Manager, Implementation at VillageMD
At VillageMD, we leverage data to create products and solutions which drive business decisions, enable the execution of business strategies, and measure business and clinical results and outcomes. Our VBC Technology Services team is integral to the delivery of these solutions by serving on the front lines of data acquisition, management, and normalization efforts from a breadth of sources (EHR’s, payers, HIE’s, 3rd party vendors, and more). As a member of the VillageMD Technology team, Implementation Managers enjoy a dynamic, hybrid role serving at the intersection of our solutions, delivery teams, and partners.
What are examples of work that Implementation Managers have done at VillageMD?
- Implemented VillageMD data extraction technologies across multiple EMR systems
- Increased the portfolio of data pipelines into the VillageMD platform through creative solutioning with external partners and VillageMD engineers
- Enabled secure data sharing solutions and systems access for VillageMD Operations & Analytics teams, critical to delivery of the VillageMD services model
- Created tools and workflows to facilitate data ingestion and delivery projects
- Managed multiple client implementations simultaneously
What will make you successful here?
- A real passion for problem solving and learning new technology
- Vision to balance speed and maintainability in solution design
- Strong analytical and technical skills/aptitude
- The ability to handle multiple, concurrent projects, while managing project deliverables to timelines
- Excellent ability to craft and implement requirements, keep projects on track, and engage partners (internal and external)
- Challenging the status quo to improve our processes and tools
- Communicate complex technical details in meaningful business context
- A low ego and humility; an ability to gain trust by doing what you say you will do
What you might do in your first year:
- Own assigned data implementation projects working cross-functionally with the Technology, Market Launch, Population Health Operations, and Analytics teams to enable the VillageMD Technology platform
- Acquire, QA and normalize data sets from new sources into the VillageMD data model
- Engage new EMR, payer, and other data sharing partners to solution new data acquisition approaches
- Work directly with practice partners to establish EMR connectivity for data acquisition
- Learn and contribute to innovative ways to extract, move, and analyze data in rapid form using tools like MFT, SQL, and Tableau
The following experience is relevant to us:
- 3-5 years of full-time experience working on data intensive healthcare technology implementation projects
- Strong technical aptitude with the ability to learn and use multiple database technologies (MS SQL, PostgreSQL, Snowflake)
- Preferred experience with clinical and financial healthcare data
- Experience with healthcare data integration including SFTP, API’s, HL7, CCDA, SQL
- Track record of successfully executing projects with multiple dependencies and stakeholders
- Hands on experience with SDLC, working with both business and technical project teams
- BS/MS in healthcare, technology, or business-related fields
At VillageMD, we see diversity and inclusion as a source of strength in transforming healthcare. We believe building trust and innovation are best achieved through diverse perspectives. To us, acceptance and respect are rooted in an understanding that people do not experience things in the same way, including our healthcare system. Individuals seeking employment at VillageMD are considered without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.