Innovation Project Manager

McDonald's Corporation continues to grow and expand!


We are one of most recognized brands in the world. In 2018, we have been rated as a top 10 place to work in Chicago. As a modern, dynamic “Tech” and “Innovative” company, we are continually changing the Retail Food Service industry. Working in our Innovation group of the corporation will provide you with meaningful exciting, new work, rewarding career opportunities, and one of the best comprehensive benefits packages in the industry.


McDonald’s is taking our business beyond the walls of restaurants - revolutionizing how we collaborate with our customers. We are providing customers with enticing mobile, web, delivery, and kiosk solutions on the scale of industry leading retailers. Innovation is critical to our business strategy and a top priority for McDonald’s. Our team is working on groundbreaking solutions that will redefine our ways of working at McDonald’s to move from incremental thinking to breakthrough innovation. To help us do this, the Innovation team is looking for a skilled Project Manager to play a meaningful role in bringing our innovation solutions and tomorrow’s vision to life.


In this high impact role, you will be responsible for the project management of one or more key work streams from development through deployment, ultimately ensuring that the McDonald’s vision comes to life. Our solutions require a level of technology integration and multi-functional collaboration exceeding our most complex initiatives to date. The role is ideal for an ambitious business-oriented project management professional who has an aptitude for leading teams in a complex fast paced environment.


  • Bachelor’s degree or equivalent in Computer Science, Business, Finance or Engineering is required.

  • 7+ years professional work experience

  • 4+ years project management experience leading complex cross-functional initiatives

  • PMP certification

  • Demonstrate strong knowledge of Agile and Project Management process and tools; Agile certification is a plus

  • 3+ years experience leading mobile, web, hardware/ equipment, and/or IT based projects

  • Influential with a demonstrated ability to establish rapport, orchestrate and motivate teams, lead without formal (line) authority

  • Adapts to changes in priorities with ease, comfortable working “in the gray” while defining the way forward.

  • In-depth, demonstrated experience of thriving in a dynamic, fast changing, and sometimes ambiguous environment

  • Desire and ability to build strong, cohesive relationships at all levels of the organization- up, down, and across.

  • You have strong verbal and written communication skills as well as technical acumen.

  • Experience communicating effectively with mid-level to senior management

  • Ability to deliver information in a clear, concise way, ensuring the organization makes rapid and informed decisions.

  • Understands the need for a balance between process and agility but continues for push for better processes and discipline as we build out solutions and deploy them

  • Hardworking facilitator who consistently leads conflict and issue resolution.

  • Ambitious leader who actively works to remove barriers to achieving results.

  • Experience working with global teams preferred.

Preferred Requirements

  • Experience in QSR space a strong plus

  • McDonald's business experience / restaurant experience.

  • Mobile or digital experience.

  • Knowledge of McDonald's POS, cashless, back office, and other restaurant technologies

  • Proficiency with MS Office

  • Knowledge of MS Project or PPM tools

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.





Responsibilities


  • The IT PM will drive the overall direction and vision of the projects and gaining alignment across internal and external partners

  • You will orchestrate high performing teams made up of engineering managers, product managers, operations managers and vendor project managers, ensuring key priorities are moved forward with speed and on schedule.

  • Project manage scope definition, road maps, integrated project timeline, roles and responsibilities, program status, governance, alignment, risk mitigation, issue resolution, and communications.

  • Driving effective operating cadence to move project at pace, flagging and escalating issues for resolution where needed

  • Developing effective project work plans and managing delivery against them

  • Partnering and managing external resources and vendors – ensuring alignment with internal teams and company standards

  • You will coach team members to work effectively: prioritizing tasks, determining and managing timelines, and more

  • Thinking long term solutions and anticipating potential risks and leading problem-solving sessions across cross-functional teams

  • Ensure a common understanding by setting expectations in accordance with the Project Plan, in order to align the partners and team members

  • Measure project performance using appropriate tools and techniques to monitor the progress of the project, identify and quantify any variances, perform any required corrective actions, and communicate to all partners

  • Work closely with McDonald’s product owner/ workstream lead to understand priorities and implement the McDonald’s strategy.

  • Understand or rapidly develop understanding of the technology (both hardware and software) and how it works together to create one solution.

  • Interface and collaborate with end-to-end program managers and market deployment teams to deliver comprehensive localized solutions.

