ITBM Advisory Solution Consultant

| Chicago

ITBM Advisory Solution Consultant 
Location: Any Major US Metro

ServiceNow is changing the way people work. With a service-orientation toward the activities, tasks and processes that make up day-to-day work life, we help the modern enterprise operate faster and be more scalable than ever before. 

We’re disruptive.  We work hard but try not to take ourselves too seriously.  We are highly adaptable and constantly evolving.  We are passionate about our technology, and we live for our customers.  We have high expectations and a career at ServiceNow means challenging yourself to always be better. 

ServiceNow is seeking IT Business Management (ITBM) solution consultants who can provide leadership and expertise during pre-sales engagement. A combination of being well versed in presenting solutions to varied audiences as well as a hands-on technical knowledge to go wide and deep on solution positioning and delivery as part of sales cycles.

What you get to do in this role:

  • Create and contribute in Sales campaigns focused on ITBM by providing product and industry insight
  • Serve as a thought leader on ITBM for ServiceNow
  • Strong alignment with Product Management and Engineering teams on roadmap and field feedback
  • Create and own programs that enable Solution Consultants to demonstrate the value of ITBM
  • Contribute to and maintain a showcase of ITBM solutions created on the ServiceNow platform
  • Assist the sales personnel in qualification of customer needs and performing business value assessments to determine value for clients
  • Demonstrations of solutions, both standard and tailored to prospects and existing customers
  • Responding to request for information / proposal documents
  • Scoping and delivering Proof of Concept/Proof of Value engagements with prospects
  • Supporting Marketing events – user conferences, trade shows, webinars, etc.
  • Staying current on competitive analysis and understand how to best position ServiceNow solution to ensure we keep ahead of opportunities, obstacles, and challenges
  • Understanding business and technical problems addressed by the product including key regulations, business drivers, evolving business needs, etc.

In order to be successful in this role, we need someone who has:

  • Exceptional communication and presentation skills to include technical and business concepts
  • Ability to forge strong business relationships and connect with both C-level execs at customers as well as with individuals in ServiceNow eco-system
  • Strong Pre-sales experience and mastery of the Sales process
  • A strong understanding of the PPM market and Project Management related business processes
  • Prior presales experience with a PPM or APM solution provider (CA, HP, Oracle, Microsoft) or related high technology business environment
  • Knowledge of Application Lifecycle Management (ALM) market, or IT Financial Management market
  • Exhibit prior and current technical expertise in web technology and the ability to learn new technology

We provide competitive compensation, generous benefits and a professional atmosphere. This is a very collaborative and inclusive work environment where individuals strong on aptitude and attitude will have an opportunity to grow their professional careers through working with some of the most advanced technology and talented developers in the business.

 

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, or veteran status. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at (408) 501-8550, or [email protected] for assistance.

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Technology we use

  • Engineering
  • Product
    • JavaLanguages
    • JavascriptLanguages
    • RubyLanguages
    • SqlLanguages
    • jQueryLibraries
    • ReactLibraries
    • AngularJSFrameworks
    • Maria DBDatabases
    • MySQLDatabases
    • OracleDatabases
    • Google AnalyticsAnalytics
    • PiwikAnalytics
    • Adobe AnalyticsAnalytics
    • BalsamiqDesign
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • ServiceNowManagement

Location

In addition to having neighbors such as Google and McDonald’s new global HQ, the West Loop is home to Chicago’s “Restaurant Row."
171 N Aberdeen St, Chicago, IL 60607

Insider's spotlight

What’s the vibe like in the office?

You make decisions every day that help people. My work makes a big difference, and that’s satisfying.

Medha

Senior application developer

What projects are you most excited about?

I wanted to work at a growing company. We're focused, customer-centric, and you can't beat the platform.

Olum

Project manager

What are some things you learned at the company?

Our purpose is empowering. The company's putting a lot into the culture, the employees - they're investing in us.

Marina

Creative director

What is your vision for the company?

Amazing products that create great employee and customer experiences and make work, work better, is our passion.

CJ

Chief product officer

What is your vision for the company?

Taking a long-range view, we've got the spirit of a start-up and the resources to deliver with high quality.

Preetam

Software engineer

What are ServiceNow Perks + Benefits

ServiceNow Benefits Overview

At ServiceNow, we believe that a life well-worked is critical to a life well-lived. And we believe in the power of the individual to achieve amazing things.

Our employees are united in the desire to be part of a company that has a long-lasting, positive, global impact. They get their voices heard and have the satisfaction of seeing their hard work brought to life.

Come build something awesome. We’ve got all the benefits you’d expect, and all the opportunities you want.

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Onsite Gym
Retirement & Stock Options Benefits
401(K)
Company Equity
Employee Stock Purchase Plan
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
Stocked Kitchen
Some Meals Provided
Happy Hours
Pet Friendly
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
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