IT People Systems Project Manager
McDonald’s is proud to be one of the most recognized brands
in the world, with restaurants in over 100 countries and billions of customers
served each year. As the global leader in the food service industry, McDonald’s
has a legacy of innovation and hard work that continues to drive us to build an
even better McDonald's. Today, we are growing with velocity and are focused on
modernizing experiences while delivering incredible value and quality in the
food we serve.
McDonald's is a people business, just as much as it is a
restaurant business. We strive to be the most versatile brand on the planet by
building complementary teams who create delicious feel good moments that are
easy for everyone to enjoy.
The Quick Service Industry requires quick thinking: our work
culture is flexible and dynamic to ensure we are executing with pace and
sharing our latest ideas. Our new state-of-the art headquarters, is located in
the booming West Loop area of downtown Chicago
McDonald’s goal is to be a modern forward-thinking burger
company delivering a contemporary customer experience. Customers are expecting
new and exciting experiences and services that are easy to use and seamlessly
integrated into their daily lives. The IT People Systems team plays a
significant role in achieving this goal by ensuring our restaurant personnel
are positioned with the tools they need to successfully drive a positive
The IT People Systems team focuses on HR and Learning
technology platforms servicing the HR and Learning Technology functional areas
within McDonalds. These responsibilities are critical to grooming our greatest
asset – our People.
The ideal candidate will be responsible for the successful
execution/delivery of multiple projects including the objective of managing the
development of HR technologies such as Applicant Tracking systems, onboarding,
HR/Benefits, Integrations to Time Keeping, Scheduling and other HR related
solutions modernizing the experience for our crew and managers. In addition,
this role will be the primary contact for all HR related technology projects.
The Project Manager will also be expected to utilize proven IT project
management processes in close collaboration with business stakeholders,
vendors, team members, and various IT functions. The Project Manager will
assume end-to-end initiative accountability to deliver the functional
requirements defined by a cross functional team.
Undergraduate degree required, Master’s degree
preferred in Computer Science or Project Management.
The Project Manager, US IT People System will
have 3+ years of experience and strong leadership skills with technical
knowledge/experience in the implementation cross functional projects. Specific
Demonstrated success at building Franchisee and
Cross Company relationships to achieve results.
Demonstrated success in implementing HR
technologies (e.g. Applicant Tracking, On-Boarding, HR Benefit, Case/Incident
Management, Portal and Self Service Technologies)
High energy level, adaptability, versatility,
appreciation of marketplace and internal customer considerations.
Strong influencing skills to drive the best
decision-making for the company.
Capable of achieving results in a US and Global
- McDonald's business experience
/ restaurant experience.
- Mobile or digital
- Experience with Bot
- Build requirements, select
vendor(s) and oversee development and implementation of the HR initiatives
within the U.S. restaurants for use by Restaurant Managers and Crew.
Enabling Applicant Tracking, On-Boarding, Crew Reward and Recognition,
Owner/Operator People Experience Network portal, HR Case Management and
other HR technologies as dictated by our HR business partners.
- Support and Manage HR
Technology projects (i.e. existing HR system as mentioned above)
- Lead IT efforts to onboard
and implement a Global Video Platform
- Participate in IT efforts
for a mobile learning experience
- Participate in IT efforts
in improving the restaurant hiring process
- Collaborate with cross
functional teams and learning leaders
- Oversight, control, and
monitor of the planning, estimation, analysis, and design required in
support of the People roadmap, using common project management
methodologies such as Agile
- Act as a SPOC for the 3rd
- Oversee requirements for
Features and Functionality of any HR initiatives
- Provide project
performance and progress reporting to various project stakeholders
including executive leadership with a focus on business benefit
- Ensure continual roadmap
alignment with other organizational strategic initiatives and changes in
- Review work products to
ensure quality, accuracy and verify completeness
- Interface, coordinate, and
communicate project interdependencies with other IT functional areas and
business areas in timely and proactive manner
- Influence or provide input
to department-level forecasting and planning activities
- Focus on financial
management for all projects executed by the People Systems team
- Participate in Technology