Implementation Analyst
If you are a current Motorola Solutions employee, please click this link to apply through your Workday account.Company Overview
At Motorola Solutions, we create technologies our customers refer to as their lifeline. Our technology platforms in communications, software, video and services help our customers work safely and more efficiently. Whether it’s helping firefighters see through smoke, enabling police officers to see around street corners, or reliably keeping the lights on in homes and businesses around the world, our work supports those who put their lives on the line to keep us safe. Bring your passion, potential and talents to Motorola Solutions, and help us usher in a new era in public safety and security.
Department OverviewThe Software Enterprise Deployment and Integration team is the team that delivers solutions to the public safety sector. We are committed to providing technology and tools which will allow customers to focus on their mission, and enable them to respond faster with smarter and safer decisions. We deploy and support products such as Computer Aided Dispatch, Records Management Systems, Jail Management Systems and Mobile Data Computing, among other offerings.
Job Description
As an implementation analyst, you would consult with customers to gain a comprehensive understanding of workflows, business/technical requirements, and needs. You would work with your customer education team as well as other relevant parties to deliver Motorola software solutions, and prepare and deliver end-to-end setup training. This would also include transitioning clients effectively to customer success and technical services teams upon successful implementation.
Qualifications:
- Bachelor's degree preferred
- Experience with implementing/deploying Public Safety applications - highly preferred
- Understands the needs of public safety.
- Good written and verbal communication skills.
- Self motivated and can work independently and as part of a team.
- Basic computer skills.
- Comfortable with speaking in front of large groups.
- Willingness to travel
Basic Requirements
Experience with installation and/or deployment.
High School Diploma or equivalent (GED)
Travel RequirementsOver 50%
Relocation ProvidedNone
Position TypeExperienced
Referral Payment PlanYes
EEO Statement
Motorola Solutions is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran's status, or, any other protected characteristic.