LMS Administrator

| Chicago

The LMS Administration team supports multiple groups, from course designers to students, to create and maintain an easy-to-use, engaging, and secure environment for students to learn online. This role involves a wide variety of front-end system management as well as an understanding of back-end system processes, in addition to managing technical support. Strong analytical thinking and team coordination is key to success in this position.

Responsibilities:

  • Oversee the management of multiple Learning Management Systems (LMS)
    • Provision new users and course spaces
    • Review and test scheduled updates to the LMS
    • Own and enforce user permission schemes
    • Research, install, and maintain vendor tools (LTIs)
    • Set up and configure new LMS spaces as needed
  • Complete daily and semi-regular data updates
    • Review and consolidate client source data from multiple systems
    • Process course enrollment data for students and faculty in the LMS
    • Work with internal teams to coordinate and maintain client event calendars
    • Perform scheduled calendar tasks related to university term structures
  • Support internal teams and end users with technical questions or issues in the LMS
    • Monitor support ticket systems for internal and external users
    • Analyze support case data to identify and prioritize root problems
    • Work directly with some users to resolve technical issues
  • Manage team members and vendor relationships
    • Oversee the tasks and duties of other LMS Specialists
    • Own and maintain working relationships with multiple clients and vendors
    • Write and maintain articles for a technical support knowledge base

Requirements:

  • Associate’s or Bachelor’s Degree, or equivalent work experience
  • Excellent organizational and analytical skills
  • Ability to troubleshoot common issues with PCs, Macs, and multiple browsers
  • Experience with third-party Learning Management Systems – Blackboard, Canvas, Moodle – preferred
  • Experience working with spreadsheets and coding is a plus

* Everspring is an equal opportunity employer. 
Read Full Job Description
Apply now

Technology we use

  • Engineering
    • JavaLanguages
    • JavascriptLanguages
    • PHPLanguages
    • PythonLanguages
    • RLanguages
    • ScalaLanguages
    • SqlLanguages
    • jQueryLibraries
    • ReactLibraries
    • ReduxLibraries
    • AngularJSFrameworks
    • Ember.jsFrameworks
    • SpringFrameworks
    • MongoDBDatabases
    • MySQLDatabases

Location

Our office is located in the heart of downtown Chicago. We're easily accesible via public transit and near both Union and Ogilvie train stations.

An Insider's view of Everspring

What are some social events your company does?

The team spirit I feel at Everspring is priceless and the social events is nothing to frown upon. I mean, I won the last Halloween Costume contest, and the prize was awesome. The participation of events, like birthday month, game night, by each department reflects the togetherness the company cultivates.

Janice

Senior Full Stack Developer

What kinds of technical challenges do you and your team face?

Some of the most engaging challenges we face are around how elegantly we handle information. From data analytics and user applications, to how information is surfaced in our own teams, there are always new problems that need to be solved. All of our services are driven by this underlying need for data, and we get to tackle it in new ways every day.

Varun

Executive Director of Technology

How has your career grown since starting at the company?

I joined Everspring in 2016 and was able to explore various opportunities within the company. As a Client Engagement Manager, I work directly with our partners to grow and successfully support our on-going relationships as well as connect with our teams here cross-functionally to ensure successful execution of day to day operations.

Aggie

Client Engagement Manager

How do you collaborate with other teams in the company?

Each week, our Admissions Advisors, Marketing Specialist, Student Services Coordinator and Client Engagement managers collaborate to find innovative solutions to various challenges we face as a whole. To be submerged in a culture that endorses individual growth, cross functional collaboration with outside the box solutions is what I value.

Michael

Admissions Advisor

What are Everspring Perks + Benefits

Culture
Friends outside of work
Eat lunch together
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Health Insurance & Wellness Benefits
Disability Insurance
Dental Benefits
Vision Benefits
Onsite Gym
Retirement & Stock Options Benefits
401(K)
Vacation & Time Off Benefits
Paid Holidays
Perks & Discounts
Casual Dress
Commuter Benefits
Stocked Kitchen
Professional Development Benefits
Lunch and learns
Promote from within
More Jobs at Everspring20 open jobs
All Jobs
Finance
Data + Analytics
Dev + Engineer
HR
Marketing
Operations
Project Mgmt
Sales
Content
HR
new
Chicago
Marketing
new
Chicago
Content
new
Chicago
Operations
new
Chicago
Sales
new
Chicago
Marketing
new
Chicago
Marketing
new
Chicago
Sales
new
Chicago
Operations
new
Chicago
Data + Analytics
new
Chicago
Developer
new
Chicago
Marketing
new
Chicago
Operations
new
Chicago
Sales
new
Chicago
Project Mgmt
new
Chicago
Content
new
Chicago
Finance
new
Chicago