NowPow’s New Product Development and Technology departments, and will be required to successfully navigate across all NowPow departments to ensure customer success. Your daily functions include managing current technology projects as well as planning for upcoming projects, working across NowPow to meet customers’ needs.

Responsibilities:

  • Lead technical project scoping and implementation, working with the customer project strategic leaders to finalize the technical project goals and scope
  • Refine process for planning and executing technical projects and onboarding process for each NowPow customer
  • Develop and execute a technical implementation roadmap for current and future projects (e.g. timelines and materials)
  • Execute on large scale implementation including timeline, work breakdown, and milestones
  • Identify and track areas of risk, develop mitigation plans, and build consensus on key project decisions
  • Work across departments to prioritize support issues, schedule development time, and communicate timelines and fixes effectively to customers
  • Identify process gaps and eliminate issues impacting progress
  • Understand the impact of new software releases and how they impact ongoing customer projects
  • Gain a deep understanding of the NowPow technology and understand all moving parts as they relate to implementation and integration product functionality
  • Continually think of ways to improve the implementation process
  • Participate in strategic planning conversations
  • Additional tasks as assigned

Qualifications:

  • 5-7 years of experience leading large technology projects and teams (e.g. software development, system implementations, business analysis etc.)
  • Bachelor’s degree in Computer Science, Information Systems, Business Administration, or equivalent preferred
  • Experience working on large scale projects to implement and/or interface with electronic health record systems
  • Experience designing and leading project-based work
  • Experience with project management techniques and tools
  • Ability to adhere and promote standard project management tools, procedures, and best practices
  • Experience managing both internal and external teams
  • Customer service experience and experience managing customer support initiatives
  • Outstanding written and verbal communication skills
  • Comfort working in a start-up environment
  • Ability to work independently under minimal supervision and strong track record of setting and meeting delivery commitments
  • The ability to be candid and forthright and conduct oneself with maturity and integrity in all situations
  • Charismatic attitude and willingness to work on a dynamic mixture of tasks no matter how big or small
  • Commitment to social impact initiatives and helping underserved communities
  • Strong analytic skills and extremely high attention to detail

 

Why NowPow?

We work at NowPow because we care!  NowPowers are passionate about our mission and are excited about the opportunities and challenges we face. At NowPow, we cultivate a culture of collaboration and respect, where everyone is a valued team member.

 

Our people and our culture are important to us and make working at NowPow special. We invest in the self-care of our team and provide competitive benefits to support this. We celebrate our successes every week with a company wide happy hour on Fridays and recognize those who went above and beyond in their work. Outside of work, we have fun through company events such as laser tag, ice skating and heading to the ballpark for beautiful weather and a baseball game!

 

We are looking for highly motivated and hard-working individuals to join our team and help us connect health care to self-care. Apply now to join our growing team!

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • C#Languages
    • JavascriptLanguages
    • SqlLanguages
    • jQueryLibraries
    • ReactLibraries
    • ASP.NETFrameworks
    • Handlebar.jsFrameworks
    • SASSFrameworks
    • Microsoft SQL ServerDatabases
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • Adobe XDDesign
    • AsanaManagement
    • JIRAManagement
    • WrikeManagement
    • InsightlyCRM
    • SendGridEmail

Location

We are located in the historic Hyde Park neighborhood on the South Side of Chicago and easily accessible by public transportation.

An Insider's view of NowPow

What does your typical day look like?

I kick off the day with our team stand-up and spend the rest of the day focusing on our integration projects, working with both our Engineering and Implementation teams. The collaborative atmosphere at NowPow encourages team members to work closely on tasks and ensure that we create seamless and quality integrations with our customers.

Sophia

Software Engineer

What are NowPow Perks + Benefits

NowPow Benefits Overview

Our people and our culture are important to us and make working at NowPow special. We invest in the self-care of our team and provide competitive benefits (medical, PTO, 401k and much more) to support this. We celebrate our successes every week with a companywide happy hour on Fridays and recognize those who went above and beyond in their work. Outside of work, we have fun through company events such as laser tag, ice skating and heading to the ballpark for beautiful weather and a baseball game!

We are looking for highly motivated and hard-working individuals to join our team and help us connect health care to self-care.

Culture
Volunteer in local community
NowPow Gives Back is a group dedicated towards advancing our social mission by providing opportunities for staff to donate time, money, or effort to causes in our communities.
Friends outside of work
Eat lunch together
Intracompany committees
NowPow has a Culture Club that is an interdepartmental group of NowPow team members dedicated to strengthening company culture and engaging employees in making NowPow a great place to work.
Daily stand up
Team based strategic planning
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
NowPow's health insurance policy covers 80% of the monthly premium.
Onsite Gym
Retirement & Stock Options Benefits
401(K)
401(K) Matching
NowPow provides employees with a 401(k) matching plan managed by Guideline. We match 100% of contributions up to 1% of an employee's annual salary.
Child Care & Parental Leave Benefits
Remote Work Program
NowPow offers all employees one common remote workday per week on Wednesdays.
Family Medical Leave
Employees who have been with the company for 12 months are eligible for 12 weeks of family medical leave.
Vacation & Time Off Benefits
Generous PTO
NowPow employees receive between 10 and 20 days per year of paid time off based on years of service.
Paid Holidays
Paid Sick Days
Employees receive 5 days per year for Self Care Days. Self Care Days can be used for self-care of any kind, including personal development, volunteering, or physical and/or mental rejuvenation.
Perks & Discounts
Casual Dress
Stocked Kitchen
NowPow has a fully stocked kitchen including unlimited snacks, coffee, tea and of course, lots of LaCroix.
Happy Hours
We like to end each week on a good note. Every Friday from 4-5pm different departments take turns hosting “Nosh,” an hour of hanging out, reflecting on the week, and enjoying snacks and drinks.
Parking
We offer employees a parking subsidy.
Recreational Clubs
Professional Development Benefits
Lunch and learns
Brown Bag Lunches occur once a month and highlight the many interests of our employees. Brown Bags are an opportunity during the workday to learn about a new skill or topic from your colleagues.
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