Implementation and Operations Manager

| Chicago

Who We Are:

We believe a workplace food program is something employees should love and look forward to every day. Powered by technology and a network of over 1,400 restaurants, Fooda feeds hungry people at work through our ongoing food programs located within companies and office buildings. Every day, each Fooda location is served by a different restaurant that comes onsite and serves fresh lunch from their chef’s unique menu. Now with over 30 million meals sold, Fooda operates in nineteen major US cities and plans for continued expansion.

Who We Are Looking For:

As the Implementation and Operation Manager at Fooda, you will report to the Vice President of Enterprise Sales and work with our Market Directors to launch and bridge our revolutionary cafeteria replacement program. 

You will be responsible for managing the 60-day transition of award of business to launch working directly as the client liaison as well as the principle project manager. 

You will oversee and support the implementation and execution of design, marketing, budget, supply chain, staffing, licensing and permits, and account management. 

The ideal candidate is a results oriented, performance driven individual that has the ability to set and manage expectations internally and externally. 

This position requires an individual who is not only creative with a keen eye for design but also detailed in execution of a complex multi-layered transition launch plan. This position requires 60-80% travel.

Who You Are:

  • 10+ years of successful retail marketing/ operations experience
  • Must be a self-starter with the ability to manage multi-pronged detailed projects.
  • Possess excellent communication skills and have the ability to communicate with people on a variety of levels and have a proven record in building strong relationships
  • Strong desire for customer satisfaction

What You Will Be Doing:

  • Project management- Executing against a 60 day detailed transition plan working with clients, Fooda team and suppliers
  • Client Liaison- Building and nurturing the client relationship during the critical transition stage of launch
  • Artistic designer- Being able to take the vision that was sold and making it a reality within a limited budget
  • Recruiter- Lead and support local markets with hiring the team to operate the cafeteria replacement
  • Supply chain manager- Coordinate vendor relations, contracts and orders for cafeteria replacement launch
  • Presenter- Ability to present in complex sales processes as a expert in your particular role

What We’ll Hook You Up With:

  • Competitive market salary and stock options based on experience
  • Comprehensive health, dental and vision insurance plans
  • 401k retirement plan with company match
  • Paid maternity and parental leave benefits
  • Flexible spending accounts
  • Company-issued laptop
  • Daily subsidized lunch program (ours!) and free food and beverages in the office
  • A fulfilling, challenging adventure of a work experience

Must be authorized to work in the United States on a full-time basis. No phone calls or recruiters please.

Read Full Job Description

Location

Our office is a convenient 6 minute walk from Ogilvie and Union train stations and a 3 minute walk from the Washington/Wells Brown line stop.

An Insider's view of Fooda

What’s the vibe like in the office?

In one word, I would say the vibe in our office is 'Hungry'. Hungry because every person in here is driven to grow this company as quickly and effectively as possible, and you can feel that energy when you walk in the door. Hungry also because there is food everywhere all the time.

John

Business Development Manager

What projects are you most excited about?

One of the most exciting features on the horizon is Order Ahead for our popups. Order Ahead is a game changer for professionals on the go, giving them the ability to bypass unpredictable lines. It’s a huge challenge, some companies (including Starbucks) took years perfecting their programs into well-oiled machine. We’re up for the challenge!

Bri

Senior Product Manager

How does the company support your career growth?

Within the engineering department at Fooda, there are two career tracks - technical and management. On the technical track you'll learn how to solve challenging computer science problems. On the management track you'll learn how to lead a team of people. Engineering managers at Fooda do a great job guiding you down whichever path you choose.

Jake

Senior Software Engineer

How do your team's ideas influence the company's direction?

We set annual goals for the company and measure ourselves against them. With this as the guide, we expect our teams to identify and advocate for ideas that get us there. I can point to ideas from teams all over the company - technology, sales, account management - that became an impactful part of our business strategy or technology platform.

Jason

Chief Product Officer

How has your career grown since starting at the company?

When I joined Fooda, my goal was to memorize all of our 100+ partners. Five years later, I’m managing a team of 6 people and we manage the daily operations for 100+ events per day! I’m so grateful that in such a short time I've been able to grow personally and professionally with Fooda. My mantra – the work doesn’t get easier, you just get better!

Paige

Popup Account Manager

What are Fooda Perks + Benefits

Fooda Benefits Overview

A few things Fooda will hook you up with:
- Competitive market salary and stock options based on experience
- Comprehensive health, dental and vision plans
- 401k matching and flexible spending account
- Paid maternity and parental leave benefits
- Flexible spending accounts
- Laptop and peripherals of your choice
- Daily subsidized lunch program (ours!) and free food and beverages in the office
- A fulfilling, challenging adventure of a work experience

Culture
Partners with Nonprofits
Friends outside of work
Eat lunch together
Daily stand up
Team owned deliverables
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Retirement & Stock Options Benefits
401(K) Matching
Company Equity
Vacation & Time Off Benefits
Unlimited Vacation Policy
Perks & Discounts
Casual Dress
More Jobs at Fooda16 open jobs
All Jobs
Finance
Dev + Engineer
HR
Legal
Operations
Project Mgmt
Sales
Project Mgmt
new
Chicago
Developer
new
Chicago
HR
new
Chicago
HR
new
Chicago
Finance
new
Chicago
Developer
new
Chicago
Developer
new
Chicago
Operations
new
Chicago
HR
new
Chicago
Operations
new
Chicago
Developer
new
Chicago
Developer
new
Chicago