  • Sets and holds teams accountable to project deliverables, quality, and performance standards.
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Technology we use

  • Engineering
  • Product
    • .NETLanguages
    • C#Languages
    • C++Languages
    • JavaLanguages
    • JavascriptLanguages
    • SqlLanguages
    • SwiftLanguages
    • CustomLanguages
    • jQuery UILibraries
    • ReactLibraries
    • CustomLibraries
    • AngularJSFrameworks
    • ASP.NETFrameworks
    • ExpressFrameworks
    • HadoopFrameworks
    • Node.jsFrameworks
    • SparkFrameworks
    • SpringFrameworks
    • TensorFlowFrameworks
    • CustomFrameworks
    • CassandraDatabases
    • HBaseDatabases
    • Microsoft SQL ServerDatabases
    • OracleDatabases
    • RedisDatabases
    • SQLiteDatabases
    • TeradataDatabases
    • CustomDatabases
    • CustomAnalytics
    • CustomDesign
    • Custom Management

Location

In the heart of the West Loop, a vibrant and rapidly growing tech neighborhood. Our new HQ is accessible by all forms of transportation.

An Insider's view of McDonald's Technology

What’s the vibe like in the office?

The entrepreneurial spirit at McDonald’s is noticeable at all levels. People inspire; people are nimble; people are team-driven; people are focused on evolving and improving. When you walk around the space, you can feel the energy that comes from collaboration and problem-solving. I am motivated to push myself every day.

Jen

Product Manager, Global Mobile App

What kinds of technical challenges do you and your team face?

We are providing insights and real time event data for decision making and marketing activation at a scale very few other companies can compare to. We are moving from a 1 to many CRM strategy to a 1 to 1 contextual and personalized experience for our customers and are watching our data drive the direction of feature development within McDonald’s.

Eric

Sr. Manager, Digital Analytics

What does career growth look like on your team?

Working at a company of this Global scale has stretched my skills like never before. The sheer number and variety of customers using the product I work on every day is both challenging and exhilarating; developing my skillset in a way that would be hard to match elsewhere

Jade

Sr. Product Manager, Kiosk

What's the biggest problem your team is solving?

McDonald’s has a few consistent challenges that we’re always solving for - scale and flexibility are critical. Every piece of technology that we build has to be scalable to 30,000+ restaurants! The second challenge is flexibility –we need to provide a consistent and reliable experience, and every restaurant is unique!

Whitney

Product Capabilities and Innovation

What are McDonald's Technology Perks + Benefits

Culture
Volunteer in local community
Open office floor plan
Health Insurance & Wellness Benefits
Disability Insurance
McDonald's provides both short and long term disability benefits at no cost to you.
Dental Benefits
McDonald’s Dental Plans allows you to see the dentist of your choice and provides coverage for preventive, basic, major and orthodontic care at 100%.
Vision Benefits
McDonald's Vision Plan provides eye exam coverage and benefits that reduce your costs for prescription eyewear, contact lenses and laser vision correction.
Health Insurance Benefits
McDonald’s offers medical plan options to help pay for the cost of health care when you need it. During enrollment, you can sign up for the insurance and pick which plan is best for you.
Life Insurance
McDonald’s automatically gives you basic life, dependent life, accidental death and dismemberment (AD&D) and Business Travel Accident Insurance (BTA) at no cost to you.
Onsite Gym
We have an 8000 square foot gym on our 9th floor with best-in-class equipment, classes, personal training, and magnificent views of the city!
Retirement & Stock Options Benefits
401(K) Matching
Once you’re eligible for the company match, McDonald’s will match your contributions with $1 for each $1 you contribute up to a maximum of 6% of your annual pay, up to IRS limits.
Performance Bonus
Match charitable contributions
McDonald’s Matching Gifts Program encourages employee support of not-for-profit organizations. Under this program, McDonald’s gives $1 for every $1 you contribute, up to $5,000 a year.
Child Care & Parental Leave Benefits
Child Care Benefits
McDonald’s has agreements for employee child care discounts to help you with the cost of child care while you work.
Generous Parental Leave
McDonald’s provides four types of Parental Leave, and you may be eligible for one or more of the types of leave listed: Paid Parental Leave, Maternity Leave, Adoption Leave, Unpaid Parental Leave.
Flexible Work Schedule
McDonald's provides employees with a flexible work schedule that includes Summer hours, Core hours, Compressed week, Flexible start and end times.
Family Medical Leave
The Family and Medical Leave Act (FMLA) and certain state laws allow you to take unpaid leave to care for yourself and your qualified family members, as long as you are eligible.
Adoption Assistance
McDonald’s Adoption Assistance Program helps with the costs of adopting a child. The child must be under age 18 and not related to you by blood or marriage.
Vacation & Time Off Benefits
Generous PTO
McDonald's employees receive between 15 and 25 days per year of paid time off based on years of service.
Sabbatical
Eligible employees get 40 days of paid sabbatical after their first 10 years of working at McDonald's
Paid Holidays
Paid Sick Days
McDonald's employees receive 100 hours per year of paid sick leave.
Perks & Discounts
Casual Dress
Commuter Benefits
Happy Hours
Happy hours are hosted on Thursdays in the summer, and twice a month on Thursdays during the remainder of the year.
Parking
McDonald's offers employees paid on-site garage parking.
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Continuing Education stipend
Paid industry certifications
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